Great service.
, Easy to make an appointment, and just overall nice people And a clean waiting room
, Easy to make an appointment, and just overall nice people And a clean waiting room
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by MERRYGAIL11
Verified Customer
Verified Customer
Service Price Transparency
Nov 04, 2024 -
Shottenkirk Honda of Huntsville responded
Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Honda of Huntsville!
Easy check in for service and arrangements for
transportation to/from home. Professional service across the board.
transportation to/from home. Professional service across the board.
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by LEEWOOD8
Verified Customer
Verified Customer
Service Price Transparency
Nov 04, 2024 -
Shottenkirk Honda of Huntsville responded
Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!
Always courteous, clear explanations and friendly.
The waiting room is nice and clean. Let me charge my cell phone with their charger.
The waiting room is nice and clean. Let me charge my cell phone with their charger.
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by CFPLANTER
Verified Customer
Verified Customer
Service Price Transparency
Nov 04, 2024 -
Shottenkirk Honda of Huntsville responded
Hi, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Honda of Huntsville!
Service was good as usual and the staff was extremely
professional and courteous as always
professional and courteous as always
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by AMIESANTOS84
Verified Customer
Verified Customer
Service Price Transparency
Oct 30, 2024 -
Shottenkirk Honda of Huntsville responded
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Shottenkirk Honda of Huntsville. We look forward to having you as one of our valued customers for many more years to come!
When I asked how long it would take to complete the
service, I was told a little over an hour. 62 minutes later they were done! Thanks!
service, I was told a little over an hour. 62 minutes later they were done! Thanks!
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by BIGLEE60
Verified Customer
Verified Customer
Service Price Transparency
Oct 24, 2024 -
Shottenkirk Honda of Huntsville responded
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!
He was very quick to respond to my needs.
Very knowledgeable about what my vehicle needed. Super friendly
Very knowledgeable about what my vehicle needed. Super friendly
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by DBINNER
Verified Customer
Verified Customer
Service Price Transparency
Oct 24, 2024 -
Shottenkirk Honda of Huntsville responded
Thanks for sharing about your experience with Shottenkirk Honda of Huntsville. We appreciate your business and hope to see you again soon!
The absolute best Honda techs in the state of Alabama!
They are truly God's gift to all Hondas and their owners!
They are truly God's gift to all Hondas and their owners!
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by 2013DMB6641
Verified Customer
Verified Customer
Service Price Transparency
Oct 19, 2024 -
Shottenkirk Honda of Huntsville responded
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Shottenkirk Honda of Huntsville!
I was treated with care and respect.
All of my questions were answered. Everyone was very friendly. The facility was immaculately clean. The wait was short. I am one hundred percent sati
All of my questions were answered. Everyone was very friendly. The facility was immaculately clean. The wait was short. I am one hundred percent satisfied.
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by KIZZYK64
Verified Customer
Verified Customer
Service Price Transparency
Oct 18, 2024 -
Shottenkirk Honda of Huntsville responded
Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Honda of Huntsville!
1) Asked for service in preparation for an extended trip.
Upon completion, was told that everything looks good. After checking out and looking at invoice, it said that wipers need to be replaced, and inside
Upon completion, was told that everything looks good. After checking out and looking at invoice, it said that wipers need to be replaced, and inside air filter needs to be replaced. Both could have been done, but were not.
2) Dashboard display was not as it was when car was turned in. Had to get a service tech to reset display. This has happened several times in the past.
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by JOHN_700
Verified Customer
Verified Customer
Service Price Transparency
Oct 18, 2024 -
Shottenkirk Honda of Huntsville responded
JOHN, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 256-784-1132 and ask for one of our managers.
Excellent waiting room, pleasant atmosphere, very good
treatment with the advisor, satisfied with the services, Thank you
treatment with the advisor, satisfied with the services, Thank you
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by LGOTERA50
Verified Customer
Verified Customer
Service Price Transparency
Oct 17, 2024 -
Shottenkirk Honda of Huntsville responded
Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Honda of Huntsville!