Michael McClennon
Michael McClennon at Subaru of Jacksonville

Michael McClennon | Page 28

Subaru Express Service Advisor

Subaru of Jacksonville

1717 St. Johns Bluff Road
Jacksonville, FL 32246

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449 Reviews
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449 Reviews

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449 Reviews of Michael McClennon

May 26, 2020

Dealership Rating
Employee Rating

Great efficient service for oil change I arrived without an appointment for an oil change with Subaru of Jacksonville. Gabe, Mike M and Mike B did a great job with that and a full inspecti More

by AJ Still
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Berry, Gabriel Mulkey

May 25, 2020

Dealership Rating
Employee Rating

Great service department. No appointment necessary, I drove in and was out in 30 minutes for an oil change and tire rotation. i was very pleased. More

by Outback
Recommend Dealer
Yes

Other Employees Tagged: Michael Berry, Gabriel Mulkey

May 23, 2020

Dealership Rating
Employee Rating

They all helped get my car's pil leak problem fixed. They changed my oil out pretty quickly. Everyone was very nice and welcoming. Great service. More

by Darius Spruiell
Recommend Dealer
Yes

Other Employees Tagged: Service Department, Danny Kane Jr, Mike Needham , Jennifer Becker, Michael Berry, Lindsay Carter, Kevin McCarthy, Gabriel Mulkey, Josh Sereda

May 23, 2020

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Employee Rating

Always a great experience We purchased our Subaru at Subaru of Jacksonville. We return there for service because they are the best. There are other dealerships closer to our ho More

by Alan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Berry, Sean Lee, Gabriel Mulkey

May 22, 2020

Dealership Rating

Full Service - Synthetic Oil, Tire Rotation, Fluids Check Not satisfied - would not return. 1) No Complimentary Wash provided. 2) Air Filter recommended for change (rated Red on Service Sheet) for only $35. More

by DAVETHOMPSON515
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Michael Berry, Gabriel Mulkey

May 26, 2020

Subaru of Jacksonville responded

Hi Dave, We are sincerely sorry for your experience with us. We have temporarily stopped car washes due to the virus, but will happily provide one for you once they resume again. We have also discussed the incorrect recommendation on your air filter with our team. While we hate that you had a negative experience with us, we appreciate the feedback and always use it to grow and get better. Our Service Manager, Mike Needham, has reached out to you and would love to discuss this with you if you feel it necessary or to let him know if you'd like the car wash (once they are resumed). Please feel free to call him at 904-993-1414. Sincerely, The SOJAX Management Team

May 22, 2020

Dealership Rating
Employee Rating

Josh, Gabe, Mike M and Mike B all did a great job today when we turned my wife’s car in for its 30 month service. More

by Ychizik
Recommend Dealer
Yes

Other Employees Tagged: Service Department , Michael Berry, Gabriel Mulkey, Josh Sereda

May 22, 2020

Dealership Rating
Employee Rating

Great Service! Dealer and service department best in Jax, honest, friendly and reliable. The best! Gabe, Mike M and Mike B in the shop are great! I would recommend t More

by rwood
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Berry, Gabriel Mulkey

May 21, 2020

Dealership Rating
Employee Rating

Quick lube was ultra-quick!!! Stopped into Subaru on Atlantic in JAX expecting to wait an hour for my oil change and tire rotation. But Gabe and Mike M had both services done in le More

by PKB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gabriel Mulkey

May 18, 2020

Dealership Rating
Employee Rating

The staff I spoke to on the phone was professional. When I got to the dealership, my car was taken care of pretty nicely. Had my oil change and tire rotation. Gabe, Mike M. and Mike B. were very helpful, pr More

by Enzo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Berry, Gabriel Mulkey

May 16, 2020

Dealership Rating
Employee Rating

Welcome and inviting Welcomed the vehicle right in for an oil change and tire rotation. Was very fast and knowledgeable of my vehicle. As always I was very pleased wi More

by wo8053
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Berry, Gabriel Mulkey

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