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923 Reviews of Michael Kratschmer
August 20, 2022
All service consultants are always nice and friendly. Work performed has always been great. Never a problem. Work performed has always been great. Never a problem. More
by Garyyaccino
Verified CustomerOther Employees Tagged: Colin Simmons, TJ Schmitt, Mike Majors , Eric Kratschmer, Tom Salin
August 20, 2022
Work was completed. Warranty granted, car seems to ride well. I appreciate the staff and opportunity for them to fix my car. Warranty granted, car seems to ride well. I appreciate the staff and opportunity for them to fix my car. More
by TRINERBARNES
Other Employees Tagged: Mike Majors
August 19, 2022
I thought there would be a tad more unsolicited information given about the service being performed, facilities and amenities if any that are offered at the dealership. A tad crowded and unorganize information given about the service being performed, facilities and amenities if any that are offered at the dealership. A tad crowded and unorganized at check-in, with cars having to maneuver ahead or get backed out between other arriving customers. Car wash was fair at best. I had to go over entire car when I got home to get rid of bad water spots on glass and chrome More
by LOLYFE1966
August 18, 2022
Michael the service manager is the best! He practice what he preaches and delivers! If you don’t have a dealership with good service I would never purchase a vehicle there, This dealership, He practice what he preaches and delivers! If you don’t have a dealership with good service I would never purchase a vehicle there, This dealership, I would recommend to family and friends based on service alone! More
by tonyg94
Other Employees Tagged: Colin Simmons
August 16, 2022
I want to thank everyone in the service dep. I had the most enjoyed time there. I’ll alway go there. Thank you Tom, you are the best. I had the most enjoyed time there. I’ll alway go there. Thank you Tom, you are the best. More
by Elizabethmolk
Other Employees Tagged: Colin Simmons, TJ Schmitt, Mike Majors , Eric Kratschmer, Tom Salin
August 12, 2022
Unfortunately service was unacceptable didn’t follow through w/ proper service car was still soaked with water service Magee said it’s only water bad attitude he had we’re not happy. through w/ proper service car was still soaked with water service Magee said it’s only water bad attitude he had we’re not happy. More
by Jimmyc9020
Other Employees Tagged: Mike Majors
August 11, 2022
Fast, Friendly, right attitude,, solve issues quickly, clean fast friendly right attitude solve issues quickly clean fast friendly right attitude solve issues quickly More
by kevinwalsh500
Other Employees Tagged: Colin Simmons, Mike Majors , Eric Kratschmer, Tom Salin
August 11, 2022
Absolutely the worst service I have ever received. They promised to service my car in one day. I was fine leaving my car for a day and pick it up the next day. The next day came around and I never rec They promised to service my car in one day. I was fine leaving my car for a day and pick it up the next day. The next day came around and I never received a call. When I called the service desk they kept transferring my call until I received a voicemail. Then I never got my call returned. The day after that I went into the dealership, and kept getting the run around about my car. I asked to speak to a manager and when the associate when to grab the manager, the manager said tell him it's not ready and that's the best answer he will get. When I came back the next day, the associate was being rude and kept giving me attitude about my car not being ready. It has now been SEVEN DAYS, since I dropped off my car. Never once did I get a call about an update. I went to go get my car, because at this point I'd rather drive a car that hasn't been serviced then deal with them again. DO NOT BUY YOUR CAR FROM HERE AND DO NOT SERVICE YOUR CAR HERE. More
by themiz123
Other Employees Tagged: Mike Majors
August 11, 2022
The staff is nice they take care of every need love this dealership will recommend people to get there car there Thanks for the good service dealership will recommend people to get there car there Thanks for the good service More
by SPORTER0359
Other Employees Tagged: Colin Simmons, TJ Schmitt, Mike Majors , Eric Kratschmer, Tom Salin
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