Michael Mascavage
Michael Mascavage at Coastal Kia

Michael Mascavage | Page 39

Finance Director

Coastal Kia

6115 Market St
Wilmington, NC 28405

Contact Me
4.7
416 Reviews

Mike has called Wilmington home for more than 21 years. He has worked on Pat Koballa’s winning team for over seven years. Mike has extensive finance experience with over seven different automotive franchises including Honda, Acura, Mazda, Kia, Chevrolet, Jeep and Chrysler. He has been a NC Notary Public for over ten years. He enjoys fishing and spending time with his son on the water.

4.7

416 Reviews

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416 Reviews of Michael Mascavage

May 05, 2020

Dealership Rating
Employee Rating

Excellent folks! We are very pleased with our experience at Coastal Kia when buying our new car. Everyone was courteous and very professional. I would definitely recommend them! More

by BJPARTL
Recommend Dealer
Yes

Other Employees Tagged: Patrick Koballa , Howard Ramsey, Kevin West

May 05, 2020

Coastal Kia responded

Wonderful! Thank you for the five star review for our sales team at Coastal Kia! Congratulations on your recent purchase. We love the comments, "we are very pleased with our experience at Coastal Kia when buying our new car.... everyone was courteous and very professional, I would definitely recommend them." Fantastic! Don't forget your first service is complimentary at 5000 miles. Our complimentary services also include: *Service Concierge that will pick up your vehicle and deliver it back to you after your service has been completed if you live in the Wilmington community * Courtesy car wash after each service *VIP Customer Lounge Experience with free drinks and snacks *Free Loaner Rentals by appointment *VIP Shuttle Service *Complimentary Approved Anti- Covid-19 interior spray and much more. Thank you for choosing Coastal Kia! We hope to see you again soon. Please call us if you need anything. We are here to help. Thanks again from your Coastal Kia family!

May 04, 2020

Dealership Rating
Employee Rating

great experience Steve Kramer was great to work with. We also dealt with Michael Mascavage who was also a pleasure to deal with. We also meet with a rep from service More

by nowakiaman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Kramer, Sam Weisman

May 07, 2020

Coastal Kia responded

Success! We love the comment, "everybody we met there made us feel like we were important!" You absolutely are... and now you are family! It was kind of you to mention Steve Kramer and Michael Mascavage in your awesome review. Your gracious comments have been shared with Steve, Michael and our entire team including service. Welcome to the Coastal Kia family! We are here if you need anything. Please don't hesitate to reach out. Thanks again!

May 04, 2020

Dealership Rating
Employee Rating

John was very nice and polite. Explained every move into getting this deal done. Very thoughtful on the distance and mask wearing Thank to every one. More

by ROCHNYBUGS
Recommend Dealer
Yes

Other Employees Tagged: John Wallace

May 07, 2020

Coastal Kia responded

Wonderful! Thank you for recognizing John Wallace and our efforts to provide a safe environment for our guests and our staff. Congratulations on your recent purchase from John and our team at Coastal Kia! John does an amazing job and it is always nice for our extended family to recognize his efforts. Your gracious comments and kudos have been shared with John and our entire staff. Please call us if you need anything. We are here to help. Thanks again!

May 03, 2020

Dealership Rating
Employee Rating

Steve Kramer gave me exceptional service! He and Mike worked patiently to locate exactly what I was wanting, and at a deal that I was satisfied with. They kept me updated by phone and text as they were w More

by cydellcribb
Recommend Dealer
Yes

Other Employees Tagged: Steve Kramer

May 04, 2020

Coastal Kia responded

Thank you so much for the amazing five star review for our sales team at Coastal Kia! It was extremely thoughtful of you to mention Steve Kramer and Mike Mascavage by name. We sincerely appreciate your continued loyalty and amazing testimonial. Don't forget your first service is complimentary at 5000 miles. Our complimentary services also include: *Service Concierge that will pick up your vehicle and deliver it back to you after your service has been completed if you live in the Wilmington community * Courtesy car wash after each service *VIP Customer Lounge Experience with free drinks and snacks *Free Loaner Rentals by appointment *VIP Shuttle Service *Complimentary Approved Anti- Covid-19 interior spray and much more. Thank you for choosing Coastal Kia! We hope to see you again soon. Please call us if you need anything. We are here to help.

May 02, 2020

Dealership Rating
Employee Rating

Dogukan was professional and attentive. He answered all my questions and explained everything completely. The entire experience from beginning to end was a pleasure. I highly recommend this dealership and More

by noele.alderman
Recommend Dealer
Yes

Other Employees Tagged: Steve Kramer , Dogukan Imir, Howard Ramsey

May 04, 2020

Coastal Kia responded

Congratulations on your recent purchase from Coastal Kia! It was thoughtful of you to go online, share your experience and mention Dogukan by name. Your amazing review has been shared with Dogukan and our sales management team. We love you found him to be, "professional and attentive." Welcome to the Coastal Kia Family. We look forward to seeing you during your first free service visit at 5000 miles. Please call us if you need anything. We are here to help.

April 30, 2020

Dealership Rating
Employee Rating

Steve Kramer made the process of buying my new car seamless. He was extremely accommodating to my schedule and helped me to make the best decision on my purchase. I will definitely recommend him and C More

by cawolford
Recommend Dealer
Yes

Other Employees Tagged: Steve Kramer

May 01, 2020

Coastal Kia responded

Wonderful! Thank you for the five star review for Steve Kramer and our sales team at Coastal Kia! It was extremely thoughtful of you to go online, mention Steve, and share your testimonial. We love the comment, "Steve Kramer made the process of buying my new car seamless." Thank you for the high recommendations and gracious comments. Welcome to the family! Please call us if you need anything. We are here to help.

April 29, 2020

Dealership Rating
Employee Rating

John was excellent and very attentive. He asked lots of questions to ensure that I got the right vehicle for me. I felt like he was working for me. Overall a great experience, the perfect car, and an amazi More

by Childcare13
Recommend Dealer
Yes

Other Employees Tagged: Howard Ramsey, John Wallace

May 07, 2020

Coastal Kia responded

Wonderful! Welcome to the Coastal Kia family! It was thoughtful of you to mention John in your amazing review. Congratulations on your recent purchase. Enjoy! Please call us if you need anything. We are here to help. Thanks again for the comment, "overall a great experience, the perfect car, and an amazing deal."

April 24, 2020

Dealership Rating
Employee Rating

Normally when purchasing a vehicle it's a all day process. Coastal Kia had me in and out within 2 hours. Thanks Steve Kramer, Michael Mascavage, and Uber Hernandez for outstanding car buying experien More

by TAWANAJACOBS34
Recommend Dealer
Yes

Other Employees Tagged: Patrick Koballa, Steve Kramer , Uber Hernandez, Don Nguyen

Apr 27, 2020

Coastal Kia responded

Done in 2 hours! Wonderful! Thank you for the amazing five star sales review for Coastal Kia! It was extremely thoughtful of you to mention Steve Kramer, Michael Mascavage and Uber Hernandez. You gracious comments and kudos have been shared with this amazing trio and our entire sales team. Welcome to the Coastal Kia family. Don't forget your first service is complimentary at 5000 miles. Our complimentary services also include: *Service Concierge that will pick up your vehicle and deliver it back to you after your service has been completed if you live in the Wilmington community * Courtesy car wash after each service *VIP Customer Lounge Experience with free drinks and snacks *Free Loaner Rentals by appointment *VIP Shuttle Service *Complimentary anti Covid-19 interior spray and much more Thank you for choosing Coastal Kia! We hope to see you again soon. Please call us if you need anything.

April 24, 2020

Dealership Rating
Employee Rating

Great Service! I was assisted by a Steve Kramer at Coastal Kia on the 23rd of April. I knew what I wanted for the most part, and I wasn't railroaded into doing somet More

by jordan.derp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Kramer

Apr 27, 2020

Coastal Kia responded

Fantastic! Thank you for going online and sharing your recent sales experience testimonial. Our entire staff wants to welcome you to the Coastal Kia family! We love the comment, "great service and 100% will recommend Coastal Kia and Steve Kramer in particular to friends that need new vehicles." Your generous kudos and comments have been shared with Steve Kramer and our sales management staff. Welcome to the Coastal Kia family! We are home of the truly exceptional experience. We look forward to seeing you during your first free service at 5000 miles. Please call us if you need anything. We are here to help.

April 22, 2020

Dealership Rating
Employee Rating

It was an amazing experience... from starting with Jake... to the one and only Mr. Uber... then Dang... they were all amazing and worked hard to get me in something I really wanted... the color was im More

by DERRERICA
Recommend Dealer
Yes

Other Employees Tagged: Jake Baker, Uber Hernandez, Don Nguyen

Apr 23, 2020

Coastal Kia responded

Wonderful! Thank you so much for the five star review! Congratulations on your recent purchase from Coastal Kia. It was extremely thoughtful of you to mention Jake, Uber and Dang by name. We strive to deliver a "truly exceptional experience" to every client during every visit. Welcome to the Coastal Kia family. Don't forget your first service is complimentary at 5000 miles. Our complimentary services also include: *Service Concierge that will pick up your vehicle and deliver it back to you after your service has been completed if you live in the Wilmington community * Courtesy car wash after each service *VIP Customer Lounge Experience with free drinks and snacks *Free Loaner Rentals by appointment *VIP Shuttle Service and much more Thank you for choosing Coastal Kia! We hope to see you again soon. Please call us if you need anything.

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