231 Reviews
Write a Review231 Reviews of Michael Valera
January 17, 2024
Service is horrible they don’t care if you bought a car and spend 5k or 100k they will treat you just as bad nothing gets done your vehicle will be your problem alone the warranty’s you purchase laugh out and spend 5k or 100k they will treat you just as bad nothing gets done your vehicle will be your problem alone the warranty’s you purchase laugh out loud if you think they will help at all More
Other Employees Tagged: Christopher Lopez, Garfield Simpson, Alain Ruiz, Tevin Carter, Yitzhakc Ramirez, Christopher Watson, FERNANDO DAVILA, Sheila Ocasio
December 13, 2023
Once arrived everyone was kind and courtest. Waiting time was good and kept you updated on the service provided. Waiting time was good and kept you updated on the service provided. More
Other Employees Tagged: Christopher Lopez, Tevin Carter, Yitzhakc Ramirez, Christopher Watson, FERNANDO DAVILA, Sheila Ocasio
November 11, 2023
Consistency! Every visit my experience is exceptional as I'm always given friendly and professional service! Every visit my experience is exceptional as I'm always given friendly and professional service! More
Other Employees Tagged: Danilo Urena, Christopher Lopez, Christopher Watson, FERNANDO DAVILA
October 19, 2023
The service was fast, the rep was very polite and explained everything to me. My car was clean which is a big plus!!! I love it! explained everything to me. My car was clean which is a big plus!!! I love it! More
Other Employees Tagged: Christopher Lopez, Tevin Carter, Yitzhakc Ramirez, Christopher Watson, FERNANDO DAVILA, Sheila Ocasio
October 14, 2023
My car was dropped off for the appointment and no one called me to let me know my car was ready. Thankfully I have the Kia app and I saw my car was just sitting outside in the parking lot. That’s when I called me to let me know my car was ready. Thankfully I have the Kia app and I saw my car was just sitting outside in the parking lot. That’s when I called hours later and that’s when they told me to pick up my car. I don’t understand why no one could’ve called me to let me know. Wasted my whole day because my car was just sitting at the dealer. Also, I spoke to two different girls over the phone and the first was was very rude and kept me on hold. The second one came on the line and was also very rude. More
Other Employees Tagged: Christopher Lopez, Tevin Carter, Yitzhakc Ramirez, Christopher Watson, FERNANDO DAVILA, Sheila Ocasio
October 10, 2023
Great customer service support, very polite and professional staff. Waiting areas not bad and they wash your vehicle before returning back to you. professional staff. Waiting areas not bad and they wash your vehicle before returning back to you. More
Other Employees Tagged: Christopher Lopez, Tevin Carter, Yitzhakc Ramirez, Christopher Watson, FERNANDO DAVILA, Sheila Ocasio
October 08, 2023
Employees there at the service counter. It was very nice. Very nice gentleman that helped me but my car there was great. Give me details about the car. I appreciate them. I think them don’t It was very nice. Very nice gentleman that helped me but my car there was great. Give me details about the car. I appreciate them. I think them don’t remember the gentleman talking he was great. More
Other Employees Tagged: Christopher Lopez, Tevin Carter, Yitzhakc Ramirez, Christopher Watson, FERNANDO DAVILA, Sheila Ocasio , Don’t I remember that gentleman that was helping me also, it was two of them. Very nice people very nice conversation.
October 06, 2023
I will be getting my 5th car from this dealership. The great thing besides my sales guy carlton who has always taken great care of me and my friends is the excellent service department Fernando t The great thing besides my sales guy carlton who has always taken great care of me and my friends is the excellent service department Fernando the service manager and Mike my service guy have gone out of their way for the past 12 years to make sure everything is done right and that I was satisfied Recommend this dealership five stars More
Other Employees Tagged: FERNANDO DAVILA