127 Reviews
Write a Review127 Reviews of Michelle Lauersdorf
November 17, 2025
Service was excellent, speedy and everything as advertised. Salesman was second to none and went through vehicle perfectly. advertised. Salesman was second to none and went through vehicle perfectly. More
Other Employees Tagged: Ari LeBlanc, Jeffrey Hoon, James Duffy Baker III
November 09, 2025
Steve was a huge help in purchasing my new Yukon Denali XL. The whole process was very smooth and easy. XL. The whole process was very smooth and easy. More
Other Employees Tagged: Steve Brinkhaus
November 07, 2025
Great experience overall! Coming from a few hours away I was skeptical about the old bait and switch tactics of years gone by in the car industry. That’s not the case here at Coming from a few hours away I was skeptical about the old bait and switch tactics of years gone by in the car industry. That’s not the case here at all. The team at Courtesy Buick GMC made everything clear, simple and upfront. When I showed up at the dealership to finalize everything there were no surprises. I was in and out with paperwork and taking delivery before I knew it and back on the road. One of the best purchase and delivery experiences I’ve had in 25 years of buying cars. This is true from the salesperson to the finance team. Couldn’t ask for a better buying experience! More
Other Employees Tagged: Frank Moody, Arash GHAELI , Josh Sales
November 03, 2025
Arthur and the staff did a fantastic job selling me my first truck . Very knowledgeable and made the buying process easy . first truck . Very knowledgeable and made the buying process easy . More
Other Employees Tagged: Arthur Wilson, Frank Moody
October 30, 2025
Are sales person Arash is the best got is in our new car in less then 1 half. The transaction was smooth best dealership to get a GMC. in less then 1 half. The transaction was smooth best dealership to get a GMC. More
Other Employees Tagged: James Duffy Baker III, Frank Moody, Arash GHAELI
October 27, 2025
Stuart Singleton is a wonderful salesmen. We felt no pressure and got all the proper information. We feel as if we made a new friend. Definitely will buy out next me truck from Stuart We felt no pressure and got all the proper information. We feel as if we made a new friend. Definitely will buy out next me truck from Stuart More
Other Employees Tagged: Stuart Singleton
October 25, 2025
Matt the sales representative was kind and thoughtful. He took his time and explained all the new upgrades to me and my wife. He explained how the dealership serviced their vehicles and that our first He took his time and explained all the new upgrades to me and my wife. He explained how the dealership serviced their vehicles and that our first oil change was free and that we would have 2 years of complimentary detail service. He also explained the loaner vehicle when in for service over an hour. Just an enjoyable experience overall and Matt should be complimented for his attention to customer service which you see less and less these days. More
Other Employees Tagged: Matt Kremer , Service Manager
October 22, 2025
My 3rd car from this dealership. Love the environment and my experiences. Would recommend always Love the environment and my experiences. Would recommend always More
Other Employees Tagged: Stuart Singleton
October 02, 2025
Had a great experience! Arthur Wilson is the best!! I will be back for service. Arthur Wilson is the best!! I will be back for service. More
Other Employees Tagged: Arthur Wilson, James Duffy Baker III, Frank Moody
September 18, 2025
I purchased a new GMC truck in March. It turned out to be a lemon. However my treatment by both Courtesy Buick GMC, and GM was beyond exceptional. Frank, the general manager at courtesy B It turned out to be a lemon. However my treatment by both Courtesy Buick GMC, and GM was beyond exceptional. Frank, the general manager at courtesy Buick GMC clearly articulated the buyback process. While not being what I wanted to hear his honesty about the process set my expectations. Frank and his sales team kept me up to date on the progress throughout. I feel like they went the extra mile to help me through an unexpected circumstance. Travis and Tony, in the service department also treated me with respect and consideration. They kept me in a loner car all summer as my situation was being resolved, I can not say enough how much I appreciated that. Courtesey Buick GMC, is a dealership that has a culture that is centered around the customer. When things went south with my original purchase this dealership stepped up, and did everything they could to see that I was ultimately satisfied. And I am… More
Other Employees Tagged: Steve Brinkhaus, Ari LeBlanc, Frank Moody , Tony - sevice department 5 stars

