Mick Schott | Page 12

Mick was a terrific service consultant, explaining about $2,000 of additional repairs sent by text message (!) while the truck was being serviced. Mick probably saved your dealership two Toyota customers be $2,000 of additional repairs sent by text message (!) while the truck was being serviced. Mick probably saved your dealership two Toyota customers because I was overwhelmed and angry that a text arrived saying these additional repairs were needed "immediately." Mick walked through repairs, explaining what was a priority and what comes later in the life of the truck. Without his understanding and explanation, we wouldn't be likely to come back. By the way, do not send me texts with other repairs that are needed on the day of repair! More

by davidsharper Verified Customer Verified Customer

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Mick Schott was very helpful and knowledgeble. I enjoyed working with him. He went out to my car and pointed out several things to me that were helpful. I enjoyed working with him. He went out to my car and pointed out several things to me that were helpful. More

by JLEE45 Verified Customer Verified Customer

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Mick was great! I would appreciate my vehicle vacuumed and washed when service was complete. I would appreciate my vehicle vacuumed and washed when service was complete. More

by TEXAS4GOOD Verified Customer Verified Customer

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Service was quick and excellent , Mick was great could not of ask for any better experience not of ask for any better experience More

by lwwade Verified Customer Verified Customer

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They were extremely helpful. They helped me understand everything and they were efficient with the work done to the vehicle. They helped me understand everything and they were efficient with the work done to the vehicle. More

by shelby.guin Verified Customer Verified Customer

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I was in for a rear view mirror replacement and the estimated time for repair was almost exactly what I waited. Mick was my service rep and did a fantastic job, as did the repair mechanics or technicia estimated time for repair was almost exactly what I waited. Mick was my service rep and did a fantastic job, as did the repair mechanics or technicians. I had a great experience and the wait was comfortable More

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Use service dept for repairs and service, use Mick as service rep.. excellent, goes beyond to help service rep.. excellent, goes beyond to help More

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Staff is friendly. Service guys do good repairs. Service advisors are top notch. I recommend them. Service guys do good repairs. Service advisors are top notch. I recommend them. More

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Very professional, knowledgeable & personable. Will always bring my my Sienna XLE hybred there for service. Will always bring my my Sienna XLE hybred there for service. More

by mhdaffin Verified Customer Verified Customer

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Great Service and Attentive to Customer Needs. Knowledgeable. Explains unclear areas that might be of concern. Most recent experience detected an Alignment issue and got that corrected - credit Knowledgeable. Explains unclear areas that might be of concern. Most recent experience detected an Alignment issue and got that corrected - credit to the affordability to the customer and service department in having that system available More

by rknoy Verified Customer Verified Customer

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