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Michael Najdi
Michael Najdi at Colonial Chevrolet

Michael Najdi | Page 5

Service Advisor

Colonial Chevrolet

171 Great Road
Acton, MA 01720

Contact Me
4.9
79 Reviews

Dealership Experience

1 yr

Industry Experience

12 yrs

Languages Spoken

English English

4.9

79 Reviews

Write a Review

79 Reviews of Michael Najdi

June 04, 2026

Dealership Rating
Employee Rating

Mike in service made me feel comfortable in the process. He was efficient and courteous. Waiting area was comfortable. I took a brief walk and before I knew it, I had received a text letting me know my v More

by lw29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bob Fahey

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Jun 04, 2026

Colonial Chevrolet responded

We’re delighted Michael made you feel at ease with efficient and courteous service and that our waiting area was welcoming. We’re glad the text notification kept you updated and that everything was handled professionally and promptly. Thank you for choosing us for your Chevrolet. John Woodland General Manager jwoodland@colonialchevrolet.com

June 04, 2026

Dealership Rating
Employee Rating

I didn’t realize until later that I arrived on the wrong day for my appointment. The service department men were very gracious and fit me in and even got me out in time for my doctors appointment. It was More

by kstanitski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Allen Boisvert, Robert Webb, Bob Fahey , Monica Carpenter

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Jun 04, 2026

Colonial Chevrolet responded

Thank you for letting us know about your mix-up and for your kind words. We’re glad our team could fit your Chevrolet Trax into the schedule and get you to your appointment on time. We appreciate your understanding and look forward to serving you again. John Woodland General Manager jwoodland@colonialchevrolet.com

June 01, 2026

Dealership Rating
Employee Rating

Good for warranty work and basic service but very expensive for repairs. Quote for repair was over 50% higher than a high quality local repair shop. More

by BillH
Service Price Transparency
Service Communication
Recommend Dealer
No
Print
Jun 02, 2026

Colonial Chevrolet responded

Bill sorry to hear you did not have a 5 star experience at our dealership. We strive for everyone to have a great experience here. Please contact me directly would love a chance to talk with you regarding this review. Bob Fahey Service Director 978-263-1000 bfahey@colonialchevrolet.com

May 31, 2026

Dealership Rating
Employee Rating

Quick turnaround Full explanation of the situation, causes and costs. And it works. Two more words More

by amangolds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
May 31, 2026

Colonial Chevrolet responded

It’s great to hear our team restored your Chevrolet Tahoe swiftly, provided clear repair details, and got you back on the road smoothly. Michael and our team appreciate your five-star feedback. John Woodland General Manager jwoodland@colonialchevrolet.com

May 31, 2026

Dealership Rating
Employee Rating

Always have a pleasant experience. Scheduling service is simple and timely. I usually meet my salesman Matt while I am waiting and he has been so helpful both during the buying process More

by drbones47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Kronk

Print
May 31, 2026

Colonial Chevrolet responded

Thank you for noting how simple and timely scheduling service for your Chevrolet has been. We’re glad our team has been so helpful during both your purchase and service visits, and we look forward to assisting you again. John Woodland General Manager jwoodland@colonialchevrolet.com

May 29, 2026

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Employee Rating

Traveling from out of state I had a major issue with my car. After contacting a number of dealerships I was referred to Colonial! They were terrific. Got the car into a mechanic with 10 minutes of getting More

by Buzz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Webb, Bob Fahey , Monica Carpenter

Print
May 29, 2026

Colonial Chevrolet responded

It’s wonderful to hear we got your Chevrolet Equinox into the bay so quickly and had you back on the road in just a few hours. Coordinating a fast diagnosis and parts delivery was key to keeping your trip on track. Thank you for the five-star rating and safe travels! John Woodland General Manager jwoodland@colonialchevrolet.com

May 29, 2026

Dealership Rating
Employee Rating

Hailey was very nice and accommodating. Made my purchase very smooth. The finance team did a great job getting me a good deal and rate. More

by JM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Allen Boisvert, Vin Bouchard, Hailey George, Joseph Baker

Print
May 29, 2026

Colonial Chevrolet responded

It’s great to hear Hailey was accommodating and made your purchase smooth. Our finance team is pleased they could find a rate that worked for you. Enjoy your Chevrolet Colorado and congratulations on your new ride! John Woodland General Manager jwoodland@colonialchevrolet.com

May 28, 2026

Dealership Rating
Employee Rating

I have always been treated very well by the entire staff. Everyone seems to work well together to take care of the customers. More

by Silverado777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Allen Boisvert, Robert Webb , Joe Pellegrini

Print
May 28, 2026

Colonial Chevrolet responded

It’s wonderful to hear our team worked together to ensure you felt well cared for. We’re happy your Chevrolet Silverado 1500 service went smoothly. We look forward to assisting you again. John Woodland General Manager jwoodland@colonialchevrolet.com

May 26, 2026

Dealership Rating
Employee Rating

Always pleasant with good services however still continues to be expensive, but this is the times. More

by provost.cody
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bob Fahey

Print
May 27, 2026

Colonial Chevrolet responded

Cody, thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! John Woodland General Manager jwoodland@colonialchevrolet.com

May 21, 2026

Dealership Rating
Employee Rating

Very helpful and knowledgeable And courteous. And translosent about the problem and cost and time More

by aaronlancor495
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bob Fahey

Print
May 21, 2026

Colonial Chevrolet responded

It’s great to hear our team provided helpful, courteous service and clear explanations about the issue, cost, and timing. Thank you for trusting us with your Chevrolet 1500. We look forward to assisting you again. John Woodland General Manager jwoodland@colonialchevrolet.com

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