Michael Mascavage
Michael Mascavage at Coastal Kia
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Michael Mascavage | Page 26

Finance Director

Coastal Kia

6115 Market St
Wilmington, NC 28405

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4.7
339 Reviews

Mike has called Wilmington home for more than 21 years. He has worked on Pat Koballa’s winning team for over seven years. Mike has extensive finance experience with over seven different automotive franchises including Honda, Acura, Mazda, Kia, Chevrolet, Jeep and Chrysler. He has been a NC Notary Public for over ten years. He enjoys fishing and spending time with his son on the water.

4.7

339 Reviews

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339 Reviews of Michael Mascavage

September 11, 2020

Dealership Rating
Employee Rating

Already wrote one of these. How many different ways can I say everything was good. Have a great day. Stay safe. Keep up the good work More

by BUSTERDONAHUE
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kelvin Swinson

Sep 13, 2020

Coastal Kia responded

Thank you! We sincerely appreciate your loyalty and feedback. Thank you for choosing Coastal Kia!

September 09, 2020

Dealership Rating
Employee Rating

Very courteous and helpful.I looked at different vehicles ,decided on the one I purchased and the paperwork went very smoothly.took delivery of a very clean and fully gassed up car.the salesman was extremely More

by MRICHARDS2K
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kelvin Swinson

Sep 11, 2020

Coastal Kia responded

Thank you! We sincerely appreciate the five star review! Congratulations on your recent purchase from our Coastal Kia team. We love the gracious comments including, "very courteous and helpful...the salesman was extremely helpful." We strive to deliver a truly exceptional experience to every client during every visit. Don't forget your first service is complimentary at 5000 miles. Our complimentary services also include: *Service Concierge that will pick up your vehicle and deliver it back to you after your service has been completed if you live in the Wilmington community * Courtesy car wash after each service *VIP Customer Lounge Experience with free drinks and snacks *Free Loaner Rentals by appointment *VIP Shuttle Service *Complimentary Approved Anti- Covid-19 interior spray and much more. Thank you for being such an important part of our Coastal Kia Family!

September 06, 2020

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Employee Rating

I just bought my 4th vehicle from them. In my opinion Coastal Kia is by far the best dealership in town. I've dealt with many others so I know! More

by CMINOZZI4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 07, 2020

Coastal Kia responded

4th vehicle from Coastal Kia... wow! Thank you so much for the amazing review and your unwavering loyalty. You are an important part of our Coastal Kia family and we appreciate you so much. Thank you for choosing Coastal Kia!

September 04, 2020

Dealership Rating
Employee Rating

Everyone was pleasant and helpful they took care of us in a timely manner they were knowledgeable and offered helpful ideas to complete the sale More

by COOLINC002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Uber Hernandez

Sep 07, 2020

Coastal Kia responded

Thank you for the five star review and awesome feedback. We sincerely appreciate the kudos and gracious comments. Congratulations on your recent purchase! We sincerely appreciate your business and want to welcome you to our Coastal Kia Family! Please call us if you need anything. We are here to help. Thanks again!

August 31, 2020

Dealership Rating
Employee Rating

Very friendly and professional staff. The waiting area is very comfy. The wait time was shorter than expected. I Love Coastal Kia!! Keep up the Great work👍👍👍👍👍 More

by JESSICAS772
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sam Weisman , Don Nguyen

Sep 01, 2020

Coastal Kia responded

We love you too! Thank you so much for the five star review and gracious comments. We are thrilled our service department continues to exceed your expectations during every visit. It was thoughtful of you to go online and rate your experience. Thank you for being a important part of our Coastal Kia Family!

August 27, 2020

Dealership Rating
Employee Rating

Was working with 2 other Kia dealership's and decided I got the best customer service with Steve and Mike at Coastal Kia in Wilmington. More

by RWEST4565
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Kramer

Aug 27, 2020

Coastal Kia responded

Fantastic ! Thank you for the five star review and trust in Steve, Mike and our Coastal Kia Team! We sincerely appreciate the feedback and gracious comments. We love the comments including, "the best customer service was with Steve and Mike at Coastal Kia in Wilmington." Please call us if you need anything. We are here to help. Thanks again!

August 25, 2020

Dealership Rating
Employee Rating

Pleasant experience. Satisfied with our lease. Everything was well explained. Our Telluride was quickly detailed and cleaned inside and out. I would recommend Coastal Kia More

by LSCHWAKE
Recommend Dealer
Yes

Other Employees Tagged: Steve Kramer

Aug 27, 2020

Coastal Kia responded

Thank you for the wonderful review. Congratulations on your recent Kia Telluride purchase from Coastal Kia! You are going to absolutely love it! We sincerely appreciate the thoughtful comments and high marks. Don't forget your first service is complimentary at 5000 miles. Our complimentary services also include: *Service Concierge that will pick up your vehicle and deliver it back to you after your service has been completed if you live in the Wilmington community * Courtesy car wash after each service *VIP Customer Lounge Experience with free drinks and snacks *Free Loaner Rentals by appointment *VIP Shuttle Service *Complimentary Approved Anti- Covid-19 interior spray and much more. Thank you for being such an important part of our Coastal Kia Family!

August 23, 2020

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Employee Rating

Excellent service from the start of our sale to the completion of our sale for a 2021 Kia Van. Kelvin was great, we had a 2019 Kia Van that we loved but sadly lost due to Hurricane Isaias and we were More

by Happy Van again!!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kelvin Swinson

Aug 24, 2020

Coastal Kia responded

Congratulations on the purchase of your new 2021 Kia Sedona van. We hate you lost a vehicle due to Hurricane Isaias but are thrilled your story has a happy ending. It was extremely thoughtful of you to mention Kelvin in your awesome review. We sincerely appreciate the five star rating and gracious comments. We love all the comments including, "he made a stressful situation very nice and is an awesome sales person start to finish." Your review has been shared with Kelvin and our entire sales team. Don't forget your first service is complimentary at 5000 miles. Our complimentary services also include: *Service Concierge that will pick up your vehicle and deliver it back to you after your service has been completed if you live in the Wilmington community * Courtesy car wash after each service *VIP Customer Lounge Experience with free drinks and snacks *Free Loaner Rentals by appointment *VIP Shuttle Service *Complimentary Approved Anti- Covid-19 interior spray and much more. Please call us if you need anything. We are here to help. Thanks again!

August 19, 2020

Dealership Rating
Employee Rating

This was my second new car purchased over my lifetime. It could not have been a smoother transaction. Kevin was an excellent salesperson with a strong knowledge of the KIA brand and Mike made the financ More

by mauricemurph
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin West

Aug 20, 2020

Coastal Kia responded

Mr. Murphy, thank you for the amazing five star review and gracious comments. Congratulations on your recent new Kia purchase from Kevin, Mike and our team. It was thoughtful of you to mention them by name in your review. We strive to deliver a "truly exceptional experience" to every client during every visit. Don't forget your first service is complimentary at 5000 miles. Our complimentary services also include: *Service Concierge that will pick up your vehicle and deliver it back to you after your service has been completed if you live in the Wilmington community * Courtesy car wash after each service *VIP Customer Lounge Experience with free drinks and snacks *Free Loaner Rentals by appointment *VIP Shuttle Service *Complimentary Approved Anti- Covid-19 interior spray and much more. Thank you for being such an important part of our Coastal Kia Family!

August 19, 2020

Dealership Rating
Employee Rating

John Wallace did a great job of communicating with my wife to be sure her car had everything she asked for. Good guy to work with we would go back again. More

by marlenesmith109
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes

Other Employees Tagged: John Wallace

Aug 20, 2020

Coastal Kia responded

Congratulations on your recent purchase from Coastal Kia! Thank you so much for the five star review and compliments for John Wallace. We love the feedback including, "John Wallace did a great job of communicating with my wife to be sure her car had everything she asked for." It was thoughtful of you to go online and share your experience. Don't forget your first service is complimentary at 5000 miles. Our complimentary services also include: *Service Concierge that will pick up your vehicle and deliver it back to you after your service has been completed if you live in the Wilmington community * Courtesy car wash after each service *VIP Customer Lounge Experience with free drinks and snacks *Free Loaner Rentals by appointment *VIP Shuttle Service *Complimentary Approved Anti- Covid-19 interior spray and much more. Welcome to the Coastal Kia Family! Thanks again!

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