Michael Welch | Page 39

Everyone at Shottenkirk Honda was helpful and nice. They answered any and all questions we had about anything. Michael the Sales person was very knowledge and efficient. He made us feel comfortable through answered any and all questions we had about anything. Michael the Sales person was very knowledge and efficient. He made us feel comfortable through the whole sales process. Y'all gave us a very good deal and we are enjoying our new CRV everyday. More

by tsmithcalhoun1 Verified Customer Verified Customer

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John was a pleasure to work with. He made sure the work was completed to my satisfaction & actually got it finished a little earlier than expected. Very professional, courteous & easy to work with. was completed to my satisfaction & actually got it finished a little earlier than expected. Very professional, courteous & easy to work with. More

by jimfreeman Verified Customer Verified Customer

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Only reason for 4 stars instead of 5 is that the sales "process" was way too time consuming. I had already selected the vehicle and almost finalized the deal by email before arriving. It took what seeme "process" was way too time consuming. I had already selected the vehicle and almost finalized the deal by email before arriving. It took what seemed like an extraordinary amount of time to get from completing the agreement to getting to the finance dept. to complete the paperwork. At least 2 hours of down time waiting and this was a cash deal so there was no waiting for credit checks, financing, etc. Otherwise, no complaints. Everyone was very polite, professional & easy to work with. The "process" just needs to be seriously reviewed & streamlined. Would definitely recommend to friends & family. More

by jimfreeman Verified Customer Verified Customer

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It was a very good experience things went along quick and organized we test drive three vehicles a civic and accord and a crv all 2020 organized we test drive three vehicles a civic and accord and a crv all 2020 More

by AZWUP50 Verified Customer Verified Customer

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Each person I dealt with were wonderful. Michael Welch was phenomenal. He took a lot of time to talk with me and made sure I understood what I was signing up for. After the sale, he cleaned out my old was phenomenal. He took a lot of time to talk with me and made sure I understood what I was signing up for. After the sale, he cleaned out my old car for me and then sat in the car with me to show me how to operate the everything. He even set up my phone for me! I will definitely bring my car in for service. More

by PAULSWOW Verified Customer Verified Customer

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They were ready for when we arrived and it was a no hassle experience! Mike our sales rep was very nice and knowledgeable. We didn’t feel rushed and pressured to buy. hassle experience! Mike our sales rep was very nice and knowledgeable. We didn’t feel rushed and pressured to buy. More

by Treyson.lawrence Verified Customer Verified Customer

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This is a great dealership! They take there time with you and definitely don’t harass you about your vehicle decision like the place next door. The sales men (Micheal) and manager (Nick) took there time & ex and definitely don’t harass you about your vehicle decision like the place next door. The sales men (Micheal) and manager (Nick) took there time & explained everything to me. I’m extremely happy with my purchase: thank y’all for everything! More

by Hannah Grant Verified Customer Verified Customer

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Michael made my purchase experience fast, easy, and overall Great! He answered all of my questions & concerns during and after the sale was final. I am pleased with the purchase and the customer servic overall Great! He answered all of my questions & concerns during and after the sale was final. I am pleased with the purchase and the customer service that I received, and I will return for future purchases. Thank You....Jeff R More

by Jar022099 Verified Customer Verified Customer

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Wonderful, experience at Shottenkirk. Michael, our Sales rep was so personable, knowledgeable, and easy to work with. Would recommend him! Our only negative was the push to buy the service package. There rep was so personable, knowledgeable, and easy to work with. Would recommend him! Our only negative was the push to buy the service package. There should be a better way to present an extended warranty with taking over an hour to present it and then negotiate a price. Maybe a brochure that explains the product easily and gives you time to ponder the value and then follow up with a phone call. But, the hard sell always makes me say “no”. Even if it would be a great thing to buy! I’d be happy to be part of a focus group to brainstorm a better way to sell it. All in all, we love the car and had a good experience. More

by DIANAMURTHA Verified Customer Verified Customer

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Shattenkirk Honda has the best used vehicles on the lot! They were easy to work with! Awesome sales persons! I highly recommend them if you're looking for a good vehicle! And there service is the best! All They were easy to work with! Awesome sales persons! I highly recommend them if you're looking for a good vehicle! And there service is the best! All I can say don't miss out on the best used inventory! Thanks again You Guys! More

by Stacey.thompson513 Verified Customer Verified Customer

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