Dealer Reviews

Cars for Sale

Write a Review

Dealer Log In

Write a Review

Michael Kratschmer

Overview Reviews (923) Inventory (369)

View All Employees

< View All Employees

Michael Kratschmer

Michael Kratschmer | Page 54

Service Manager

Family Hyundai

8101 W 159th St
Tinley Park, IL 60477

4.4

923 Reviews

4.4

923 Reviews

Write a Review

This rating includes all reviews, with more weight given to recent reviews.

Overview Reviews (923) Inventory (369)

923 Reviews of Michael Kratschmer

Write a Review

September 03, 2022

Dealership Rating

Employee Rating

Courteous and efficient. My car was finished in less time than originally quoted and even though there were many vehicles there, my car was returned to me cleaned! My car was finished in less time than originally quoted and even though there were many vehicles there, my car was returned to me cleaned! More

by sharbing

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Report | Print

Sep 05, 2022 -

Family Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

September 01, 2022

Dealership Rating

Employee Rating

Fast and easy experience. Felt welcomed right away, Brian the service technician is a God send Felt welcomed right away, Brian the service technician is a God send More

by noe.barcenas

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Eric Kratschmer

Report | Print

Sep 02, 2022 -

Family Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

September 01, 2022

Dealership Rating

Employee Rating

I got new brakes and from start to finish everything went just great! My car was ready on time and is operating very well. just great! My car was ready on time and is operating very well. More

by joewachel

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Colin Simmons, TJ Schmitt, Mike Majors , Eric Kratschmer, Tom Salin

Report | Print

Sep 02, 2022 -

Family Hyundai responded

Thank you, Joe. We appreciate your business and our team looks forward to serving you again soon!

August 30, 2022

Dealership Rating

Employee Rating

Awesome Service and Quality Repair Work ! ! I love Family Hyundai !! I would recommend them any time. ! I love Family Hyundai !! I would recommend them any time. More

by kimbrasmith1216

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Mike Majors , Tom Salin

Report | Print

Aug 30, 2022 -

kimbrasmith1216 responded

Thankyou all for taking the time to offer me great service . You all truly live up to your name Family Hyundai! Thankyou all so much

August 28, 2022

Dealership Rating

Employee Rating

Friendly staff. Great location. Service area is very busy so appointments are greater than 30 days out. Great location. Service area is very busy so appointments are greater than 30 days out. More

by ELONDAMS

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Report | Print

Aug 30, 2022 -

Family Hyundai responded

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Family Hyundai!

August 27, 2022

Dealership Rating

Employee Rating

Staff was friendly and had the recall for the emission situation fixed in a timely manner. situation fixed in a timely manner. More

by TLBCRAZY

Verified Customer

Customer Service

Quality Of Work

Friendliness

Recommend Dealer

Yes

Report | Print

Aug 28, 2022 -

Family Hyundai responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Family Hyundai. Please don't hesitate to reach out if you need anything else.

August 26, 2022

Dealership Rating

Employee Rating

Great Customer Service and follow thru. I recommend anyone visit if they're tired of being treated like a number! No BS😉 I recommend anyone visit if they're tired of being treated like a number! No BS😉 More

by Kelly

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Colin Simmons, TJ Schmitt, Mike Majors , Eric Kratschmer, Tom Salin

Report | Print

Aug 28, 2022 -

Family Hyundai responded

Thank you so much for your kind words, Kelly, and for taking the time to leave us this wonderful feedback!

Aug 31, 2022 -

Kelly responded

It was absolutely my pleasure. I haven't had this type of consistent customer service in "Decades"! Bravo

August 26, 2022

Dealership Rating

Employee Rating

Very personable and knowledgeable team all around from sales to service. They treat you like Family!! sales to service. They treat you like Family!! More

by C4DUNBAR

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Colin Simmons, Ricky Gushi, Mike Majors , Larry Edwards, Joe Panici, Tom Salin

Report | Print

Aug 28, 2022 -

Family Hyundai responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

August 24, 2022

Dealership Rating

Employee Rating

Compensation friendly informative about test done and experience about the maintenance of my car And what to expect for the maintenance of my car experience about the maintenance of my car And what to expect for the maintenance of my car More

by RNEUBIEE

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Colin Simmons, Al Pellizzeri, TJ Schmitt, Toni Ivanovic, Mike Majors , Sonata Bartkus, Shannon Garreffa, Eric Kratschmer, Tom Salin

Report | Print

Aug 25, 2022 -

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

August 22, 2022

Dealership Rating

Employee Rating

They were a pleasure to work with and was able to get my engine replaced under an extended warranty on my 2012 Tuscon engine replaced under an extended warranty on my 2012 Tuscon More

by Mamaondarun03

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Mike Majors

Report | Print

Aug 23, 2022 -

Family Hyundai responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

Dealership Inventory (369 Vehicles)

2026 Hyundai SANTA FE HEV | new

$42,782

2026 Hyundai SANTA FE HEV

new

Shimmering Silver exterior

Automatic

All-wheel Drive

$42,782

View Vehicle Details

View Details

2026 Hyundai Elantra | new

$25,460

2026 Hyundai Elantra

new

Amazon Gray exterior

CVT

Front-wheel Drive

$25,460

View Vehicle Details

View Details

2026 Hyundai Tucson | new

$32,603

2026 Hyundai Tucson

new

Shimmering Silver exterior

Automatic

Front-wheel Drive

$32,603

View Vehicle Details

View Details

2023 Hyundai Elantra | used

$20,337

2023 Hyundai Elantra

used

Scarlet Red Pearl exterior

CVT

Front-wheel Drive

$20,337

View Vehicle Details

View Details

2026 Hyundai Kona | new

$29,150

2026 Hyundai Kona

new

Denim Blue Pearl exterior

CVT

All-wheel Drive

$29,150

View Vehicle Details

View Details

2026 Hyundai Venue | new

$24,631

2026 Hyundai Venue

new

Lunar White w/Black Roof exterior

CVT

Front-wheel Drive

$24,631

View Vehicle Details

View Details

View All Inventory