Michael Pisarik | Page 17

Worth the drive from Arkansas Reuben was great to work with and he got me in touch with Jose as a contact for questions while he had a few days off which was nice because I had que Reuben was great to work with and he got me in touch with Jose as a contact for questions while he had a few days off which was nice because I had questions.. lol...Reuben was knowledgable about the vehicle which is how it should be. I went to one lot where the sales associate didn't know they were putting the 2.7 ecoboost in the F-150!! lol That dont make you feel comfortable. When I came to drive the truck everyone was friendly and well dressed. The buying process was slow after the test drive but they were extremely busy, which is a good thing! Pretty pleased with everything... The detail of the truck after the sale could have been better, I had to peel off several stickers from the wheels and bumpers and clean some marker spots off rims. More

Report | Print

My experience at Five Star Ford. I got Mike Mullen"s name from a referral and called him. We talked for about fifteen minutes and he gave me some numbers which I thought were pretty g I got Mike Mullen"s name from a referral and called him. We talked for about fifteen minutes and he gave me some numbers which I thought were pretty good. I then did some research and went to the dealership. He stuck with his numbers, didn't try to change anything and was true to his word. ( Really!) We got the deal done in less than an hour and were on our way home...in a new car! While we were waiting for make ready we were treated very nicely by Reuben Krause. He did a lot of running around for us and took good care of us. I hope your experience with Five Star Ford is as pleasant as mine was. Thanks guys and I hope to see you in the future for a new truck. More

Report | Print

Overall experience was great and Melaine, outstanding. Our saleswomen was great. I would visit this dealership again to deal with Melanie Lucero only!!!!! Sales Manager can work a deal for ya!!!! Financ Our saleswomen was great. I would visit this dealership again to deal with Melanie Lucero only!!!!! Sales Manager can work a deal for ya!!!! Finance Manager Michael Pisarik. Clay Young best service advisor Ford Dealers could have. More

Report | Print

Immediate Response To A New F150XLT As you are aware, customers make demands on the business that is outside our normal scope of work. It takes extraordinary efforts from extraordinary As you are aware, customers make demands on the business that is outside our normal scope of work. It takes extraordinary efforts from extraordinary people to meet those demands. You’re TEAM at SPFORD Carrollton which includes Chandler Center, Alexandra Benvenuto and Garrett Tidman [service] have made a difficult request on a new purchase a reality in an extremely short time frame. Please thank all and recognize their great efforts in customer satisfaction in a record timeline as we complete our second F150 at 5 Star Ford Carrollton. SPFORD at Carrollton beats all. Thanks More

Report | Print

Great Experience!! My husband and I both bought a car at Sam Pack's Five Star Ford last week and had a wonderful experience--it was even fun!! Our sales person, CHANDLE My husband and I both bought a car at Sam Pack's Five Star Ford last week and had a wonderful experience--it was even fun!! Our sales person, CHANDLER CENTER was a pleasure to work with. He listened to us, found us exactly what we wanted and never applied ANY pressure. He was generous with his time and always made us feel like he was glad to see/talk with us. He was patient, knowledgeable and personable. I would highly recommend him to anyone--and I will! The management, Justin McCarroll and Kirk Pack, was also superb. They were very friendly and also refrained from pressuring us in any way. They were very informative and gracious. Richard, the tech guru, was VERY helpful to me, a non-techy. He was patient and a wealth of information. It was an all-around great experience and we love our cars!!! More

Report | Print

Sam Pack's gave us the best car buying experience. The car buying experience is never usually a good experience; so much waiting and pressuring salespeople. However, our experience at Sam Pack's Five S The car buying experience is never usually a good experience; so much waiting and pressuring salespeople. However, our experience at Sam Pack's Five Star Ford was at the other end of the spectrum. My wife and I saw a used car we liked on cargurus.com that was at Sam Pack's Five Star Ford which is what brought us in. When we got there we went straight to the vehicle we were interested in. It was about an hour and a half from closing time on a Saturday night, so we really didn't think we'd be buying that evening, just looking. No one swooped in on us like has happened at other dealerships, so we went in where we were met by David Keen. David got the keys, and we test drove the car. He was very friendly, personable, and not pressuring at all. In fact, when we finished our test drive and said we like it, he jokingly asked another employee, "They like this car. Do you think it'd be okay to sell it?" David was great through the whole process. I can't speak highly enough about him. We needed financing so we got it in-house. The process was standard. We told them what monthly payment we wanted and they got as close as they could. They didn't do like I've seen some dealerships do and change the price but keep the monthly payment on target by lengthening the loan terms or other shady tactics. Everything we agreed upon up front (vehicle price, trade-in offer, etc.) was exactly what was on the contract when we got to the finance guy in the back, Michael. He was great too. He was friendly and quick as well. When we were through in financing and went back up front, the car we bought was mostly ready. I say mostly ready because it wasn't washed and still had sticker residue on the windshield. Since it was so late on a Saturday, the wash was closed, but David told us to return when we could and they would run it through the wash and get it completely clean for us. He did make sure it had a full tank of gas, though. David even helped us move some cargo we had from our trade to our new car. When it was all said and done, it was about 30 minutes past closing. If David was at all ready to go it didn't show. He was very patient and helpful. Obviously, we were very pleased with our transaction at Sam Pack's. As long as they continue to treat people the way we were treated, we will be returning customers. More

Report | Print

A VERY HAPPY CUSTOMER FOR LIFE! I'm very glad my husband encouraged me to shop again at Sam Pack's Five Star Ford-Carrollton. It was a wonderful experience from the moment I called I'm very glad my husband encouraged me to shop again at Sam Pack's Five Star Ford-Carrollton. It was a wonderful experience from the moment I called Dennis White. Melanie Lucero followed up with me and worked very hard until she found the vehicle for me. I am a happy customer! I was treated with courtesy, respect and professionalism. Dennis White's team is awesome! More

Report | Print

My New Car/Gabbi P I have had a great experience purchasing my new car because of Melanie Lucero. She is a Godsend! I had no idea what I was doing but Melanie walk me th I have had a great experience purchasing my new car because of Melanie Lucero. She is a Godsend! I had no idea what I was doing but Melanie walk me through everything that needed to be done. She is a great salesperson and a great person. I am sending all my friends who want to have a great experience when buying a car to Melanie Lucero and Michael Pisarik! More

Report | Print

David Keen was the Best I had purchased a truck from David a couple of years ago, he was a fantastic. I found a truck on line, so I went to see David. He found the truck and I had purchased a truck from David a couple of years ago, he was a fantastic. I found a truck on line, so I went to see David. He found the truck and went for a ride, decided I want to purchase. He made all the arrangements and I was on my way in a very short time. He did a follow up call the next day to make sure I was still happy with the purchase. David will find or do whatever is necessary to find the vehicle you want. Michael in finance was also great. He had me in and out in 10 minutes, the quickest time in a finance office ever. More

Report | Print

Best Dealership Ever David Keen is the best vehicle salesman ever. I have just purchased my second truck from him. He helps me with picking out the right vehicle for me, David Keen is the best vehicle salesman ever. I have just purchased my second truck from him. He helps me with picking out the right vehicle for me, not him, in a way that is low-pressure and truly helpful. I was in a time crunch and he got me through finance, with the help of Michael, in record time -- less that 15 minutes. Unheard of. By the way, Clay is the best service person I've ever worked with and will not hesitate to bring my new F150 Raptor to him for maintenance and repairs. More

Report | Print