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Michael Yager
Michael Yager at Gordie Boucher Ford of Kenosha

Michael Yager | Page 17

Service Advisor

Gordie Boucher Ford of Kenosha

7820 120th Ave
Kenosha, WI 53142

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4.7
357 Reviews
4.7

357 Reviews

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357 Reviews of Michael Yager

April 19, 2023

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Employee Rating

As a single mom of two boys, we had just came in from Midway Airport from a week vacation in LA. We didn't get home to nearly 0100. The same morning, at 0730 Boucher service department came to pick up my More

by PASCUAL1112
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Danny Rivera, Mike was initial man to set up appointment and provide me pricing. Mr. Rivera was on time with pickup at my home and by 5p the gentle who dropped off (did not catch his name) as was too distracted by his charismatic charm!

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Apr 19, 2023

Gordie Boucher Ford of Kenosha responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Gordie Boucher Ford of Kenosha, we look forward to having you as a valued customer for many years to come!

April 03, 2023

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Employee Rating

Always the right balance of friendly and professional service. I recommend them highly and will be back again. More

by Nemosmomma
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tristen Cairo, Sal Pappalardo

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Apr 04, 2023

Gordie Boucher Ford of Kenosha responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gordie Boucher Ford of Kenosha.

March 10, 2023

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Employee Rating

Always great service! ! See the same people and they recognize me as well. Jessica, Bradford keep it up.. Lauren in Shop is always helpful.. Thank you Daniel More

by danielbigdaddy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bradford Titone , Jessica Service. Lauren in Repair Shop

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Mar 11, 2023

Gordie Boucher Ford of Kenosha responded

Thanks, Daniel, for sharing about your experience with Gordie Boucher Ford of Kenosha. We appreciate your business and hope to see you again soon!

March 08, 2023

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Employee Rating

Great service team ! Happy with the service . Love the online video to see my truck. More

by DARATOPS1964
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Haley Van Buren

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Mar 08, 2023

Gordie Boucher Ford of Kenosha responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gordie Boucher Ford of Kenosha!

March 04, 2023

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Employee Rating

Number#1 Place to come & visit, trust and do business. Five Star for hospitality and professional service. Real people and fast transaction. More

by FREDY CRUZ-MARTINEZ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Baxter, Belal Barakat, Bradford Titone, Paul Kaiser, Terry Teasley, Gavin Garay, Sal Pappalardo , John Milton, Danny Rivera, Jessica Beesley, Justin M. Fullmer, Joseph Leonard

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Mar 05, 2023

Gordie Boucher Ford of Kenosha responded

Thanks for sharing your thoughts about your experience with Gordie Boucher Ford of Kenosha. Congratulations on your new vehicle! We appreciate your business and hope to see you again soon!

February 15, 2023

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Employee Rating

Mike in service handled my check in and recall in a very timely manner as always More

by Ed T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 16, 2023

Gordie Boucher Ford of Kenosha responded

Thank you for your business and this review, Ed. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 31, 2023

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Employee Rating

They were unable to fix the problem because they couldn’t find the problem. My heat isn’t working properly More

by Lisaann20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Feb 04, 2023

Gordie Boucher Ford of Kenosha responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to me so that we can speak directly, Lisaann, we'd love to address your concerns in detail. Belal Barakat, Service Manager 262-697-0700

January 20, 2023

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Employee Rating

I made a mistake and scheduled a February appointment. The got the job done anyways. More

by bekemp81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 22, 2023

Gordie Boucher Ford of Kenosha responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 09, 2023

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Employee Rating

Very good visit. Everyone was pleasant and professional. Car was ready on time. Good coffee machine. More

by CANFIELDT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 10, 2023

Gordie Boucher Ford of Kenosha responded

Thank you for choosing Gordie Boucher Ford of Kenosha. Your feedback and rating mean a lot to us. We're glad Michael was able to help, and we hope to see you again!

January 07, 2023

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Employee Rating

I came in for and oil change and tire rotation, and my car was taken back right away. I was in and out in a timely manner. My service advisor was very helpful. More

by CMWILL82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bradford Titone , Danny Rivera

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Jan 08, 2023

Gordie Boucher Ford of Kenosha responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gordie Boucher Ford of Kenosha.

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