Mick Schott
Mick Schott at Toyota of Rockwall

Mick Schott | Page 15

Assistant Service Advisor

Toyota of Rockwall

1250 E Interstate 30
Rockwall, TX 75032

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4.8
925 Reviews
4.8

925 Reviews

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925 Reviews of Mick Schott

December 09, 2025

Dealership Rating
Employee Rating

This location was very fast and efficient. It did not take them long to do my oil change. I would like to see a free soda machine in the customer awaiting area lobby. Patt Lobb Toyota in McKin More

by targetman1065
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 09, 2025

Toyota of Rockwall responded

Thanks for sharing your thoughts about your experience. We appreciate your business and hope to see you again soon!

Dec 09, 2025

targetman1065 responded

No problem! I will be back soon AND HOPEFULLY you would have installed that free soda machine for your customers on the flabby area like Patt Lobb Toyota McKinney has! Don’t let Patt Lobb OUT DO yall!!!

December 09, 2025

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My service visit wasn't up to expectations this last time. First of all, I was given a wait time of an hour and fifteen minutes after declining services that I was told would take longer, and I said th More

by toyota15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Sam Heidel, Kasey Boysaw

Dec 12, 2025

Toyota of Rockwall responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention. If you'd be willing, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned, and we would love the opportunity to touch base with you and address your concerns.

December 06, 2025

Dealership Rating
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Good conde and good people yo lo recomendaría a toda la gente Pk es muy profesional y mucha attention creo que volvería por allí More

by tires63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sam Heidel, Kasey Boysaw

Dec 06, 2025

Toyota of Rockwall responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

December 06, 2025

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Employee Rating

They communicate effectively and keep to schedule. Waiting time was more estimated, but I understand that sometimes things happens More

by goesene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 06, 2025

Toyota of Rockwall responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

December 06, 2025

Dealership Rating
Employee Rating

Miss Kasey provides good costumer service. She is pleasant to deal with and get the service done to the vehicle quickly. More

by ramirezrubn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sam Heidel, Kasey Boysaw

Dec 06, 2025

Toyota of Rockwall responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

December 02, 2025

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Employee Rating

Toyota of Rockwall is always well kept and cleanly. The employees are always friendly, nice, and helpful. More

by CITYFLARECREATIONS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sam Heidel, Kasey Boysaw

Dec 02, 2025

Toyota of Rockwall responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 29, 2025

Dealership Rating
Employee Rating

My experience for auto repair at Toyota of Rockwall, working with service guy Mick Schott, was exceptional. I have not always had a good experience at this dealership, but working with Mick was like a b More

by b_mccuin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 30, 2025

Toyota of Rockwall responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

November 29, 2025

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Employee Rating

The usual good service and friendliness. In addition, the coffee and the cookies area valuable part of the service. More

by JOHNANDJANIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sam Heidel, Kasey Boysaw

Nov 29, 2025

Toyota of Rockwall responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Toyota of Rockwall!

November 28, 2025

Dealership Rating
Employee Rating

Every time I've brought my Prius in for maintenance, I receive a friendly greeting and excellent service. More

by mhouse1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sam Heidel, Kasey Boysaw

Nov 29, 2025

Toyota of Rockwall responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Toyota of Rockwall!

November 27, 2025

Dealership Rating
Employee Rating

I had a wonderful experience taking my car to service at Toyota of Rockwall. It reminded me of the good times of efficiency and niceness. I was promptly assisted on arrival, even though I was a little earl More

by rosavelia.ross
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Another Mike and other that I don't remember

Nov 27, 2025

Toyota of Rockwall responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Toyota of Rockwall. We look forward to having you as one of our valued customers for many more years to come!

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