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Michael Muldoon
Michael Muldoon at Parks Ford Lincoln of Gainesville

Michael Muldoon

Ford Service Manager

Parks Ford Lincoln of Gainesville

3333 North Main Street
Gainesville, FL 32609

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4.6
14 Reviews

Industry Experience

25 yrs, 11 mos

4.6

14 Reviews

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14 Reviews of Michael Muldoon

June 03, 2025

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Employee Rating

Busy sales floor and service department. Well organized, online scheduling available for customer ease of use. More

by fepper
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Recommend Dealer
Yes

Other Employees Tagged: Rylee Terry

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Jun 04, 2025

Parks Ford Lincoln of Gainesville responded

Thank you for your feedback. We're glad to hear you found our store organized and the online scheduling convenient. I’d appreciate the opportunity to learn what we can be doing better to continue to serve you in the future. Please feel free to reach out, I would value the chance to speak with you. Michael Muldoon Service Manager 864-918-7012 mmuldoon@parksofgainesville.com

May 23, 2025

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Service was completed to my satisfaction. Pickup service was not optimal. Staff are very polite. Mike is great More

by timothyakkey
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Yes
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May 27, 2025

Parks Ford Lincoln of Gainesville responded

Thank you for your feedback! We're glad the service met your expectations and that you found our team polite and helpful—especially Mike. I’m sorry to hear the pickup service wasn’t optimal, and I’d appreciate the opportunity to improve that experience for you next time. Michael Muldoon Service Manager 864-918-7012 mmuldoon@parksofgainesville.com

May 23, 2025

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They were friendly and helpful. They also Handled everything very professionally and my service was completed with great detail. More

by joannelizabeth817
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Recommend Dealer
Yes

Other Employees Tagged: Levin Hickman , Nikia

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May 27, 2025

Parks Ford Lincoln of Gainesville responded

Thank you for the kind words! We're glad you had a positive experience and that everything was handled professionally and with attention to detail. We look forward to your next visit! Michael Muldoon Service Manager 864-918-7012 mmuldoon@parksofgainesville.com

May 20, 2025

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Service rep was extremely helpful and my problem was diagnosed promptly. I was on my way much sooner than expected. More

by jimboman50
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Recommend Dealer
Yes
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May 20, 2025

Parks Ford Lincoln of Gainesville responded

Thank you for the kind words! We're glad to hear your issue was diagnosed quickly and that your service rep took great care of you. We appreciate your business and look forward to your next visit. Michael Muldoon Service Manager Parks Ford of Gainesville 864-918-7012

May 03, 2025

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Employee Rating

I wouldn't trust my vehicles with anyone else. Parks always takes the best care of me! More

by skoryd
Recommend Dealer
Yes

Other Employees Tagged: Michael Muldoon

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May 05, 2025

Parks Ford Lincoln of Gainesville responded

Thank you so much for the trust and loyalty! We're honored to take care of your vehicles and look forward to continuing to provide the best service possible. Michael Muldoon Service Manager 864-918-7012 mmuldoon@parksofgainesville.com

April 12, 2025

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Dependable Great communication Attentive Timely Friendly Always made me feel like my needs were important and foremost to her service experience More

by none23
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Recommend Dealer
Yes

Other Employees Tagged: Donna Houlahan, Donovan Plank

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Apr 13, 2025

Parks Ford Lincoln of Gainesville responded

Thank you for sharing your experience. We are glad to hear that our team provided attentive, timely service and made your needs a priority. We appreciate your visit and look forward to seeing you again. Michael Muldoon Service Manager 864-918-7012

April 05, 2025

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Great experience. Technician was very fast and service technician explained everything well. Will be back. More

by Rbullara3
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric Duke, Donna Houlahan, Cody Curtis, Levin Hickman, Carlos Montijo, Nick Burke, Brad Ford, Christain Butler, Gerald Acevedo

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Apr 05, 2025

Parks Ford Lincoln of Gainesville responded

Thank you for sharing your experience! We're glad to hear everything was handled quickly and clearly. We look forward to serving you again! Michael Muldoon Service Manager 864-918-7012

March 15, 2025

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Employee Rating

Levin and Michael were very attentive to the repair of my Ford Maverick with a very challenging issue. Very professional and stayed on top of the progress and lack of parts availability. More

by kmhgolf
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Levin Hickman

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Mar 15, 2025

Parks Ford Lincoln of Gainesville responded

Thank you for your kind words! We truly appreciate your patience and are glad that Levin and I could provide the attentive service you deserve. We understand how challenging repairs and parts delays can be, and we’re grateful for the opportunity to keep you informed throughout the process. If you ever need anything in the future, please don’t hesitate to reach out. Michael Muldoon Service Manager 864-918-7012

March 11, 2025

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Employee Rating

Staff kept me informed of progress. Service manager is top notch. Some of the front line intake people were not as reliable in being responsive but were indeed very pleasant. More

by nursesharon
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Service Time
Service Communication
Recommend Dealer
Yes
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Mar 11, 2025

Parks Ford Lincoln of Gainesville responded

Thank you for your feedback! I’m so glad to hear that our team kept you informed and that you had a great experience with our service department. I appreciate your honest input regarding our front-line intake team—we’re always looking for ways to improve, and I’ll make sure to address this with the team. Your satisfaction is our priority, and I’d love the opportunity to ensure your next visit is even better. Please don’t hesitate to reach out if you ever need anything! Michael Muldoon, Service Manager | 864-918-7012

March 04, 2025

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Employee Rating

Had a great time at parks the service was quick had coffee and they came and got me once the car was finished 10/10 More

by Jake Walker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kris Smith, Mandie Chopin, Cody Curtis, Levin Hickman, Charlie Williams, Chris Sandridge, Dejuan Allen , Ike Walker was a great help

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Mar 05, 2025

Parks Ford Lincoln of Gainesville responded

Thank you so much for the awesome review! We love hearing that you had a great experience at Parks — from the quick service to enjoying some coffee while you waited. We’re glad we could make your visit so smooth and comfortable. We appreciate your 10/10 rating and look forward to welcoming you back next time! Michael Muldoon Service Manager 864-918-7012

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