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Mick Schott
Mick Schott at Toyota of Rockwall
Refer Me

Mick Schott | Page 10

Assistant Service Advisor

Toyota of Rockwall

1250 E Interstate 30
Rockwall, TX 75032

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4.7
534 Reviews
4.7

534 Reviews

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534 Reviews of Mick Schott

July 19, 2023

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Employee Rating

Toyota of Rockwall is an asset to the community. It’s service and friendliness cannot be beaten! More

by Milly Cundy
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Dan Landrum, Kevin McGuire, Sam Heidel, Cesar Martinez, Kasey Boysaw

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Jul 20, 2023

Toyota of Rockwall responded

Thank you for taking the time to share your feedback with us, Milly! We work hard to make sure our guests have an exceptional experience.

July 14, 2023

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Excellent dealership. service was on point .knowledgeable.customers are are treated with respect and kindness More

by olohigbe59
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Landrum, Kevin McGuire, Sam Heidel, Cesar Martinez, Kasey Boysaw

Helpful 1
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Jul 15, 2023

Toyota of Rockwall responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Toyota of Rockwall.

July 12, 2023

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Very Professional Great Service and on time service. Nice people to have work on my Truck More

by Raymond Mcclard
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Landrum, Kevin McGuire, Sam Heidel, Cesar Martinez, Kasey Boysaw

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Jul 13, 2023

Toyota of Rockwall responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Toyota of Rockwall.

July 08, 2023

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Mick Schott resolved a long-term problem that has persisted since we purchased our Sienna. More

by John White
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Recommend Dealer
Yes
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Jul 10, 2023

Toyota of Rockwall responded

Thank you, John! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Mick met your expectations. Thank you for choosing Toyota of Rockwall, we look forward to having you as one of our valued customers for many more years to come!

July 06, 2023

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This was my daughters first service with Toyota of Rockwall and everyone made it seamless for my 16 year old and kept us informed of everything along the way. Hands down great service!! More

by mblalock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Landrum, Kevin McGuire, Sam Heidel, Cesar Martinez, Kasey Boysaw

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Jul 07, 2023

Toyota of Rockwall responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

July 06, 2023

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I waited for my car, and the service advisor kept me regularly informed on timing. More

by KDRSMITH
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Recommend Dealer
Yes
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Jul 06, 2023

Toyota of Rockwall responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

July 04, 2023

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Mick Schlott was very helpful. He kept me informed of details (I was out of town). I always request him when I need car maintenance, service. He is tops. More

by mclay
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Service Communication
Recommend Dealer
Yes
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Jul 04, 2023

Toyota of Rockwall responded

Thank you so much for your excellent review! We are so glad that Mick had the opportunity to work with you, and we are thrilled that you found your experience with us here at Toyota of Rockwall to be a positive one. Please don't hesitate to reach out if you need anything else.

July 02, 2023

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They were very knowledgeable and were very supportive and willing to meet our expectations. We will continue to use them as our home dealership. More

by zaosaenz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Landrum, Kevin McGuire, Sam Heidel, Cesar Martinez, Kasey Boysaw

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Jul 03, 2023

Toyota of Rockwall responded

Thanks for sharing your thoughts about your experience with Toyota of Rockwall. We appreciate your business and hope to see you again soon!

June 30, 2023

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Employee Rating

Mike Schott is excellent to work with. !! Thorough and clear explanations, etc. I appreciate the service he gives . More

by mclay
Service Price Transparency
Recommend Dealer
Yes
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Jul 03, 2023

Toyota of Rockwall responded

Thank you for the kind words for Mike and our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

June 27, 2023

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I’ve been coming here for years and here lately, the service has really gone bad. More

by Kawanaka76
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Recommend Dealer
No
Helpful
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Jun 30, 2023

Toyota of Rockwall responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind, what is your first and last name so that we can check our system and review your deal? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out.

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