Michelle Lauersdorf
Michelle Lauersdorf at Courtesy Buick GMC

Michelle Lauersdorf | Page 5

Finance manager

Courtesy Buick GMC

7 Autocenter Drive
Louisville, KY 40299

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4.9
157 Reviews
4.9

157 Reviews

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157 Reviews of Michelle Lauersdorf

September 17, 2025

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Employee Rating

Jed took great care of my parents while purchasing their new vehicle. Very patent with how long it took!! More

by Tcmagnum
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jed Sternberg

September 10, 2025

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Everything went smooth and fast. All personal was very nice. Our salesman went over and beyond helping get discount paperwork sorted. Highly recommend. More

by donnagayle71
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matt Kremer

September 07, 2025

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Jeffery was a great salesman very kind person. He had use in and out love the new car. More

by Lillian DavisAdell226
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeffrey Hoon

Oct 06, 2025

Courtesy Buick GMC responded

Hi Lillian, we are pleased to hear of your experience with us here at Courtesy Buick GMC. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

August 31, 2025

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This is how car buying should be done. The process was straightforward, Mickey was clear on what he could offer and what he was going to do. He followed through on what he promised. He co More

by Yukon buyer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mickey Hendrick

Sep 03, 2025

Courtesy Buick GMC responded

Yukon, we are pleased to hear of your experience with us here at Courtesy Buick GMC. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

August 29, 2025

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Second vehicle purchased from this dealer. Fair trade in and no surprises. Answered all questions. Will comeback again. More

by Jim
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Matt Kremer, Frank Moody

Sep 02, 2025

Courtesy Buick GMC responded

Hi, thank you so much for your kind words about your experience here at Courtesy Buick GMC. We try every day to satisfy our customers and its always nice to know when we succeed.

August 28, 2025

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Returns calls promptly. Helpful and very knowledgeable about the Buick I selected. Mickey was thorough and lady who did finance info was also . More

by Marburns46
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mickey Hendrick

Sep 01, 2025

Courtesy Buick GMC responded

Hi, thank you so much for your feedback about Courtesy Buick GMC! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating!

August 24, 2025

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One of the best car buying experiences we have had. From Matt in sales. To Michelle and Ryan in Finance. Everyone was very helpful and friendly! We will definitely buy from this dealership again. More

by asherkm04
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matt Kremer

Aug 26, 2025

Courtesy Buick GMC responded

Hi, we're happy to hear you had such a positive experience with our team! If you have any additional concerns or questions about your new vehicle, we will be more than happy to assist you! We're here for any concerns you may have! Safe travels!

August 08, 2025

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They provided excellent service and were very quick in the process of financing and understanding my unique situation. Arthur was a champ More

by joseph.pickering
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Arthur Wilson, Arash GHAELI

Aug 10, 2025

Courtesy Buick GMC responded

Hello, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

August 01, 2025

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Employee Rating

Courtesy has turned out to be a great dealership. They were not pushy in any sort of way. They listened to what I wanted and didn’t try to sell me anything I didn’t want. The whole process was very s More

by ILM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jed Sterberg

Aug 03, 2025

Courtesy Buick GMC responded

Hi, we are pleased to hear of your experience with us here at Courtesy Buick GMC. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

July 31, 2025

Dealership Rating
Employee Rating

This will make he fourth truck I have purchased always a great experience. I will continue to use them in the future More

by Jmcnicol13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Frank Moody, Arash GHAELI

Aug 03, 2025

Courtesy Buick GMC responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

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