Complete satisfaction..no hassle.
This is the third vehicle purchased from Coastal KIA. My first but my fiance purchased her last 2 vehicles from Coastal. The main reason I purchased
This is the third vehicle purchased from Coastal KIA. My first but my fiance purchased her last 2 vehicles from Coastal. The main reason I purchased my Sorento is due to the fact that Steve Kramer makes it so easy to make it happen. The particular model I wanted was not available on the lot but Steve located one and after delivery I was in and out in a couple of hours. Mike Mascavage was very precise and helped me navigate through the paperwork. I appreciate the time and effort put in to make my purchasing experience a great one.
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by ERECTORMAN
Verified Customer
Verified Customer
May 27, 2020 -
Coastal Kia responded
We love the loyalty! Thank you so much for your repeat business and loyalty to your Product Specialist Steve Kramer and our Coastal Kia Sales Team. We sincerely appreciate the five star review and gracious comments. It was thoughtful of you to mention Steve and Mike in your testimonial. Congratulations on your third purchase from Coastal Kia! As you are aware your first service is complimentary at 5000 miles. Our complimentary services also include: *Service Concierge that will pick up your vehicle and deliver it back to you after your service has been completed if you live in the Wilmington community * Courtesy car wash after each service *VIP Customer Lounge Experience with free drinks and snacks *Free Loaner Rentals by appointment *VIP Shuttle Service *Complimentary Approved Anti- Covid-19 interior spray and much more. Thank you for being an important part of our Coastal Kia Family. Please call us if you need anything. We are here to help. Thanks again!
I had an awesome and truly easy experience!
Kelvin was so personable and really listened to my needs/wants more than I could expected! Mike made the finance side so easy and stress free.
Kelvin was so personable and really listened to my needs/wants more than I could expected! Mike made the finance side so easy and stress free.
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by TWALSH5
Verified Customer
Verified Customer
Other Employees Tagged:
Kelvin Swinson
May 26, 2020 -
Coastal Kia responded
Thank you for the five star review and kudos for Kelvin and Mike. They are amazing team members and we are lucky to have them both. Congratulations on your recent purchase from Coastal Kia! Don't forget your first service is complimentary at 5000 miles. Our complimentary services also include: *Service Concierge that will pick up your vehicle and deliver it back to you after your service has been completed if you live in the Wilmington community * Courtesy car wash after each service *VIP Customer Lounge Experience with free drinks and snacks *Free Loaner Rentals by appointment *VIP Shuttle Service *Complimentary Approved Anti- Covid-19 interior spray and much more.
Welcome to the Coastal Kia Family. Please call us if you need anything. We are here to help. Thanks again!
John & Mike at Coastal Kia were wonderful to work with!
John allowed us to test drive the vehicles we were interested in and actively helped us make our decision with the 2020 Sportage. He was patient with
John allowed us to test drive the vehicles we were interested in and actively helped us make our decision with the 2020 Sportage. He was patient with us during the decision making process & we left feeling happy & like we got a great deal. We would recommend Coastal Kia to everyone!
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by Muse.shayna
Other Employees Tagged:
John Wallace
May 21, 2020 -
Coastal Kia responded
Congratulations on the purchase of your brand new 2020 Kia Sportage from our team at Coastal Kia! Thank you so much for the amazing five star review and compliments for John and Mike. It was thoughtful of you to mention them by name. We strive to delivery a "truly exceptional experience" to every guest during every visit. Don't forget your first service is complimentary at 5000 miles. Our complimentary services also include: *Service Concierge that will pick up your vehicle and deliver it back to you after your service has been completed if you live in the Wilmington community * Courtesy car wash after each service *VIP Customer Lounge Experience with free drinks and snacks *Free Loaner Rentals by appointment *VIP Shuttle Service *Complimentary Approved Anti- Covid-19 interior spray and much more.
Welcome to the Coastal Kia Family. Please call us if you need anything. We are here to help. Thanks again!
Thanks to Kelvin and Mike (Financing) I was able to help
my step daughter get a dependable used car. Thanks again for all your help
my step daughter get a dependable used car. Thanks again for all your help
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by MISSKITTY.DB64
Verified Customer
Verified Customer
Other Employees Tagged:
Kelvin Swinson
May 19, 2020 -
Coastal Kia responded
You are very welcome! Thank YOU for the wonderful five star review and for recognizing Kelvin and Mike by name. We know your step daughter will love her vehicle for many years to come. It was thoughtful of you to go online and share your experience. Please have your step daughter reach out if she needs anything. We are here to help. Thank you for choosing Coastal Kia!
I had the best car shopping experience of my life at
Coastal Kia! The entire staff was incredibly helpful and super friendly. I worked closely with Steve Kramer, the floor sales manager, and he is most
Coastal Kia! The entire staff was incredibly helpful and super friendly. I worked closely with Steve Kramer, the floor sales manager, and he is most definitely the best dealer that I have ever worked with. I was able to learn so much information from him and he was able to help me choose a car that fit my budget extremely well. Financial director Mike Mascavage did everything he could in order to make sure my service contract was completely reasonable for my budget. I also worked with another floor sales manager named Uber Hernández who was very helpful through the process as well as Kelvin Swinson, one of the amazing product specialists that I had the honor of meeting. This is an amazing car dealership to work with and they actually take the time to make sure that you’re making the right decision for yourself. I started this process by myself, completely full of anxiety, and the entire staff was very comforting and I was able to build strong connections with them. This is such a great dealership, working with them will be a rewarding experience for anyone. I highly recommend going to them!
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by christina coltrane
Other Employees Tagged:
Steve Kramer
, Uber Hernandez, Kelvin Swinson
May 18, 2020 -
Coastal Kia responded
Simply wonderful! Thank you so much for the amazing testimonial and kudos for our staff. It was extremely thoughtful of you to mention Steve Kramer, Mike Mascavage, Kelvin Swinson and Uber Hernandez by name in your review. Sharing you attention to detail regarding your recent experience is greatly appreciated. We can't thank you enough for the gracious review and high recommendations. We strive to delivery a "truly exceptional experience" to every guest during every visit. Don't forget your first service is complimentary at 5000 miles. Our complimentary services also include: *Service Concierge that will pick up your vehicle and deliver it back to you after your service has been completed if you live in the Wilmington community * Courtesy car wash after each service *VIP Customer Lounge Experience with free drinks and snacks *Free Loaner Rentals by appointment *VIP Shuttle Service *Complimentary Approved Anti- Covid-19 interior spray and much more.
Welcome to the Coastal Kia Family. Please call us if you need anything. We are here to help. Thanks again!
Absolutely wonderful experience! John provided amazing
service. He listened to our needs and helped make it happen. This was our second purchase from Coastal and we highly recommended.
service. He listened to our needs and helped make it happen. This was our second purchase from Coastal and we highly recommended.
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by C. Lanier
Other Employees Tagged:
John Wallace
May 14, 2020 -
Coastal Kia responded
Thank you so much for your loyalty to Coastal Kia and to the Kia brand as well. Congratulations on your recent new Kia purchase. We strive to deliver a truly exceptional experience to every client during every visit. It was kind of you to mention John in your gracious comments. Your amazing review has been shared with John and our entire staff. Thank you for being such an important part of our Coastal Kia Family! We look forward to seeing you again soon.
Estoy muy contenta por la manera que me trataron en
especial Jorge Vegarra mi vendedor. Me trato con mucho respeto y respondió todas mis preguntas. Voy a recomendar a Coastal Kia a mi familia y amigos.
especial Jorge Vegarra mi vendedor. Me trato con mucho respeto y respondió todas mis preguntas. Voy a recomendar a Coastal Kia a mi familia y amigos.
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by Edna04821
May 11, 2020 -
Coastal Kia responded
Edna queremos agredecerte por la review. Estamos seguros que vas a disfrtar la nueva camioneta Sorrento. Biienvenida a nueatra familia Coastal Kia.
Jason and Michael were very friendly and professional.
They answered any questions that we had about our new vehicle and our financing. We will always be a Kia owner
They answered any questions that we had about our new vehicle and our financing. We will always be a Kia owner
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by tamaracox96
Verified Customer
Verified Customer
May 08, 2020 -
Coastal Kia responded
Super! Thank you for the five star Dealer Rater review for Jason, Michael and our team at Coastal Kia! We appreciate your loyalty and amazing review. Your gracious comments have been shared with Jason, Michael and our entire team. We love the comment, "they answered any questions that we had about our new vehicle and our financing." Don't forget your first service is complimentary at 5000 miles. Our complimentary services also include: *Service Concierge that will pick up your vehicle and deliver it back to you after your service has been completed if you live in the Wilmington community * Courtesy car wash after each service *VIP Customer Lounge Experience with free drinks and snacks *Free Loaner Rentals by appointment *VIP Shuttle Service *Complimentary Approved Anti- Covid-19 interior spray and much more. Welcome to the Coastal Kia Family. Please call us if you need anything. We are here to help. Thanks again!
Held hostage
Appraisal manager got my car key from service dept,. I needed to get home by noon!, sales refused to give me my key. All of a sudden Uber appeared did
Appraisal manager got my car key from service dept,. I needed to get home by noon!, sales refused to give me my key. All of a sudden Uber appeared did not introduce himself and showed me a piece of scrap paper w/ a car payment of $550. I can only afford $350. I asked again for my car key. Uber refused. I am so angry that i paid full sticker price, i will not buy again in three years from Coastal Kia.
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by 2491mmstener
Verified Customer
Verified Customer
Other Employees Tagged:
Peggy Roberts
, Adam Gonzalez, Uber Hernandez
May 07, 2020 -
Coastal Kia responded
Ms. Margaret, we apologize that we just missed you via phone. We just tried to reach you to discuss your experience. Your visit was in January of this year. You left happy with a $385.00 monthly payment. Please make us aware if something has changed since your January visit? Please call our Operations Manager Peggy Roberts at 910-798-4706 to discuss your review and concerns. We appreciate your business and are here to help. Thank you!
Great folks to work with. Very patient with me on trying
to decide on a vehicle. This is the third vehicle I have purchased from this dealership.
to decide on a vehicle. This is the third vehicle I have purchased from this dealership.
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by oneyellowlab
May 07, 2020 -
Coastal Kia responded
We sincerely appreciate your loyalty! Thank you for the amazing five star review for our team at Coastal Kia! We are grateful for your loyalty to our dealership and to the Kia product as well. We adore the comments, "great folks to work with....this is the third vehicle I have purchased from this dealership." Fantastic! Don't forget your first service is complimentary at 5000 miles. Our complimentary services also include: *Service Concierge that will pick up your vehicle and deliver it back to you after your service has been completed if you live in the Wilmington community * Courtesy car wash after each service *VIP Customer Lounge Experience with free drinks and snacks *Free Loaner Rentals by appointment *VIP Shuttle Service *Complimentary Approved Anti- Covid-19 interior spray and much more. Thank you again for being such an important part of our Coastal Kia Family!