Mick Schott
Mick Schott at Toyota of Rockwall
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Mick Schott | Page 11

Assistant Service Advisor

Toyota of Rockwall

1250 E Interstate 30
Rockwall, TX 75032

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4.7
527 Reviews
4.7

527 Reviews

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527 Reviews of Mick Schott

June 08, 2023

Dealership Rating
Employee Rating

Always prompt and courteous. They kept us informed of progreas. Facility was spotless. Staff always friendly. More

by Frank.tyminski
Recommend Dealer
Yes
Jun 09, 2023

Toyota of Rockwall responded

Thank you so much for your kind words, Frank, and for taking the time to leave us this wonderful feedback!

May 31, 2023

Dealership Rating
Employee Rating

Helpful, kind staff; informative and check in with their customers. Wait time while vehicle is in service is usually reasonable depending your vehicles needs for a specific service. More

by CJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kasey Boysaw, Quin Flowers

Jun 01, 2023

Toyota of Rockwall responded

CJ, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Toyota of Rockwall.

May 30, 2023

Dealership Rating
Employee Rating

Service was courteous and professional. Very accomodating, and the problem was corrected, which had been very difficult to diagnose. More

by Kenstie4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin McGuire

May 31, 2023

Toyota of Rockwall responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Toyota of Rockwall to be a positive one. Please don't hesitate to reach out if you need anything else.

May 27, 2023

Dealership Rating
Employee Rating

excellent and timely service. They take me home and bring me back when my car is ready More

by johnfdsouza777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 28, 2023

Toyota of Rockwall responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you, John, for choosing Toyota of Rockwall!

May 28, 2023

johnfdsouza777 responded

You are welcome

May 25, 2023

Dealership Rating
Employee Rating

People working in this facility look like real professionals. Very polite also and care about customers. More

by JUAN.VILCA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 26, 2023

Toyota of Rockwall responded

Thank you, Juan, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

May 22, 2023

Dealership Rating
Employee Rating

Service department is so helpful. Explained what needed to be done on car and why. People went out of their way to be nice! More

by Busterdean1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 23, 2023

Toyota of Rockwall responded

Buster, We are very happy to have provided you with such a positive service experience! We sincerely value your business and look forward to your next visit.

May 18, 2023

Dealership Rating
Employee Rating

Mic was very helpful and kept me fully informed about the service to my car. My old remote for my car was really showing it’s age so I was given a new one which was a pleasant surprise. I am well pleased wit More

by R Davis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 19, 2023

Toyota of Rockwall responded

Thanks for sharing about your experience with Mick here at Toyota of Rockwall. We appreciate your business and hope to see you again soon!

May 13, 2023

Dealership Rating
Employee Rating

Everyone was helpful & nice. Got the new fob programmed as quickly as possible. I’ll be back.when needed for service there. More

by GENE968
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 14, 2023

Toyota of Rockwall responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Toyota of Rockwall.

May 12, 2023

Dealership Rating
Employee Rating

Mick and his team has provided top notch service to our family for nearly 3 years now! When my sister saw how much we trusted Mick with our vehicles, she started bringing her vehicles to him as well! When More

by Cruz Fam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 14, 2023

Toyota of Rockwall responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Toyota of Rockwall, we look forward to having you as a valued customer for many years to come!

May 11, 2023

Dealership Rating
Employee Rating

thought Mick was excellent to work with. I will request him next time I come in. Waiting room was good. Liked young lady offering snacks More

by JNICKOLS
Recommend Dealer
Yes
May 11, 2023

Toyota of Rockwall responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

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