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Michael Zheng
Refer Me
29 Reviews
Dealership Experience
7 yrs, 10 mos
Industry Experience
22 yrs, 11 mos
Cantonese29 Reviews
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29 Reviews of Michael Zheng
April 30, 2023
Ken Chang was very responsive and helpful in reviewing options have to rate the dealership and him a 10. options have to rate the dealership and him a 10. More
by Price
Other Employees Tagged: Kenneth Chang
Helpful 
April 07, 2023
Staffs are very friendly, helpful and knowledgeable. They help me bought the perfect car that fits me. I wound recommend Rockville Audi to anyone. They help me bought the perfect car that fits me. I wound recommend Rockville Audi to anyone. More
by Vtm20us
Other Employees Tagged: Kenneth Chang
April 05, 2023
Love my new Q5, it’s my 2nd one and both were purchased at Audi Rockville! Chris in sales was AWESOME! I’ll get my next one from them too! at Audi Rockville! Chris in sales was AWESOME! I’ll get my next one from them too! More
by Whtflwr13
Other Employees Tagged: Max Aaron, Bryan Webster, Chris Kutrumbis, Joseph McDaniel
January 27, 2023
Exceptional sales team, willing and creative finance department, all supported by one of the best GM’s in the business. Couldn’t be happier! department, all supported by one of the best GM’s in the business. Couldn’t be happier! More
by Boristheanimal
Other Employees Tagged: Joe Nowlin, Kenneth Chang, Neil Xing , Larry Servin
April 12, 2022
I have been a faithful Audi customer for many years. This year buying a car from Jean Marc was by far my best experience. In spite of the low inventory and pandemic issues he was able to locate the ca This year buying a car from Jean Marc was by far my best experience. In spite of the low inventory and pandemic issues he was able to locate the car I wanted and with a quick delivery date. Never pushy but always working tirelessly to get me into a new Audi. More
by Cindy.cindylou26
Other Employees Tagged: Bryan Webster, Ed Salguero, Jean-Marc Perez Cohen , Jessica Boac
October 28, 2021
I provided my credit card info for a $2,500 deposit to hold a vehicle for 72 hours. Next day, the sales rep calls and says the manager doesn't think I'm going to buy the car and didn't run my card. Instea hold a vehicle for 72 hours. Next day, the sales rep calls and says the manager doesn't think I'm going to buy the car and didn't run my card. Instead they preferred I buy it that day. What happened to holding it for 72 hours? I find out that Michael Zheng was the one that refused to run the card. Just bad business ethics when buying a 6 figure car. They sold it to someone else a day later. Go somewhere else if you're looking for honest dealings. More
by PDK
April 10, 2021
I was at Audi of Rockville looking at a Cadillac SRX today 4/10/2021. I brought to their attention that the tires do not match but also the rear tires in regulation with state inspection requirements a today 4/10/2021. I brought to their attention that the tires do not match but also the rear tires in regulation with state inspection requirements as far as tread life. But if they replaced the rear tires I would buy the car. The General Sales Manager refused and said it passed inspection. It seems the General Manager Mike Zheng as well as Joe Nowlin the sales rep are willing to sell a car with bald rear tires with no tread life left. Very questionable dealership. It's one thing if you don't know, it another thing when it's brought to your attention and you take no action. So I decided to take pictures of the tires and send them to the State. Whoever passed this car during the State Inspection should be fired immediately. Even if these tires could pass MD State Inspection Audi Leadership should reject this practice from a moral, safety, quality, and customer service perspective. Why would any reputable dealership want to sell a car in this condition? I would not buy a car used car from Audi of Rockville and if I can't trust them to buy a used car, then they don't deserve my business for a new car. Stay away from Audi of Rockville there are other dealerships that take their responsibility to sell quality and safe cars to their consumer seriously. More
by aakendrick
Other Employees Tagged: Joe Nowlin
March 23, 2021
Service team including Joseph McDaniel did a great job and diagnosed my car. Service manager Max Aaron pushed my issue to Audi America for review. Kenneth Chang found me a great deal on a new car to trade and diagnosed my car. Service manager Max Aaron pushed my issue to Audi America for review. Kenneth Chang found me a great deal on a new car to trade into. Sales manager Mike Zheng topped other dealership offers to ensure I was satisfied. General manager Larry Sevrin has an extraordinary group of people working at making the customer 100% satisfied. Thank you all for everything! Best dealership ever. More
by rammyalam
Other Employees Tagged: Max Aaron, Kenneth Chang, Joseph McDaniel , Larry Sevrin
December 09, 2020
THANK YOU AGAIN MISTER Michael Zheng AND Kenneth Chang FOR ALL YOUR HELP excellent experience MUCHAS GRACIAS CHICOS EXCELENTE TEAM COMO SIEMPRE FELIZ NAVIDAD MICHAEL AND KENNETH Chang FOR ALL YOUR HELP excellent experience MUCHAS GRACIAS CHICOS EXCELENTE TEAM COMO SIEMPRE FELIZ NAVIDAD MICHAEL AND KENNETH More
by JHERRERA16
Other Employees Tagged: Kenneth Chang, Neil Xing
November 30, 2020
Amazing! Great service. She was knowledgable, efficient and made the process easy. She detailed the car and staged it in the delivery room. It made me feel special and the car looked really nice!! and made the process easy. She detailed the car and staged it in the delivery room. It made me feel special and the car looked really nice!! More
by Cody.B
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