Michael Rammah

Unnecessarily replaced rotors at 28k miles when I only ok'ed replacing the break pads. Then tried to gaslight me into believing this standard and essential. Double charged me by ignoring the fact that the ok'ed replacing the break pads. Then tried to gaslight me into believing this standard and essential. Double charged me by ignoring the fact that the break work was a effectively included in a bearings replacement done under warranty. More

by MB Verified Customer Verified Customer

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Albrecht Subaru of Wakefield provided outstanding customer service. Friendly staff, honest communication, and a smooth, stress-free experience from start to finish. customer service. Friendly staff, honest communication, and a smooth, stress-free experience from start to finish. More

by h.abdelilah Verified Customer Verified Customer

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the waiting area could use an update. Other than that, the service experience was excellence. Other than that, the service experience was excellence. More

by johnwmonks Verified Customer Verified Customer

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The service was slightly slow. According to the service center it took approximately 1 hour more than quoted. According to the service center it took approximately 1 hour more than quoted. More

by klpspez Verified Customer Verified Customer

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Always excellent service! Work recommended for my car always explained clearly before I give the OK. Staff always friendly and helpful. Work recommended for my car always explained clearly before I give the OK. Staff always friendly and helpful. More

by FOLEYJ57 Verified Customer Verified Customer

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Very pleased with service. Michael was a pleasure to deal with and was able to effectively resolve the issue I was having with my Subaru Forester. Michael was a pleasure to deal with and was able to effectively resolve the issue I was having with my Subaru Forester. More

by CC003876 Verified Customer Verified Customer

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Auto always drives away from dealership feeling 100% better than arrival. Thank you for great service better than arrival. Thank you for great service More

by GCHASE-NEGRONI Verified Customer Verified Customer

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Kind, professional person. It’s silly to have a minimum of 15 words! Surveys are annoying! It’s silly to have a minimum of 15 words! Surveys are annoying! More

by csazo Verified Customer Verified Customer

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Michael was so helpful in keeping me updated on car, and getting me a loaner while the work was being done. getting me a loaner while the work was being done. More

by joeann1 Verified Customer Verified Customer

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I met with Michael Rammah when bringing my car in for service this last visit. He was professional, polite and went out of his to answer my questions while my car was in for service for a couple of day service this last visit. He was professional, polite and went out of his to answer my questions while my car was in for service for a couple of days - he was fantastic. When my car was ready later I finished up working with Dave Patti who is also superior. Dave continues to goes above and beyond to answer questions, and make the customer is satisfied with the work and the service. Thank you ! More

by ELLEN.MCDONNELL Verified Customer Verified Customer

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