Michael Pisarik | Page 16

First time buyer I had a wonderful experience from start to finish. I am a first time buyer and Melanie was so helpful every step of the way. I absolutely love my new I had a wonderful experience from start to finish. I am a first time buyer and Melanie was so helpful every step of the way. I absolutely love my new vehicle and I will suggest this dealership location to everyone I know that is interested in purchasing a Ford. More

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HappyBirthdaytome We were looking for a new 2016 Ford Explorer in Platinum White to replace my 12 year old 2003 Ford Explorer Limited. My husband.wanted me to get one We were looking for a new 2016 Ford Explorer in Platinum White to replace my 12 year old 2003 Ford Explorer Limited. My husband.wanted me to get one with an 3.5L Eco Boost engine but this was not offered in the Limited version. We knew that it was offered in the Platinum version which was way more expensive, but there were none available at any Ford dealership at this time. Reuben Krause, our Sales Consultant, pointed out that the Explorer Sport offered this engine and was just a notch down from the Platinum version. There happened to be an Explorer Sport in Platinum White on the lot which had every thing we wanted plus more options than we dreamed of. It is a really sweet vehicle. What we liked about working with Reuben was that he was not pushy but assured us he would give us a great price on the new car. We asked about what we might get for a trade in on our 12 year old Explorer with Ceramic White finish and was in mint condition with low mileage. Reuben worked with the Sales Manager, Bobby Richardson, to get a great price for the trade in and on the new Explorer. .They were very interested in my old vehicle. We still were not ready to make a snap decision to buy the new car. We wanted to think about it over the weekend. Reuben said he would give us a call the following Monday to follow up on our decision. Reuben called back, but we asked for a little more money on the trade-in of my old vehicle. He talked it over with Bobby and they accepted our offer. We picked up our new Explorer that night with no hassles. Reuben spent time going over the options on the car and how to use them. It was a fabulous experience. We would definitely recommend working with the staff at Sam Pack Five Star Ford Dealership. Reuben is a great Sales Consultant to work with. More

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Reuben Krause; Second Time Buyer This was the second time that we bought a car this year from Sam Pack, specifically Reuben Krause. We are long time Carrollton residents and like de This was the second time that we bought a car this year from Sam Pack, specifically Reuben Krause. We are long time Carrollton residents and like dealing with our local Ford dealer. Thankfully, our local Sam Pack Ford dealership is an awesome place to do business. I especially like dealing with Reuben. I strongly recommend Sam Pack Ford Carrollton to anyone. More

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Fantastic, easy, did most on line and phone, breezed in and Rueben Krause and Bobby were fantastic. Used a referral from carpro, they were able to terminate the lease on my daughters 2014 focus and put us in a Rueben Krause and Bobby were fantastic. Used a referral from carpro, they were able to terminate the lease on my daughters 2014 focus and put us in a NEW lease on a 2015 escape SE for a great price with window tint, skylink and lease insurance plan for minor dings and stuff. This a great dealership and Rueben is first class all the way. Michael in finance was great also, no pressure, laid everything out. AXE 'EM JACKS!! More

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My new bronze fire Came to ford, for a service on my truck. Took the time to walk with Makena through the lot. We took a test drive, and next thing I know I'm trading my Came to ford, for a service on my truck. Took the time to walk with Makena through the lot. We took a test drive, and next thing I know I'm trading my truck for a new 2015F150. I leaving now and I want to say I got the truck because it's nice or maybe because the service was nice. Either way I'm leaving a happy customer thanks to Makenna More

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Smooth Process The salesperson, Stanford, did a great job. He made it quick and painless. Then we went to the finance person, Michael, and he was great too. They bot The salesperson, Stanford, did a great job. He made it quick and painless. Then we went to the finance person, Michael, and he was great too. They both made this a very easy process. More

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Great Service! Car buying has never really been a positive experience for us but Sam Pack Carrollton changed that. They were friendly, the service was great, and we Car buying has never really been a positive experience for us but Sam Pack Carrollton changed that. They were friendly, the service was great, and we were able to leave with our perfect vehicle. Reuben Krause and Mike Munden were great to work with and we will definitely recommend this dealership to our friends. More

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Great as always the best in the metroplex I have bought 4 cars for my family and 2 for my niece. In the last two weeks I have bought 2 for my son and I. I do not go any where else for vehicles I have bought 4 cars for my family and 2 for my niece. In the last two weeks I have bought 2 for my son and I. I do not go any where else for vehicles because 5 Star Ford take care of me and my needs. Melanie is like the best sales person I have ever met. I feel with her that she really care for me. She wasn't assisting another older couple Monday and I told them not to worry that they were in good hands. More

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Purchase of Ford Edge Titanium The whole process went nicely with no glitches. I was not intending to buy that day, but simply to investigate the Edge and left with a brand new bea The whole process went nicely with no glitches. I was not intending to buy that day, but simply to investigate the Edge and left with a brand new beautiful cherry red Titanium with 12 miles on it. Everyone was most helpful and graciouis, making this the best experience I have had in buying a car. Now that I have a few miles on the auto, I can say that they have kept their word in obtaining an after market item for me, and answered my questions about functionality quickly and accurately. I intend to use the availabale technical support for the electonics as the occasion arises. All in all this was a very good experience, and the fact that I have a great vehicle doesn't hurt either. More

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OUTSTANDING SERVICE AND CAR SALESMAN Salesman CJ displayed a wonderful and grateful attitude during the purchase of my car. The finance depart that assisted with my loan were just out sta Salesman CJ displayed a wonderful and grateful attitude during the purchase of my car. The finance depart that assisted with my loan were just out standing, especially going in with a past of not so good salesman/finance assistant. I felt like I just stepped out of heaven..CJ you displayed wonderful service which made me feel very special. Thank you and to the wonderful finance Manager that worked with me. More

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