Michael Mascavage | Page 27

Coastal Kia responded

Wonderful! Thank you for the five star review and gracious comments. It was thoughtful of you to rate Jarred Chandler, Uber Hernandez and Michael Mascavage with such high marks. We love the feedback including "the staff was friendly and not pushy." We strive to deliver a truly exceptional experience to every client during every visit. Welcome to the Coastal Kia family. Enjoy!

Coastal Kia responded

Congratulations on your recent purchase from Jason Stone and our team at Coastal Kia! We sincerely appreciate the referrals too. Don't forget your first service is complimentary at 5000 miles. Our complimentary services also include: *Service Concierge that will pick up your vehicle and deliver it back to you after your service has been completed if you live in the Wilmington community * Courtesy car wash after each service *VIP Customer Lounge Experience with free drinks and snacks *Free Loaner Rentals by appointment *VIP Shuttle Service *Complimentary Approved Anti- Covid-19 interior spray and much more. Enjoy!

Coastal Kia responded

Thank you! We appreciate the five star review and gracious comments. We love your feedback including, "they were very friendly, welcoming and patient with us." We strive to deliver a truly exceptional experience to every client during every visit. It was wonderful of you to rate so many of our employees with such high marks. Don't forget your first service is complimentary at 5000 miles. Our complimentary services also include: *Service Concierge that will pick up your vehicle and deliver it back to you after your service has been completed if you live in the Wilmington community * Courtesy car wash after each service *VIP Customer Lounge Experience with free drinks and snacks *Free Loaner Rentals by appointment *VIP Shuttle Service *Complimentary Approved Anti- Covid-19 interior spray and much more. Thanks again and welcome to the Coastal Kia family! You are appreciated. Enjoy!

Coastal Kia responded

Thank you! We sincerely appreciate the five star review and gracious comments. It was thoughtful of you to mention Brandon and Steve by name. Congratulations on your Kia Soul purchase, you will love it! We love your feedback including, "prompt, friendly, non-aggressive service." We strive to deliver a truly exceptional experience to every client during every visit. Welcome to the Coastal Kia family!

Coastal Kia responded

Great to hear! Thank you for the five star review and compliments for Jason and Uber. Congratulations on your recent purchase. Don't forget your first service is complimentary at 5000 miles. Our complimentary services also include: *Service Concierge that will pick up your vehicle and deliver it back to you after your service has been completed if you live in the Wilmington community * Courtesy car wash after each service *VIP Customer Lounge Experience with free drinks and snacks *Free Loaner Rentals by appointment *VIP Shuttle Service *Complimentary Approved Anti- Covid-19 interior spray and much more. Thanks again and welcome to the Coastal Kia family!

Coastal Kia responded

Thank you Micah! It was nice speaking with you on the phone just now too. Congratulations on YOUR 4TH KIA from Coastal Kia! You are amazing and we sincerely appreciate your loyalty. Thank you for always being so gracious with your compliments and feedback. We sincerely appreciate you. Please call us if you need anything. Thank you for being such an important part of our Coastal Kia family. Enjoy!

Coastal Kia responded

Great news! We are thrilled to hear Brandon Wright exceeded your expectations and worked out a great trade-in deal on your new Kia Rio! It was extremely thoughtful of you to go online. We appreciate you sharing your experience and rating Brandon Wright, Michael Mascavage and Patrick Koballa so highly. We appreciate you! Welcome to the Coastal Kia family. Please call us if you need anything. We are here to help. Enjoy!

Coastal Kia responded

Awesome! Thank you fort the five star review and congratulations on your recent purchase experience. Welcome to the Coastal Kia family! It was thoughtful of you to recognize the efforts of Brandon Wright and Michael Mascavage. We are thrilled to hear they exceeded your expectations. We love your feedback including, "very pleased with the entire process and look forward to coming back in the future." We look forward to seeing your during your complimentary service at 5000 miles. Thanks again!

Coastal Kia responded

Congratulations! We are thrilled to hear Morgan was able to help you find exactly what you wanted. We appreciate your business. Don't forget your first service is complimentary at 5000 miles. Our complimentary services also include: *Service Concierge that will pick up your vehicle and deliver it back to you after your service has been completed if you live in the Wilmington community * Courtesy car wash after each service *VIP Customer Lounge Experience with free drinks and snacks *Free Loaner Rentals by appointment *VIP Shuttle Service *Complimentary Approved Anti- Covid-19 interior spray and much more. Thanks again and welcome to the Coastal Kia family!

Coastal Kia responded

Wonderful! Thank you so much for the five star review and amazing testimonial. It was thoughtful of you to rate so many of our team members with such high marks. We sincerely appreciate the compliments for Jason Girolami as well. We love the feedback including, "he walked me through the entire process, gave me many options and worked hard to be sure my new car was perfect!" We look forward to seeing you during your complimentary service at 5000 miles. Please call us if you need anything. We are here to help.