Michael Stepp | Page 26

Quick, easy, and detailed My wife and I purchased a van from Mission Viejo Acura this week and we already knew what we really wanted. They were quick to help us through the pro My wife and I purchased a van from Mission Viejo Acura this week and we already knew what we really wanted. They were quick to help us through the process of purchasing with a trade-in. More

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Wonderful car buying experience! Alex and a Michael were extremely helpful with my car purchase. They gave me the best price in town and were very efficient getting in and out of th Alex and a Michael were extremely helpful with my car purchase. They gave me the best price in town and were very efficient getting in and out of the dealership with my new car. More

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Great experience! The best car buying experience I have ever had. I wasn't even sure I would qualify. Joey took me through from start to finish, and the guys at Missio The best car buying experience I have ever had. I wasn't even sure I would qualify. Joey took me through from start to finish, and the guys at Mission Viejo Acura got me into a vehicle! The owner, John Patterson, even took time out to come over and visit with me. They really care! More

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Best car buying experience ever We came to MV Acura after finding a used RDX online that we were interested in. Michael greeted us as soon as we walked through the door and helped us We came to MV Acura after finding a used RDX online that we were interested in. Michael greeted us as soon as we walked through the door and helped us for the entire transaction. He gave us a thorough walkthrough of the car, led us through a test drive pointing out the various features, and seas no pressure throughout the transaction. He answered all of our questions thoroughly. We also worked with Safue in finance, who was super patient and helpful. During this part of the process, the building was rocked by a massive earthquake, and he was quick to ensure our family took cover and was safe. I would highly recommend this dealership, Michael and Safue for a no pressure, quick and efficient car buying experience! More

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Great experience with an A+ team I was referred to MV Acura by a close friend so I had high expectations coming in. Safe to say the expectations were easily met. Alex was easy to I was referred to MV Acura by a close friend so I had high expectations coming in. Safe to say the expectations were easily met. Alex was easy to deal with and responsive for the most part, not to mention he gave me a killer deal on my MDX lease. Steve and Michael were also instrumental and made the experience one of the best I've had. The vehicle and paperwork were brought to my home so everything was hassle free. I value my time and they showed respect for that too. All greatly appreciated. I would use them again and would definitely recommend them to anyone looking for a great experience as well. More

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Great service! Michael was patient and very helpful! So excited to enjoy this new car! This is our first Acura and we couldn’t be more thrilled with our experience a Michael was patient and very helpful! So excited to enjoy this new car! This is our first Acura and we couldn’t be more thrilled with our experience at this dealership. More

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Great buying experience Recently purchased another RDX from this dealer for their great pricing and customer service. Michael was knowledgeable of the products and was very Recently purchased another RDX from this dealer for their great pricing and customer service. Michael was knowledgeable of the products and was very accommodating through the purchasing process. I had the same experience with previous purchase with Alex Chung. More

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Exceptional Service Michael provided excellent customer service and was able to answer all my questions and concerns. One of the best car buying experiences by far. Extre Michael provided excellent customer service and was able to answer all my questions and concerns. One of the best car buying experiences by far. Extremely satisfied. More

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Buying a car made easy We had a very pleasant experience in purchasing our new MDX. After trying another Acura dealership nearby and being frustrated with the attitude and We had a very pleasant experience in purchasing our new MDX. After trying another Acura dealership nearby and being frustrated with the attitude and treatment there, it was immensely refreshing to deal with Michael. Not only were the staff more friendly, but the actual facilities seem a step above. I would definitely recommend others to this location. More

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Leasing experience We are very impressed with Mission Viejo Acura. Michael Stepp worked with us and proved to be knowledgeable, professional, personable, respectful, en We are very impressed with Mission Viejo Acura. Michael Stepp worked with us and proved to be knowledgeable, professional, personable, respectful, engaged and courteous. He did not pressure us in any way. He answered every question and never rushed the process. Troy Kerth, the General Manager, was welcoming and approachable. It was obvious that he not only respected us but respected his employees as well. Safue Alailma, the Finance Manager, explained every aspect of our lease agreement. He, too, answered every question and made sure we understood each document we signed. All these employees with whom we dealt exemplified the very best. Our experience was exactly what CarPro USA promised. More

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