Michael Mascavage
Michael Mascavage at Coastal Kia

Michael Mascavage | Page 40

Finance Director

Coastal Kia

6115 Market St
Wilmington, NC 28405

Contact Me
4.8
419 Reviews

Mike has called Wilmington home for more than 21 years. He has worked on Pat Koballa’s winning team for over seven years. Mike has extensive finance experience with over seven different automotive franchises including Honda, Acura, Mazda, Kia, Chevrolet, Jeep and Chrysler. He has been a NC Notary Public for over ten years. He enjoys fishing and spending time with his son on the water.

4.8

419 Reviews

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419 Reviews of Michael Mascavage

April 24, 2020

Dealership Rating
Employee Rating

Normally when purchasing a vehicle it's a all day process. Coastal Kia had me in and out within 2 hours. Thanks Steve Kramer, Michael Mascavage, and Uber Hernandez for outstanding car buying experien More

by TAWANAJACOBS34
Recommend Dealer
Yes

Other Employees Tagged: Patrick Koballa, Steve Kramer , Uber Hernandez, Don Nguyen

Apr 27, 2020

Coastal Kia responded

Done in 2 hours! Wonderful! Thank you for the amazing five star sales review for Coastal Kia! It was extremely thoughtful of you to mention Steve Kramer, Michael Mascavage and Uber Hernandez. You gracious comments and kudos have been shared with this amazing trio and our entire sales team. Welcome to the Coastal Kia family. Don't forget your first service is complimentary at 5000 miles. Our complimentary services also include: *Service Concierge that will pick up your vehicle and deliver it back to you after your service has been completed if you live in the Wilmington community * Courtesy car wash after each service *VIP Customer Lounge Experience with free drinks and snacks *Free Loaner Rentals by appointment *VIP Shuttle Service *Complimentary anti Covid-19 interior spray and much more Thank you for choosing Coastal Kia! We hope to see you again soon. Please call us if you need anything.

April 24, 2020

Dealership Rating
Employee Rating

Great Service! I was assisted by a Steve Kramer at Coastal Kia on the 23rd of April. I knew what I wanted for the most part, and I wasn't railroaded into doing somet More

by jordan.derp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Kramer

Apr 27, 2020

Coastal Kia responded

Fantastic! Thank you for going online and sharing your recent sales experience testimonial. Our entire staff wants to welcome you to the Coastal Kia family! We love the comment, "great service and 100% will recommend Coastal Kia and Steve Kramer in particular to friends that need new vehicles." Your generous kudos and comments have been shared with Steve Kramer and our sales management staff. Welcome to the Coastal Kia family! We are home of the truly exceptional experience. We look forward to seeing you during your first free service at 5000 miles. Please call us if you need anything. We are here to help.

April 22, 2020

Dealership Rating
Employee Rating

It was an amazing experience... from starting with Jake... to the one and only Mr. Uber... then Dang... they were all amazing and worked hard to get me in something I really wanted... the color was im More

by DERRERICA
Recommend Dealer
Yes

Other Employees Tagged: Jake Baker, Uber Hernandez, Don Nguyen

Apr 23, 2020

Coastal Kia responded

Wonderful! Thank you so much for the five star review! Congratulations on your recent purchase from Coastal Kia. It was extremely thoughtful of you to mention Jake, Uber and Dang by name. We strive to deliver a "truly exceptional experience" to every client during every visit. Welcome to the Coastal Kia family. Don't forget your first service is complimentary at 5000 miles. Our complimentary services also include: *Service Concierge that will pick up your vehicle and deliver it back to you after your service has been completed if you live in the Wilmington community * Courtesy car wash after each service *VIP Customer Lounge Experience with free drinks and snacks *Free Loaner Rentals by appointment *VIP Shuttle Service and much more Thank you for choosing Coastal Kia! We hope to see you again soon. Please call us if you need anything.

April 15, 2020

Dealership Rating
Employee Rating

Great Online Buying Experience! Coastal Kia had the best (and largest) selection of the new 2021 Kia Seltos. Because of the recent stay-at-home orders, this all had to be done online More

by rvoorhees
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Kramer , George (driver who delivered the vehicle)

Apr 15, 2020

Coastal Kia responded

Fantastic! We are thrilled you enjoyed our online buying process at Coastal Kia! Congratulations on the purchase of your new 2021 Kia Seltos! It was extremely thoughtful of you to share your thoughts and testimonial online. Thank you for mentioning Steve and Mike by name. Your wonderful review has been shared with Steve, Mike and our entire Coastal Kia team. Welcome to the Coastal Kia Family! Please call us if you need anything. We are here to help!

April 11, 2020

Dealership Rating
Employee Rating

Always a pleasure to take my car in for regular service & maintenance....I’ve never taken it anywhere else since I purchased it. Everyone I’ve worked with is very knowledgeable & friendly. More

by KELLYGJOHNSON15
Recommend Dealer
Yes

Other Employees Tagged: Bob Tomlin , Howard Ramsey

Apr 14, 2020

Coastal Kia responded

Thank you Kelly for the amazing five star service review for our Coastal Kia service team! We love the fact that our team exceeds your expectations during every visit. Your continued loyalty is important to us. Thank you for that. We love the comment, "everyone I've worked with is very knowledgeable and friendly." We are home of the truly exceptional experience. Thanks again for the wonderful five star review. We are here if you need us.

March 27, 2020

Dealership Rating
Employee Rating

Easy Simple Process Great job goes out to Jason Stone and Mike Mascavage! Willing to bend over backwards for us to get us what we wanted. Jason even came in to help us on More

by rickmunton1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jason Stone

Mar 27, 2020

Coastal Kia responded

Thank you for the five star sales review for Coastal Kia! It was thoughtful of you to mention Jason Stone and Mike Mascavage by name. Congratulations on your recent purchase! We strive to deliver a truly exceptional experience to every client during every visit. Welcome to the Coastal Kia family.

March 22, 2020

Dealership Rating
Employee Rating

My experience was first class at Coastal Kia, awesome!!! Pat Koballa and his staff are outstanding. I will recommend the dealership to all my friends and associates. I am very pleased with my new Niro! More

by JPARTL44
Recommend Dealer
Yes

Other Employees Tagged: Patrick Koballa , Howard Ramsey, Kevin West

Mar 23, 2020

Coastal Kia responded

Awesome! Thank you so much for the five star sales review for Pat Koballa and our sales team at Coastal Kia! Congratulations on the purchase of your new Kia Niro. We love the comment, "my experience was first class at Coastal Kia, awesome!!!" Welcome to the Coastal Kia Family. Don't forget your first service is complimentary at 5000 miles. Our complimentary services also include: *Service Concierge that will pick up your vehicle and deliver it back to you after your service has been completed if you live in the Wilmington community * Courtesy car wash after each service *VIP Customer Lounge Experience with free drinks and snacks *Free Loaner Rentals by appointment *VIP Shuttle Service and much more Thank you for choosing Coastal Kia! We hope to see you again soon. Please call us if you need anything.

March 21, 2020

Dealership Rating
Employee Rating

Great experience buying a car from Coastal Kia Kelvin was wonderful. Took great care of us. Thanks to Steve for the wonderful experience. Have never bought a car without spending hrs at the dealership.. can' More

by Reesie
Recommend Dealer
Yes

Other Employees Tagged: Steve Kramer , Kelvin Swinson

Mar 21, 2020

Coastal Kia responded

Fantastic! Thank you so much for the wonderful five star review for Steve, Kelvin and our sales team at Coastal Kia! We are thrilled to hear we were able to exceed your expectations. Your thoughtful comments and testimonial have been shared with Steve, Kelvin and our entire team. Congratulations on your recent purchase. Welcome to the Coastal KIa family!

March 20, 2020

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Employee Rating

Fantastic Experience! Purchased a Kia Stinger. Coastal Kia has set a new mark in my book for customer service and car buying experience ease! Everyone I came in contact w More

by cmbrowning75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Kramer , Bill Mathias, Joseph Nash

Mar 21, 2020

Coastal Kia responded

Wonderful! Congratulations on the purchase of your new Kia Stinger from Coastal Kia! You will love it for years to come! We sincerely appreciate the amazing testimonial and kudos for our customer service. We are home of the truly exceptional experience. We love the comment, “absolutely awesome experience.” Welcome to the Coastal Kia Family! We look forward to seeing you during your first free service at 5000 miles. Please call us if you need anything. We are here to help. Thanks again!

March 20, 2020

Dealership Rating
Employee Rating

John is exceptional. My experience was good overall. Made me feel heard and appreciated. Would definitely recommend him to anyone who is buying a car. More

by tracynichole81
Recommend Dealer
Yes

Other Employees Tagged: John Wallace

Mar 20, 2020

Coastal Kia responded

Thank you for the wonderful five star sales review for John and our team at Coastal Kia! Your gracious comments have been shared with John and our entire sales team. We love the comments, "my experience was good overall... made me feel heard and appreciated." Don't forget your first service is complimentary at 5000 miles. Our complimentary services also include: *Service Concierge that will pick up your vehicle and deliver it back to you after your service has been completed if you live in the Wilmington community * Courtesy car wash after each service *VIP Customer Lounge Experience with free drinks and snacks *Free Loaner Rentals by appointment *VIP Shuttle Service and much more Thank you for choosing Coastal Kia! We hope to see you again soon. Please call us if you need anything.

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