Mick Schott
Mick Schott at Toyota of Rockwall

Mick Schott | Page 9

Assistant Service Advisor

Toyota of Rockwall

1250 E Interstate 30
Rockwall, TX 75032

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4.8
862 Reviews
4.8

862 Reviews

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862 Reviews of Mick Schott

December 06, 2025

Dealership Rating
Employee Rating

They communicate effectively and keep to schedule. Waiting time was more estimated, but I understand that sometimes things happens More

by goesene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 06, 2025

Toyota of Rockwall responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

December 06, 2025

Dealership Rating
Employee Rating

Miss Kasey provides good costumer service. She is pleasant to deal with and get the service done to the vehicle quickly. More

by ramirezrubn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sam Heidel, Kasey Boysaw

Dec 06, 2025

Toyota of Rockwall responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

December 02, 2025

Dealership Rating
Employee Rating

Toyota of Rockwall is always well kept and cleanly. The employees are always friendly, nice, and helpful. More

by CITYFLARECREATIONS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sam Heidel, Kasey Boysaw

Dec 02, 2025

Toyota of Rockwall responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 29, 2025

Dealership Rating
Employee Rating

My experience for auto repair at Toyota of Rockwall, working with service guy Mick Schott, was exceptional. I have not always had a good experience at this dealership, but working with Mick was like a b More

by b_mccuin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 30, 2025

Toyota of Rockwall responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

November 29, 2025

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Employee Rating

The usual good service and friendliness. In addition, the coffee and the cookies area valuable part of the service. More

by JOHNANDJANIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sam Heidel, Kasey Boysaw

Nov 29, 2025

Toyota of Rockwall responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Toyota of Rockwall!

November 28, 2025

Dealership Rating
Employee Rating

Every time I've brought my Prius in for maintenance, I receive a friendly greeting and excellent service. More

by mhouse1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sam Heidel, Kasey Boysaw

Nov 29, 2025

Toyota of Rockwall responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Toyota of Rockwall!

November 27, 2025

Dealership Rating
Employee Rating

I had a wonderful experience taking my car to service at Toyota of Rockwall. It reminded me of the good times of efficiency and niceness. I was promptly assisted on arrival, even though I was a little earl More

by rosavelia.ross
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Another Mike and other that I don't remember

Nov 27, 2025

Toyota of Rockwall responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Toyota of Rockwall. We look forward to having you as one of our valued customers for many more years to come!

November 26, 2025

Dealership Rating
Employee Rating

Thank you Melvin for your kindness and patience throughout the process of my purchase of the Rav4. You were very accommodating and very knowledgeable about each of the vehicles we looked at and tes More

by linda.reynolds
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Melvin Benjamin

Nov 26, 2025

Toyota of Rockwall responded

Here at Toyota of Rockwall, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

November 25, 2025

Dealership Rating
Employee Rating

Randy was excellent! I had an issue which caused me to return, and Randy took care of a matter of two minutes. More

by renepantojajr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Randy

Nov 25, 2025

Toyota of Rockwall responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Toyota of Rockwall. We look forward to having you as one of our valued customers for many more years to come!

November 20, 2025

Dealership Rating
Employee Rating

Very please with the service and making appointment was very easy. Thank you Samantha. Thank you Kawa for your service!! More

by Hadis
Recommend Dealer
Yes

Other Employees Tagged: Sam Heidel, Kasey Boysaw , Kawa Yahia

Nov 20, 2025

Toyota of Rockwall responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

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