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Michael Weesner
Michael Weesner | Page 15
Service Advisor
Shottenkirk Honda of Huntsville
6591 Hwy 72 W
Huntsville, AL 35806
284 Reviews
284 Reviews
Write a Review284 Reviews of Michael Weesner
June 03, 2024
The wait was decent. There was plenty of hot coffee, water & snacks while we waited. The advisor was patient, informative & understanding. The service was excellent. There was plenty of hot coffee, water & snacks while we waited. The advisor was patient, informative & understanding. The service was excellent. More
by LECHELLELANE
Verified Customer
June 02, 2024
I am pleased with the actual mechanical service, I got an oil change and tire rotation. This service was in and out within an hour, great. However with this being my first time for service at this dealership oil change and tire rotation. This service was in and out within an hour, great. However with this being my first time for service at this dealership I was not aware of what I needed to do to initiate my interactions with the dealership. I pulled up outside the service drive, not knowing I needed to drive into the service lane. I sat for a while until I called the dealership and asked what I should be doing. Once instructed to drive into the service lane my service started and it was fine. I did ask for the car wash offer as I had an email coupon, I mentioned it in my reservation and to the service advisor. I go to collect my car and it was still dirty having not been washed. A simple thing to miss, but also annoying it was missed because of how simple it was to remember. I put a note in the reservation and told the advisor when I dropped it off. More
by THEFLIN41
June 02, 2024
Scott did a really great job letting me know what was going on and dealing with my insurance. going on and dealing with my insurance. More
by BELLCREIGH
Other Employees Tagged: Scott Rockett, JR Reynolds, Justin Gibbs, Sami Boustani
June 01, 2024
Michael always takes care of our service needs when we need help! He helps to make the whole service process go smoothly and communicates the progress as needed until the job is done. I always ask for him need help! He helps to make the whole service process go smoothly and communicates the progress as needed until the job is done. I always ask for him when we arrive. You can trust Michael to take care of you. More
by jhghsv
May 31, 2024
I had a great experience with the friendly staff and nice facilities. Thanks Again! If the oil changes could be a lil quicker that would be nice. facilities. Thanks Again! If the oil changes could be a lil quicker that would be nice. More
by GOODMANELIAH
Other Employees Tagged: Scott Rockett, JR Reynolds, Justin Gibbs, Sami Boustani
May 30, 2024
The people are great, the shop is very clean, service was performed at the appointment time. Car was delivered back washed. performed at the appointment time. Car was delivered back washed. More
by AMBROSE_BARRY
Other Employees Tagged: Justin Gibbs
May 29, 2024
I had my car serviced including a tire rotation. I was driving down the highway and it felt like my right rear tire was about to fall off. I had to pull off the highway and call AAA. The service rep I was driving down the highway and it felt like my right rear tire was about to fall off. I had to pull off the highway and call AAA. The service representative told me to inform you the lug nuts on my right rear tire had not been tightened properly. This could have ended disastrously and my faith in working with you for future repairs is zero. Please implement safety measures so this does not happen to someone else. More
by jennifervet
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