Michael Mascavage
Michael Mascavage at Coastal Kia

Michael Mascavage | Page 38

Finance Director

Coastal Kia

6115 Market St
Wilmington, NC 28405

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4.8
419 Reviews

Mike has called Wilmington home for more than 21 years. He has worked on Pat Koballa’s winning team for over seven years. Mike has extensive finance experience with over seven different automotive franchises including Honda, Acura, Mazda, Kia, Chevrolet, Jeep and Chrysler. He has been a NC Notary Public for over ten years. He enjoys fishing and spending time with his son on the water.

4.8

419 Reviews

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419 Reviews of Michael Mascavage

June 02, 2020

Dealership Rating
Employee Rating

I had an awesome experience. Would recommend this dealership to family and friends. Hope to do business with you'll again. Mr. Imir and Mike M. Worked hard for me. Mrs. Roberts kept checking on us un More

by T3MCGHEE
Recommend Dealer
Yes

Other Employees Tagged: Dogukan Imir, Peggy Roberts

Jun 02, 2020

Coastal Kia responded

Thank you so much for the five star review! We hope to do business with you again soon too! It was thoughtful of you to mention Doguman Imir, Mike Mascavage and Peggy Roberts by name. Your gracious comments have been shared with our entire staff. Congratulations on your recent purchase from Coastal Kia! Don't forget your first service is complimentary at 5000 miles. Our complimentary services also include: *Service Concierge that will pick up your vehicle and deliver it back to you after your service has been completed if you live in the Wilmington community * Courtesy car wash after each service *VIP Customer Lounge Experience with free drinks and snacks *Free Loaner Rentals by appointment *VIP Shuttle Service *Complimentary Approved Anti- Covid-19 interior spray and much more. Thank you for being such an important part of our Coastal Kia Family! Please call us if you need anything. We are here to help. Thanks again!

June 01, 2020

Dealership Rating
Employee Rating

THEY ARE AWESOME! BEST PLACE BY FAR!!! THEY WILL MAKE YOU FEEL LIKE FAMILY AND EVERYONE IS ALWAYS SUPER HAPPY AND FRIENDLY! I WILL BE BACK TO BUY ANOTHER CAR FROM THEM More

by jkauf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Uber Hernandez, JP Nicholas

Jun 01, 2020

Coastal Kia responded

Fantastic! Thank you for the five star review and gracious comments. We love the comment, "they will make you feel like family and everyone is always super happy and friendly!" We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia!

May 27, 2020

Dealership Rating
Employee Rating

This dealership was very nice to work with and the staff were polite and friendly. Our sales guy John was understanding and worked with is ever step of the way. I would recommend this dealership to everyone More

by DCSCARROW777
Recommend Dealer
Yes

Other Employees Tagged: John Wallace

Jun 01, 2020

Coastal Kia responded

Thank you! We sincerely appreciate the five star review and amazing feedback. It was thoughtful of you to recognize John by name. Congratulations on your recent purchase from Coastal Kia! Your testimonial means the world to us. Don't forget your first service is complimentary at 5000 miles. Our complimentary services also include: *Service Concierge that will pick up your vehicle and deliver it back to you after your service has been completed if you live in the Wilmington community * Courtesy car wash after each service *VIP Customer Lounge Experience with free drinks and snacks *Free Loaner Rentals by appointment *VIP Shuttle Service *Complimentary Approved Anti- Covid-19 interior spray and much more. Welcome to the Coastal Kia Family. Please call us if you need anything. We are here to help. Thanks again!

May 27, 2020

Dealership Rating
Employee Rating

Complete satisfaction..no hassle. This is the third vehicle purchased from Coastal KIA. My first but my fiance purchased her last 2 vehicles from Coastal. The main reason I purchased More

by ERECTORMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Kramer , Uber Hernandez

May 27, 2020

Coastal Kia responded

We love the loyalty! Thank you so much for your repeat business and loyalty to your Product Specialist Steve Kramer and our Coastal Kia Sales Team. We sincerely appreciate the five star review and gracious comments. It was thoughtful of you to mention Steve and Mike in your testimonial. Congratulations on your third purchase from Coastal Kia! As you are aware your first service is complimentary at 5000 miles. Our complimentary services also include: *Service Concierge that will pick up your vehicle and deliver it back to you after your service has been completed if you live in the Wilmington community * Courtesy car wash after each service *VIP Customer Lounge Experience with free drinks and snacks *Free Loaner Rentals by appointment *VIP Shuttle Service *Complimentary Approved Anti- Covid-19 interior spray and much more. Thank you for being an important part of our Coastal Kia Family. Please call us if you need anything. We are here to help. Thanks again!

May 25, 2020

Dealership Rating
Employee Rating

I had an awesome and truly easy experience! Kelvin was so personable and really listened to my needs/wants more than I could expected! Mike made the finance side so easy and stress free. More

by TWALSH5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kelvin Swinson

May 26, 2020

Coastal Kia responded

Thank you for the five star review and kudos for Kelvin and Mike. They are amazing team members and we are lucky to have them both. Congratulations on your recent purchase from Coastal Kia! Don't forget your first service is complimentary at 5000 miles. Our complimentary services also include: *Service Concierge that will pick up your vehicle and deliver it back to you after your service has been completed if you live in the Wilmington community * Courtesy car wash after each service *VIP Customer Lounge Experience with free drinks and snacks *Free Loaner Rentals by appointment *VIP Shuttle Service *Complimentary Approved Anti- Covid-19 interior spray and much more. Welcome to the Coastal Kia Family. Please call us if you need anything. We are here to help. Thanks again!

May 21, 2020

Dealership Rating
Employee Rating

John & Mike at Coastal Kia were wonderful to work with! John allowed us to test drive the vehicles we were interested in and actively helped us make our decision with the 2020 Sportage. He was patient with More

by Muse.shayna
Recommend Dealer
Yes

Other Employees Tagged: John Wallace

May 21, 2020

Coastal Kia responded

Congratulations on the purchase of your brand new 2020 Kia Sportage from our team at Coastal Kia! Thank you so much for the amazing five star review and compliments for John and Mike. It was thoughtful of you to mention them by name. We strive to delivery a "truly exceptional experience" to every guest during every visit. Don't forget your first service is complimentary at 5000 miles. Our complimentary services also include: *Service Concierge that will pick up your vehicle and deliver it back to you after your service has been completed if you live in the Wilmington community * Courtesy car wash after each service *VIP Customer Lounge Experience with free drinks and snacks *Free Loaner Rentals by appointment *VIP Shuttle Service *Complimentary Approved Anti- Covid-19 interior spray and much more. Welcome to the Coastal Kia Family. Please call us if you need anything. We are here to help. Thanks again!

May 19, 2020

Dealership Rating
Employee Rating

Thanks to Kelvin and Mike (Financing) I was able to help my step daughter get a dependable used car. Thanks again for all your help More

by MISSKITTY.DB64
Recommend Dealer
Yes

Other Employees Tagged: Kelvin Swinson

May 19, 2020

Coastal Kia responded

You are very welcome! Thank YOU for the wonderful five star review and for recognizing Kelvin and Mike by name. We know your step daughter will love her vehicle for many years to come. It was thoughtful of you to go online and share your experience. Please have your step daughter reach out if she needs anything. We are here to help. Thank you for choosing Coastal Kia!

May 16, 2020

Dealership Rating
Employee Rating

I had the best car shopping experience of my life at Coastal Kia! The entire staff was incredibly helpful and super friendly. I worked closely with Steve Kramer, the floor sales manager, and he is most More

by christina coltrane
Recommend Dealer
Yes

Other Employees Tagged: Steve Kramer , Uber Hernandez, Kelvin Swinson

May 18, 2020

Coastal Kia responded

Simply wonderful! Thank you so much for the amazing testimonial and kudos for our staff. It was extremely thoughtful of you to mention Steve Kramer, Mike Mascavage, Kelvin Swinson and Uber Hernandez by name in your review. Sharing you attention to detail regarding your recent experience is greatly appreciated. We can't thank you enough for the gracious review and high recommendations. We strive to delivery a "truly exceptional experience" to every guest during every visit. Don't forget your first service is complimentary at 5000 miles. Our complimentary services also include: *Service Concierge that will pick up your vehicle and deliver it back to you after your service has been completed if you live in the Wilmington community * Courtesy car wash after each service *VIP Customer Lounge Experience with free drinks and snacks *Free Loaner Rentals by appointment *VIP Shuttle Service *Complimentary Approved Anti- Covid-19 interior spray and much more. Welcome to the Coastal Kia Family. Please call us if you need anything. We are here to help. Thanks again!

May 14, 2020

Dealership Rating
Employee Rating

Absolutely wonderful experience! John provided amazing service. He listened to our needs and helped make it happen. This was our second purchase from Coastal and we highly recommended. More

by C. Lanier
Recommend Dealer
Yes

Other Employees Tagged: John Wallace

May 14, 2020

Coastal Kia responded

Thank you so much for your loyalty to Coastal Kia and to the Kia brand as well. Congratulations on your recent new Kia purchase. We strive to deliver a truly exceptional experience to every client during every visit. It was kind of you to mention John in your gracious comments. Your amazing review has been shared with John and our entire staff. Thank you for being such an important part of our Coastal Kia Family! We look forward to seeing you again soon.

May 09, 2020

Dealership Rating
Employee Rating

Estoy muy contenta por la manera que me trataron en especial Jorge Vegarra mi vendedor. Me trato con mucho respeto y respondió todas mis preguntas. Voy a recomendar a Coastal Kia a mi familia y amigos. More

by Edna04821
Recommend Dealer
Yes

Other Employees Tagged: Steve Kramer, Sam Weisman , JP Nicholas, Vegarra, Jorge

May 11, 2020

Coastal Kia responded

Edna queremos agredecerte por la review. Estamos seguros que vas a disfrtar la nueva camioneta Sorrento. Biienvenida a nueatra familia Coastal Kia.

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