Michael McClennon | Page 27

Service Department Took my Forrester in yesterday for its 2nd service. The staff is friendly And helpful. The service was great. I was out in under 30 minutes. Took my Forrester in yesterday for its 2nd service. The staff is friendly And helpful. The service was great. I was out in under 30 minutes. More

Report | Print

Oil change I needed and oil change and 6month check up. I am always impressed with the speed, efficiency and professionalism of this dealership. Once my 2 year I needed and oil change and 6month check up. I am always impressed with the speed, efficiency and professionalism of this dealership. Once my 2 years warranty expires I will continue to come here even though it is a 30 minute drive. They have earned my trust. More

Report | Print

Wonderful staff. I love going in for service because everyone is so nice and customer focused. Had a chance to talk with the owner recently and he's as nice in person as he is on TV. everyone is so nice and customer focused. Had a chance to talk with the owner recently and he's as nice in person as he is on TV. More

Report | Print

Excellent service, communication, and results. I’ve driven many cars over the years - some super premium brands and some “regular” cars... and none have compared overall to the excellence that is t I’ve driven many cars over the years - some super premium brands and some “regular” cars... and none have compared overall to the excellence that is the Subarus I drive and the service I get from Subaru of Jax. They care... they get it done... they communicate well...and they exceed expectations. If they say an hour, it’s 40 minutes. If they say it’s $100, it’s $80. Years ago, I drove Mercedes cars. The regular 10k mile service on Mercedes was free under warranty... until they changed their program. Then they went to the ABC rotation - and your A service is $500 (an oil change) and your B service is $1000 (an oil change and tire rotation). At Subaru, the service is $100-200 (and free with purchased maintenance plans). Incidentally, I forgot I had the maint plain when I had this car serviced the last time - and they reminded me this time and are going to refund what I paid six months ago. That’s service and commitment to ethical business practices. The technology on my car is second to none. Eyesight is quite literally an active accident prevention system - that works. I’m beyond pleased with my Subaru cars - and with the service I get here. More

Report | Print

Great Service Makes it easy to bring the car in for service, didn't have to wait long. Found problems i didnt know i had and they were covered under warranty. Grea Makes it easy to bring the car in for service, didn't have to wait long. Found problems i didnt know i had and they were covered under warranty. Great place to deal with More

Report | Print

Easy and Great Service I want to thank Gabe, Mike M. and Mike B. for always giving exceptional service and taking the time to inspect and explain all aspects of the vehicle. I want to thank Gabe, Mike M. and Mike B. for always giving exceptional service and taking the time to inspect and explain all aspects of the vehicle. More

Report | Print

They are always consistently awesome. I probably only waited 30 mins max for the 12-month service and they are incredibly thorough!! I love their waiting area as well. Fridge was well stocked and and it’ waited 30 mins max for the 12-month service and they are incredibly thorough!! I love their waiting area as well. Fridge was well stocked and and it’s fun looking around. Thanks guys! More

Report | Print

Let me tell you about my Subaru For the past 20 years I was a Toyota fan. Until May 2019 I fell in love with the Crosstrek. Now I understand why Subaru owners pass them down to loved For the past 20 years I was a Toyota fan. Until May 2019 I fell in love with the Crosstrek. Now I understand why Subaru owners pass them down to loved ones. Solid built and comfortable to drive couldn’t asked for more. Several friends bought new and used Subaru’s after my purchase. We are all celebrating our exceptional buys as an investment in safety. Service center is another great group of people which keeps us happily on the go in this busy life. More

Report | Print

Tried and true We bought our Subaru used from another non-Subaru dealership out of town. Subaru of Jacksonville has made me feel like I have always been a customer j We bought our Subaru used from another non-Subaru dealership out of town. Subaru of Jacksonville has made me feel like I have always been a customer just from my experiences in the service department. I will definitely buy my next Subaru here. More

Report | Print

Great fast efficient service! I was in & out in under 30 minutes. There was no residual left over from the oil change preformed! Thank you! minutes. There was no residual left over from the oil change preformed! Thank you! More

Report | Print