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Michael Kratschmer
Michael Kratschmer at Family Hyundai

Michael Kratschmer | Page 38

Service Manager

Family Hyundai

8101 W 159th St
Tinley Park, IL 60477

4.4
924 Reviews
4.4

924 Reviews

Write a Review

924 Reviews of Michael Kratschmer

March 24, 2023

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Employee Rating

very good serviice, told me the amount right away,and it still was under warrenty More

by davidjedikohut
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, TJ Schmitt, Mike Majors , Eric Kratschmer, Tom Salin

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Mar 27, 2023

Family Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Family Hyundai.

March 23, 2023

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Employee Rating

Matt is the best service Manager that I ever dealt with on a job, or in personal life. He took the time with my unique situation, and took the extra steps to get the job done. More

by MBABOVAC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Graham Watson, Colin Simmons, TJ Schmitt, Mike Majors, Scott Lupo , Sonata Bartkus, Shannon Garreffa, Eric Kratschmer, Tom Salin

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Mar 24, 2023

Family Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience working with Matt here at Family Hyundai.

March 22, 2023

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Very nice, they got me in and out quickly, making the appointment was a little much More

by SLYOUNG23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, TJ Schmitt, Mike Majors, Scott Lupo , Sonata Bartkus, Shannon Garreffa, Eric Kratschmer, Tom Salin

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Mar 22, 2023

Family Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Family Hyundai!

March 22, 2023

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Employee Rating

Really good costumer service. Fast. People there are really Friendly . The place is clean and comfortable More

by D.JAROSIK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Majors

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Mar 22, 2023

Family Hyundai responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Family Hyundai to be a positive one. Please don't hesitate to reach out if you need anything else.

March 20, 2023

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Employee Rating

They had hot coffee. The guy at the front desk was very helpful. And my SUV was in and out. More

by samuelvtooks3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, TJ Schmitt, Mike Majors , Eric Kratschmer, Tom Salin

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Mar 21, 2023

Family Hyundai responded

Samuel, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Family Hyundai, we look forward to having you as one of our valued customers for many more years to come!

March 19, 2023

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Employee Rating

Family Hyndaia team they are all outstanding outstanding outstanding T J is top notch very professional. More

by MICHAELNOVAK72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, TJ Schmitt, Mike Majors , Eric Kratschmer, Tom Salin, Dawn novak

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Mar 20, 2023

Family Hyundai responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you, Michael, for choosing Family Hyundai!

March 19, 2023

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Always does quality work. Highly confident that they always perform all advertised services and inspections . Very satisfied. More

by BEARS.FAN125
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Workmanship
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Service Communication
Recommend Dealer
Yes
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Mar 20, 2023

Family Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 18, 2023

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Employee Rating

Quick check in…give good maintenance instructions…work done fast and they contact me when it’s ready for pick up. More

by SLIMGUYY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons

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Mar 19, 2023

Family Hyundai responded

Thanks for sharing your thoughts about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

March 17, 2023

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Employee Rating

Best service department I have ever worked with. Aldo is awesome! I would send everyone I know to Family Hyundai :) More

by THERESA.TACCOLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: TJ Schmitt , Eric Kratschmer, Aldo Taccola

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Mar 19, 2023

Family Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Theresa, and look forward to your next visit.

March 13, 2023

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Employee Rating

Service has always been first rate. Thankfully. I’ve been to other places, but none better than this location More

by NALLEN9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 14, 2023

Family Hyundai responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Family Hyundai!

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