Michele Doyle

We brought our 22 civic in for a recall and received a loaner of a CRV while parts were on backorder. We liked the CRV so much needless to say we traded in the Civic, which we did like, but we are very h loaner of a CRV while parts were on backorder. We liked the CRV so much needless to say we traded in the Civic, which we did like, but we are very happy with our new CRV. Michele did great finding us exactly what we wanted. Great service from Luke as well! More

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OMG we are now proud owners of our dream ride…. .it was an absolute privilege for my husband & I to work with Michele Doyle! Kudos to Tony & Heather as well. Thank you Dover Honda for everything & I .it was an absolute privilege for my husband & I to work with Michele Doyle! Kudos to Tony & Heather as well. Thank you Dover Honda for everything & I’ll guarantee you that we will be returning for our next purchase! More

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Zero or negative stars is more appropriate. I never write reviews but felt compelled to share my experience at Dover Honda today. I traveled 1.15 hours to this dealership after being promised t I never write reviews but felt compelled to share my experience at Dover Honda today. I traveled 1.15 hours to this dealership after being promised that a used car that I had called about would be held for us to view for purchase. We agreed on a time that was two hours from the time of our call to allow us enough time to get there. We offered to make a deposit to ensure the car was held, but was told by Sarah that we didn't need to. She said that she would have the manager pull the keys and hold it for us until we got there at the agreed upon time. We arrived 15 minutes before our scheduled time to find out that the car was in the process of being sold to someone else who had arrived about 20 minutes before us. We were told by Michelle who we were handed off to, that they were sorry but there was nothing that could be done. When I asked to speak to a manager she said she would get someone but it wouldn't change anything. She informed us that holding cars is not their practice and the general manager later confirmed that it's a "first come first serve" basis so I'm not sure why Sarah who schedules appointments made the assurances she did or scheduled a set time. There is a truth here somewhere of which I will never know. If I had to guess though, I wouldn't place the blame on Sarah, but on management that puts sales and unit numbers above service. Although the manager also said he was sorry, the sorry lacked any form of sincerity. We were assured something that they never had any intention of honoring. He told us "he had already processed six deals before noon and he didn't need to come over and talk to us." The offer to look for another vehicle was made, but it wasn't in an effort to genuinely make the situation right. Words are just words when they are not sincere. The visit to this dealership, which I will NEVER return to, was beyond disappointing. Their lack of integrity and poor customer service is shameful. If this review is read by even one person that can help prepare them for what they might experience at Dover Honda then it is worth the time it took to write it. More

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I loved working with Michelle! Very professional and she is the best salesperson I’ve ever worked with. Very professional and she is the best salesperson I’ve ever worked with. More

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They were very friendly, professional and followed up on all aspects of our transaction. Michelle Doyle and Bob Hajjar were great to work with ! all aspects of our transaction. Michelle Doyle and Bob Hajjar were great to work with ! More

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Very helpful and genuinely nice! Credit wasn’t great but they were amazing and worked out a deal and got me approved. So grateful for them, needed a hand up and got one! Credit wasn’t great but they were amazing and worked out a deal and got me approved. So grateful for them, needed a hand up and got one! More

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Michele was the best sales person I have met with over the past month looking at cars in Massachusetts and NH. She was so professional, efficient and went above and beyond to make this car buying experie the past month looking at cars in Massachusetts and NH. She was so professional, efficient and went above and beyond to make this car buying experience a great one! I highly recommend Michele to anyone looking for a great experience. You won’t be disappointed. More

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Michele at Dover Honda made my first car-buying experience stress free and fun. She was informative, efficient, and made me feel confident in my decision. Thank you, Michele! experience stress free and fun. She was informative, efficient, and made me feel confident in my decision. Thank you, Michele! More

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Very kind and helpful when choosing a vehicle, wasn’t trying to force into buying a vehicle was more of accommodating a smooth transaction!!! Would definitely recommend!!! trying to force into buying a vehicle was more of accommodating a smooth transaction!!! Would definitely recommend!!! More

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Purchased a used vehicle 3 months ago. Nothing but problems. Have brought it in several times. The issue still has not been fixed. I purchased the vehicle mainly because I was looking Nothing but problems. Have brought it in several times. The issue still has not been fixed. I purchased the vehicle mainly because I was looking for a vehicle that has navigation not Apple Play. Come to find out the navigation does not work. Told me to take a left on a major highway. No left exit. The whole time showing next turn “0” yards. Scary. Second and last vehicle I will buy at this dealership. More

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