Michael Lugo

Overall it was a very positive experience. However when I picked up the car I had to wait an hour to meet with the finance manager without explanation. Then the car had less than half a tank o However when I picked up the car I had to wait an hour to meet with the finance manager without explanation. Then the car had less than half a tank of gas in it. I have always received my car from a dealer with a full tank of gas. There was no offer of a free oil change or anything else for the extra time I had to wait for the process to be completed. That would have been a nice gesture. A week later the car had to be serviced and I was not offered a loaner car. So not a perfect start to our customer-dealer relationship. I will say the service manager was extremely pleasant and professional. Rob, the salesman was also very pleasant. More

by egbellomo Verified Customer Verified Customer

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Eli was easy to work with understood what I wanted and made the process easy. The only mishap was that my car did not come with the required floor mats and I will have to return to the dealership. made the process easy. The only mishap was that my car did not come with the required floor mats and I will have to return to the dealership. More

by BKUCZINSKI Verified Customer Verified Customer

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Great service Always accommodating and friendly with a smile. Great experience over all would definitely recommend smile. Great experience over all would definitely recommend More

by JEANNINEVITUCCI3 Verified Customer Verified Customer

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The best compliment I can give is I would do business with them again and refer to anyone who asks. Professional personified. with them again and refer to anyone who asks. Professional personified. More

by PREZ1191 Verified Customer Verified Customer

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I had an outstanding experience working with Thomas Sabbatino in the Sales Department at Sarant Cadillac. From start to finish, Thomas was professional, knowledgeable, and genuinely attentive to my nee Sabbatino in the Sales Department at Sarant Cadillac. From start to finish, Thomas was professional, knowledgeable, and genuinely attentive to my needs. He took the time to understand exactly what I was looking for, explained every detail clearly, and never once made me feel pressured during the process. Thomas’s expertise and patience made the entire experience smooth and enjoyable. He went above and beyond to ensure I got the perfect vehicle and made sure I was comfortable with every aspect of the purchase, from the test drive to the final paperwork. His follow-up after the sale showed that he truly values his customers. If you’re looking for someone who combines professionalism with a personal touch, Thomas is the person to see. I highly recommend him and the entire team at Sarant Cadillac. Working with Michael Lugo in the Finance Department at Sarant Cadillac was an absolute pleasure. He made the entire process quick, easy, and completely stress-free. Michael thoroughly explained all the terms and options in a way that was clear and easy to understand, ensuring I felt confident every step of the way. His professionalism, efficiency, and attention to detail made the financing process seamless. I truly appreciate how he took the time to answer every question and made sure everything was handled smoothly. Highly recommend asking for Michael if you want a top-notch experience! More

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James Lee was outstanding, knowledgable, efficient and followed through with all details etc. What a rockstar of a salesman. I would highly recomend Sarant and James to all my friends and family. followed through with all details etc. What a rockstar of a salesman. I would highly recomend Sarant and James to all my friends and family. More

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"My wife & I had a nice experience leasing our new XT5. I highly recommend Alex and the dealership. They made the whole process enjoyable and stress-free! I highly recommend Alex and the dealership. They made the whole process enjoyable and stress-free! More

by MIKE@DERICCOS.COM Verified Customer Verified Customer

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Service department was excellent, Not so much for the dealer…and the end of my conversation they got another grand out of me, which I just want to get out of there ..so I was out on a 1k dealer…and the end of my conversation they got another grand out of me, which I just want to get out of there ..so I was out on a 1k More

by granesco Verified Customer Verified Customer

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Always Great, and Professional with Tony, Joe, Dawn, and Dave greeting you outside When I’m done with this vehicle I’ll be going to Sarrant for the next car. . Dave greeting you outside When I’m done with this vehicle I’ll be going to Sarrant for the next car. . More

by Jeffs.mail Verified Customer Verified Customer

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Eli at Sarant Cadillac is Great to work with. Very helpful and accommodating and Extremely professional. Very helpful and accommodating and Extremely professional. More

by JLAMANNA31 Verified Customer Verified Customer

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