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Michael Pinto
Michael Pinto at North End Subaru

Michael Pinto | Page 26

Sales Manager

North End Subaru

757 Chase Rd
Lunenburg, MA 01462

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4.9
253 Reviews

Dealership Experience

21 yrs, 3 mos

Industry Experience

21 yrs, 3 mos

Languages Spoken

English English

4.9

253 Reviews

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253 Reviews of Michael Pinto

March 05, 2021

Dealership Rating

Everyone we spoke with was very knowledgeable and respectful, the entire experience was smooth. We are so happy with our NEW Impreza Thank you so much!!! More

by khazel2266
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Liddle, Jason Cote , Rob Laflamme

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March 03, 2021

Dealership Rating
Employee Rating

This is my third car bought here.it has always been a great experience very friendly non pushy sales team.would Definitely recommend checking them out if you are in the market for a new car. More

by BUSA194
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Liddle, Justin Gordon , Rob Laflamme, Sean quirk was Actually the sales person that I was dealing with online it was great to work with

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March 03, 2021

Dealership Rating
Employee Rating

Everyone at North End Subaru is awesome. Easy to work with and very helpful with anything I have called on or had my cars serviced for. More

by SFAIOLA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Liddle, Greg Nuorimo , Josh Machado, JJ Oneal, Sean Quirk

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Mar 09, 2021

North End Subaru responded

Hello, Thank you so much for your kind words about us. I wanted to reach out and thank you personally for taking the time to tell us about your experience. I am also writing to you to ask if you knew you had selected a 1 star for the "overall" experience and then selected that you do not recommend us. The reason I am asking is because of the glowing comments and 5 starts on the rest of your review. If this wasn't intentional would it be possible to click the edit button and update those 2 sections? Once again thank you for taking time out of your day to let us know how we did! Sincerely, Jason Cote General Manager

Mar 10, 2021

North End Subaru responded

Thank you so much for letting me know that the 1-star was in error, that makes me feel better knowing you had a great experience. When you are reading/responding to this message there is an option to edit your original review, would it be possible for you to take a minute to edit the 1-star and not recommended part or your original review? That would really help with our rating and show the rest of the customers a true 5 star rating. I appreciate your response, and if you ever need anything please do not hesitate to reach out to me. Sincerely, Jason Cote General Manager

Mar 10, 2021

SFAIOLA responded

Yes, that was an error for the 1 star I was filling it out at work and was in a hurry since I was very busy that day. It should have been the 5 star rating and I would definitely recommend North End to everyone! Sorry for the mistake.

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