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Michael Najdi
Michael Najdi at Colonial Chevrolet

Michael Najdi | Page 5

Service Advisor

Colonial Chevrolet

171 Great Road
Acton, MA 01720

Contact Me
5.0
91 Reviews

Dealership Experience

1 yr

Industry Experience

12 yrs

Languages Spoken

English English

5.0

91 Reviews

Write a Review

91 Reviews of Michael Najdi

June 24, 2026

Dealership Rating
Employee Rating

I didn’t realize you were just flush the fluid and not changing the filter in the transmission. The other dealer I use was going to change it as part of what they call a transmission service. Had I realiz More

by wayne.cunningham
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jun 25, 2026

Colonial Chevrolet responded

Wayne, we're sorry to hear that your visit didn't meet the high standards guests have come to expect from our dealership. If there's anything we can do to resolve the issue, or if you'd like to discuss your visit in more detail, please contact us directly or let us know the best way to reach you, and we will reach out. We'd love to get to the bottom of this and turn things around for you. John Woodland General Manager jwoodland@colonialchevrolet.com

June 24, 2026

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Employee Rating

Colonial has great service reps. Friendly and competent. Fixed right the first time. Definitely will recommend to friends and neighbors More

by jmcloughlin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Allen Boisvert, Robert Webb, Bob Fahey , Monica Carpenter

Print
Jun 24, 2026

Colonial Chevrolet responded

It’s great to hear our service team provided friendly, competent support and resolved your Chevrolet Equinox issue correctly the first time. We appreciate you recommending us to your friends and neighbors and look forward to assisting them as well. John Woodland General Manager jwoodland@colonialchevrolet.com

June 22, 2026

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Employee Rating

Excellent service from initial call through delivery of my completed truck. Everyone involved was helpful, my truck was well taken care of, and I was back to work. Thank you. More

by GBRENNAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Webb

Print
Jun 22, 2026

Colonial Chevrolet responded

We’re thrilled our team provided helpful support for your Chevrolet 3500 from your first call through delivery and that you were back to work so quickly. Thank you for letting us care for your truck. John Woodland General Manager jwoodland@colonialchevrolet.com

June 20, 2026

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Employee Rating

They said it take 7 weeks to get the part it only took 2 weeks. I was very happy with the job they did More

by Handymankfc1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jun 20, 2026

Colonial Chevrolet responded

It’s great to hear the part arrived in just two weeks instead of seven, and that Michael and our technicians provided quality service on your Chevrolet 1500. Thank you for sharing your positive experience. We appreciate your feedback. John Woodland General Manager jwoodland@colonialchevrolet.com

June 19, 2026

Dealership Rating
Employee Rating

Very helpful and friendly and clean dealer and customer service is spot on they keep you informed More

by giz01886
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jun 19, 2026

Colonial Chevrolet responded

Delighted to hear our team provided friendly service, kept you informed, and maintained a clean environment during your Chevrolet 2500 visit. Michael will be pleased to know you had such a positive experience. We look forward to assisting with your next Chevrolet 2500 service. John Woodland General Manager jwoodland@colonialchevrolet.com

June 19, 2026

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Employee Rating

Excellent service, courteous staff, extremely competent technicians, I was treated like family any time I brought a car in for service, including my dad's Jeep Cherokee. I highly recommend them. More

by astrolou777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Allen Boisvert, Robert Webb, Bob Fahey , Monica Carpenter

Print
Jun 19, 2026

Colonial Chevrolet responded

We’re thrilled you felt welcomed by our team and that the work on your Chevrolet Volt and your dad’s Jeep Cherokee met your expectations. Thank you for recommending us. John Woodland General Manager jwoodland@colonialchevrolet.com

June 17, 2026

Dealership Rating
Employee Rating

The service advisors were very good they kept me up to date with what was going on with my vehicle . Also I was able to make a quik appointment to get my vehicle in for service More

by dom66
Recommend Dealer
Yes

Other Employees Tagged: Monica Carpenter

Print
Jun 17, 2026

Colonial Chevrolet responded

We’re glad our service advisors kept you informed and that scheduling your Chevrolet was quick and convenient. It’s rewarding to know the process worked smoothly for you. Please reach out if there’s anything else we can assist you with. John Woodland General Manager jwoodland@colonialchevrolet.com

June 13, 2026

Dealership Rating
Employee Rating

Colonial Chevrolet always takes great care of us, excellent work and great customer service - thank you! More

by bourquebasil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Monica Carpenter

Print
Jun 13, 2026

Colonial Chevrolet responded

Thanks for the wonderful feedback. Our team is happy your Chevrolet Tahoe received excellent service and attention. We look forward to assisting with your Tahoe again. John Woodland General Manager jwoodland@colonialchevrolet.com

June 11, 2026

Dealership Rating
Employee Rating

Best service department around! Went for my 22,500 mile maintenance and got oil change, tire rotation, and filters replaced in about an hour and a half. More

by rmccoy23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bob Fahey

Print
Jun 11, 2026

Colonial Chevrolet responded

Thank you for your kind words about our service department. We’re pleased the 22,500-mile maintenance on your Chevrolet Equinox, including oil change, tire rotation, and filter replacement, was completed in about an hour and a half. We appreciate your five-star rating. John Woodland General Manager jwoodland@colonialchevrolet.com

June 10, 2026

Dealership Rating
Employee Rating

Amazing fast service with friendly staff and very fast uber service on time . 10/10 More

by anlalotra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Webb

Print
Jun 10, 2026

Colonial Chevrolet responded

It’s wonderful to know our team delivered fast, friendly service for your Chevrolet Equinox EV and that the Uber arrived punctually. Thanks for the 10 out of 10 rating, we appreciate your kind feedback. John Woodland General Manager jwoodland@colonialchevrolet.com

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