Michael Mascavage
Michael Mascavage at Coastal Kia

Michael Mascavage | Page 8

Finance Director

Coastal Kia

6115 Market St
Wilmington, NC 28405

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4.8
419 Reviews

Mike has called Wilmington home for more than 21 years. He has worked on Pat Koballa’s winning team for over seven years. Mike has extensive finance experience with over seven different automotive franchises including Honda, Acura, Mazda, Kia, Chevrolet, Jeep and Chrysler. He has been a NC Notary Public for over ten years. He enjoys fishing and spending time with his son on the water.

4.8

419 Reviews

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419 Reviews of Michael Mascavage

June 21, 2024

Dealership Rating
Employee Rating

Great staff. Honest, dependable, and helpful team of professionals. Constant communication and update with loan and vehicle status. More

by LOPEZRUDY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chad

Jun 24, 2024

Coastal Kia responded

Thank you for the high marks and compliments for our team. We appreciate the feedback and compliments for our sales team. Our goal is to deliver a truly exceptional experience to every client during every visit. Thank you so much!

June 21, 2024

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Thank you Steve Kramer! ! You are the absolute best salesman ever. I recommend Coastal Kia over any dealership. This will be the third vehicle we have purchased from there. G More

by Heather Edwards
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Kramer

Jun 24, 2024

Coastal Kia responded

Third vehicle! Wow! Thank you for your loyalty and trust. It was thoughtful of you to go online and rate your recent sales experience. Thank you for mentioning your "go to" Product Specialist Steve Kramer by name. We sincerely appreciate you coming back again and again. We are here if you need us.

June 20, 2024

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Everyone at this dealership is Friendly, helpful, understanding, and accommodating. They stayed late to get us in our new car More

by krystaldorman
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Heber Quezada

Jun 21, 2024

Coastal Kia responded

Congratulations! Thank you for sharing your recent purchase experience online. Enjoy! We are here if you need anything.

June 05, 2024

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Employee Rating

Friendly folks, easy to deal with. Pleased with my first-time experience here. Thank you! More

by BBELINA16
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bob Tomlin , Parker Martin

Jun 06, 2024

Coastal Kia responded

Great news! We are thrilled to hear you enjoyed your first visit to Coastal Kia! Thank you for the five star review. We love the feedback including, "friendly folks, easy to deal with." It was thoughtful of you to go online and rate your experience. Thanks again.

June 03, 2024

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I had a wonderful experience with Kelvin. From start to finish he was fantastic to work with. I have found a slight issue with my windshield and brought the car back in to have them look at More

by paige.li
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Guder "GQ" Quezada , Kelvin Swinson

Jun 03, 2024

Coastal Kia responded

Thank you so much for the five star review! Congratulations! We are thrilled to hear our Product Specialist Kelvin Swinson exceeded your expectations. Our team will be reaching out to you today regarding your windshield concerns. Thank you for choosing Coastal Kia. Enjoy!

May 26, 2024

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I had a most pleasant experience. The dealership, to a person, is among the best I’ve experienced. More

by rrlorio
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Patrick Koballa, Guder "GQ" Quezada , Uber Hernandez, Kelvin Swinson

May 28, 2024

Coastal Kia responded

Wow! Thank you! We sincerely appreciate the five star rating and amazing compliments. We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia! We are here if you need anything.

May 23, 2024

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Everyone was super nice & helpful. We all had a great experience. They were all accommodating to our needs. More

by bmo857
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sivon Gross

May 23, 2024

Coastal Kia responded

Wonderful news! Thank you! We appreciate the five star review and gracious comments. It was thoughtful of you to go online and rate your recent experience. We love the feedback including, "we all had a great experience, they were all accommodating to our needs." Please call us if you need anything. Thanks again!

May 23, 2024

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Employee Rating

Delightful to deal with from salesman to managers there was no pressure. Highly recommend Coastal Kia. More

by daisymae46
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 23, 2024

Coastal Kia responded

Thank you for the five star review and high recommendations! It was kind of you to give our team members Michael Mascavage, GQ Quezada and Cody Hamilton such high marks. We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia! We are here if you need us.

May 12, 2024

Dealership Rating
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Employees are helpful in understanding customer needs Would recommend dealership Service center is professional and helpful More

by ROSENBERGCARY511
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Case , JP Nicholas, Brandon Wright

May 14, 2024

Coastal Kia responded

Thank you! We appreciate the five star review and gracious compliments. We love the feedback including, "would recommend dealership...service center is professional and helpful." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia!

May 10, 2024

Dealership Rating
Employee Rating

The dealership was great! Found myself needing a car unexpectedly and they were able to get me in a car I love at the price point I needed! More

by madisongrubb2019
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Peggy Roberts, Kelvin Swinson

May 10, 2024

Coastal Kia responded

Great news! Congratulations! We appreciate the opportunity and are thrilled to hear our Product Specialist Kelvin Swinson exceeded your expectations. Thank you for the five star review. Enjoy! thank you for choosing Coastal Kia.

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