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Michael Kratschmer

Overview Reviews (923) Inventory (363)

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Michael Kratschmer

Michael Kratschmer | Page 76

Service Manager

Family Hyundai

8101 W 159th St
Tinley Park, IL 60477

4.4

923 Reviews

4.4

923 Reviews

Write a Review

This rating includes all reviews, with more weight given to recent reviews.

Overview Reviews (923) Inventory (363)

923 Reviews of Michael Kratschmer

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November 10, 2021

Dealership Rating

Employee Rating

Bryan did a good job of taking care of me in a very efficient manner. efficient manner. More

by Dan C

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Colin Simmons, Jason Lechowicz, TJ Schmitt, Toni Ivanovic, Mike Majors , Sonata Bartkus, Eric Kratschmer, Tom Salin

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Nov 10, 2021 -

Family Hyundai responded

Thank you, Dan, for taking the time to share your thoughts on working with our team. We're glad to hear Bryan delivered such a great experience!

November 10, 2021

Dealership Rating

Employee Rating

Family Hyundai has been great for us, always there for your needs. Will always be the best for the next Hyundai. your needs. Will always be the best for the next Hyundai. More

by SMITRUCK

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Colin Simmons, TJ Schmitt, Mike Majors , Eric Kratschmer, Tom Salin

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Nov 10, 2021 -

Family Hyundai responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Family Hyundai!

November 09, 2021

Dealership Rating

Employee Rating

This dealership is A+++. My service was done quickly and I'm never disappoint with service dept. nor the salesmen! I'm never disappoint with service dept. nor the salesmen! More

by JodyFab

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Nov 09, 2021 -

Family Hyundai responded

Thank you for sharing your thoughts about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

November 07, 2021

Dealership Rating

Employee Rating

Service was great! Wait time was not to bad. The waiting room was very clean. room was very clean. More

by CATHYG21

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Nov 07, 2021 -

Family Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

November 05, 2021

Dealership Rating

Employee Rating

Good pleasant customer service never a long wait while your car is being serviced customer service always check on during your wait your car is being serviced customer service always check on during your wait More

by SHELIAECHOLS

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Colin Simmons, TJ Schmitt , Tom Salin

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Nov 05, 2021 -

Family Hyundai responded

Sheila, Thank you for taking the time to share your thoughts on working with Michael and our team. We're glad to hear we delivered such a great experience!

October 29, 2021

Dealership Rating

Employee Rating

Service is always excellent as usual. The door s opened a 7:00 am for business. I was taken care of without delay. All the service personnel are helpful and friendly. 7:00 am for business. I was taken care of without delay. All the service personnel are helpful and friendly. More

by dbelotti

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Colin Simmons, TJ Schmitt, Mike Majors , Eric Kratschmer, Tom Salin

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Nov 01, 2021 -

Family Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Family Hyundai, we look forward to having you as one of our valued customers for many more years to come!

October 29, 2021

Dealership Rating

Employee Rating

I've been going to Family Hyundai in Tinley Park for years. They always provide GREAT service! years. They always provide GREAT service! More

by JMM0

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Colin Simmons, TJ Schmitt, Mike Majors , Eric Kratschmer, Tom Salin

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Nov 01, 2021 -

Family Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

October 28, 2021

Dealership Rating

Employee Rating

Great service love it I will return Thanks for Great service love it I will return Thanks for everything the team and finance team was awesom Great service love it I will return Thanks for everything the team and finance team was awesom More

by OWENSQUINICKA

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Colin Simmons, TJ Schmitt, Mike Majors , Eric Kratschmer, Tom Salin

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Oct 29, 2021 -

Family Hyundai responded

Owen, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

October 28, 2021

Dealership Rating

Employee Rating

I wasn’t in the dealership very long that was very good and they did everything on the book that was suppose to be done and they did everything on the book that was suppose to be done More

by LEENBELL1

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Oct 28, 2021 -

Family Hyundai responded

Thank you for the five-star rating! It's great to hear that we were able to help you out, Lee. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Family Hyundai!

October 24, 2021

Dealership Rating

Employee Rating

The service team is always great about taking care of my car issues, big or small. car issues, big or small. More

by joewachel

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Mike Majors , Eric Kratschmer

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Oct 25, 2021 -

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

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