Michael Lindley
Michael Lindley at Norm Reeves Honda Superstore North Richland Hills

Michael Lindley | Page 6

Service Manager

Norm Reeves Honda Superstore North Richland Hills

7551 NE Loop 820
North Richland Hills, TX 76180

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4.7
91 Reviews
4.7

91 Reviews

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91 Reviews of Michael Lindley

July 23, 2024

Dealership Rating
Employee Rating

They always do everything they can to take care of me and make sure I'm comfortable while waiting on my car. More

by rudyveloz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 23, 2024

Norm Reeves Honda Superstore North Richland Hills responded

How flattering to hear, Rudy! Thanks so much for letting us know how happy we've made you during your Honda service visit. We look forward to seeing you at a future appointment and thanks again for your loyalty!

July 22, 2024

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Employee Rating

I particularly liked the way Mike ( didn’t know last name) responded to a question I had about the tires needed. He worked with me and found a satisfactory solution. Thank you More

by Don Smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Wright

Jul 22, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your review! We're thrilled to hear that Mike was able to assist you with your tire needs to your satisfaction.

July 04, 2024

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Employee Rating

Always a great experience. I feel like they are honest and don’t try to upsell you on services. More

by Cliff
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Richard Sanchez

Jul 08, 2024

Norm Reeves Honda Superstore North Richland Hills responded

We're pleased to hear that, Cliff! We strive to give our customers the best service that we can. Thanks for sticking with us!

June 29, 2024

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Well organized system ! Staging and check in smooth and waiting area comfortable. Very personable employees. More

by goal4k
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 01, 2024

Norm Reeves Honda Superstore North Richland Hills responded

We're delighted to hear that you found our system well-organized and our staging and check-in process smooth. It's great to know you were comfortable in our waiting area and appreciated our personable employees. Thank you for your kind feedback!

June 15, 2024

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Clean and amazing, love the place so freaking friendly and appreciate everyone love it love it More

by mfit38
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Recommend Dealer
Yes
Jun 18, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Thank you so much for your kind words and appreciation! We're thrilled to hear that you had such a positive experience at our dealership. Looking forward to serving you again in the future!

June 12, 2024

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Employee Rating

Everyone very helpful and courteous. Attention to service is very top notch. Would like to recommend them for friendliness More

by david4415
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Kellar

Jun 13, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your kind words and recommendation! We strive to provide top-notch service and a friendly atmosphere for all our customers. We appreciate your support!

June 04, 2024

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Employee Rating

Prompt service and clear explanation of car needs. Glad to be a Ho da customer. More

by Pilgrimtheresar
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Angel Flores

Jun 05, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for choosing Ho da for your automotive needs! We're thrilled to have you as a customer and appreciate your kind words about our service. We look forward to serving you again in the future!

May 22, 2024

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Employee Rating

The dealership was quick and detailed in their services provided for my vehicle, I recommend them. More

by Rjarek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 23, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your recommendation! We're thrilled to hear that you were pleased with our services. We appreciate your support and look forward to assisting you in the future.

May 22, 2024

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Employee Rating

Excellent great customer service. Good job keep it up thank you I'll be back in there soon to see you all More

by Mirelespeter809
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
May 23, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your kind words! We're thrilled to hear you had a great experience with us. Looking forward to welcoming you back soon!

April 11, 2024

Dealership Rating
Employee Rating

Service was done but waiting was over 5 hours. Also same part is defective again More

by Drukbilbhai
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Michael Wright, Nate Franklin

Apr 16, 2024

Norm Reeves Honda Superstore North Richland Hills responded

We're sorry to hear that you had a disappointing experience with our service department. We understand that your time is valuable and apologize for the delay you experienced. Please reach our to our service manager, Marie Whitmore, at marie.whitmore@normreeves.com to discuss any outstanding concerns you have.

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