Michael Richardson

I bought a new gmc denali 1500, within the first 12 months I had serious issues with the truck. 1) The tail gate kept opening by itself. 2) the truck blew a turbo within the first year. The service months I had serious issues with the truck. 1) The tail gate kept opening by itself. 2) the truck blew a turbo within the first year. The service department is horrible at this dealership, it took 3 weeks to get my truck back. The check engine light kept coming on after the repair and i had to return the truck to the lousy service department 3 times regarding this repair that was not done correctly. 7 months later the truck blew anothr turbo. The dealership had my truck for 16 days and they kept telling me that they did not know what was wrong with my truck even though I told them it was the turbo. This truck has been out of service a total of 61 days in the first 24 months. Neither the dealership or GM is willing to help me out and trade me out of this lemon. The service manager Mike Richardson should be fired, he has zero customer service skills and has refused to return my call from day 1. Jason Pike the general manager promised to give support then ghosted me. in my opinion the doors should be closed on this dealership. More

Report | Print

I am very pleased with the service department. The employees are very friendly and professional. The employees are very friendly and professional. More

Report | Print

Great 15 times Great, great great great great great great great very good. Always been good. Great, great great great great great. great great very good. Always been good. Great, great great great great great. More

by Thomas Prioleau Jr Verified Customer Verified Customer

Report | Print

Excellent service, well spoken , answer my questions, it wasn’t that long for an oil change wasn’t that long for an oil change More

by Pware69 Verified Customer Verified Customer

Report | Print

Service was great and the price was right. I would highly recommend this dealer to my friends I would highly recommend this dealer to my friends More

by noemail_3820811 Verified Customer Verified Customer

Report | Print

The personal is a professional I highly recommend I'll take my truck any time in there and I'll always have a good service take my truck any time in there and I'll always have a good service More

by luis33alvarez3 Verified Customer Verified Customer

Report | Print

Everyone who works there is always helpful and I know I can trust them with my vehicles. can trust them with my vehicles. More

by Kylep96 Verified Customer Verified Customer

Report | Print

Latanya is amazing! She's is attentive to my needs each and every time! Very grateful! She's is attentive to my needs each and every time! Very grateful! More

by noemail_2863990 Verified Customer Verified Customer

Report | Print

I've been going to my GMC dealership for years and it's always a great experience. Victoria was very courteous and solved my issue in a timely manner. always a great experience. Victoria was very courteous and solved my issue in a timely manner. More

by PHILDEVONISH Verified Customer Verified Customer

Report | Print

Orange Brick is the place to go for anything. They you with respect and also treat your car the same. So I would say to you guys come on down to Orange Brick and get your car you deserve. They you with respect and also treat your car the same. So I would say to you guys come on down to Orange Brick and get your car you deserve. More

by Smith E. Verified Customer Verified Customer

Report | Print