Mick Schott
Mick Schott at Toyota of Rockwall
Refer Me

Mick Schott | Page 14

Assistant Service Advisor

Toyota of Rockwall

1250 E Interstate 30
Rockwall, TX 75032

Contact Me
4.7
518 Reviews
4.7

518 Reviews

Write a Review

518 Reviews of Mick Schott

December 10, 2022

Dealership Rating
Employee Rating

I was able to get my car in and serviced very quickly. I really appreciate that. More

by gkfowler1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 11, 2022

Toyota of Rockwall responded

Thank you for choosing Toyota of Rockwall. Your feedback and rating mean a lot to us. We're glad Mick was able to help, and we hope to see you again!

December 07, 2022

Dealership Rating
Employee Rating

Mick knows how to give me quality service. When a service isn’t needed he does not do it just to get the money. He knows his job thoroughly. What a blessing! I intend to allow RockWall Toy More

by gloria47w
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 08, 2022

Toyota of Rockwall responded

Thank you so much for your excellent review, Gloria! We are so glad that Mick had the opportunity to work with you, and we are thrilled that you found your experience with us here at Toyota of Rockwall to be a positive one. Please don't hesitate to reach out if you need anything else.

December 03, 2022

Dealership Rating
Employee Rating

On time and great service. Advisor was pleasant and professional. Would recommend Toyota of Rockwall to my friends and family. More

by etheridge.j
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 05, 2022

Toyota of Rockwall responded

Thanks for sharing your thoughts about your experience with Toyota of Rockwall. We appreciate your business and hope to see you again soon!

December 03, 2022

Dealership Rating
Employee Rating

Mick did a great job, under promised and over delivered! Did exactly as I asked and did not try to over sell me! I appreciate this very much, as a technician myself, I know the value in it! Thank you Mick! More

by jhackney875
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 05, 2022

Toyota of Rockwall responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Toyota of Rockwall.

November 29, 2022

Dealership Rating
Employee Rating

Service Advisors Schoot and Justin Houge were great. Service personnel working on car were professional and wanted to make sure car's hybrid batteries and connections were free of any energy drain. J More

by BRGREGJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Hogue

Nov 30, 2022

Toyota of Rockwall responded

Thanks for sharing your thoughts about your experience with Toyota of Rockwall. We appreciate your business and hope to see you again soon!

November 16, 2022

Dealership Rating
Employee Rating

Broke key chain and did not care! !!! Could of said sorry or something nice.no More

by JOSEPH.ROY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Service payment window

Nov 20, 2022

Toyota of Rockwall responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

Nov 20, 2022

JOSEPH.ROY responded

We are going to use Toyota of Dallas for all service work.

November 10, 2022

Dealership Rating
Employee Rating

Very good and understands of what I wanted done to my truck needs..great employees in service dept. thanks More

by tbradburn2000
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josue Gutierrez, Justin Hogue

Nov 10, 2022

Toyota of Rockwall responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 07, 2022

Dealership Rating
Employee Rating

All staff was friendly and courteous. Mick was very knowledgeable and made me feel confident my car was in good hands. I also needed to use the shuttle service for a ride back to my home. More

by Dchavez49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shuttle driver. I can’t remember the name but he gave excellent customer service and made me feel safe

Nov 08, 2022

Toyota of Rockwall responded

Thank you for taking the time to share your thoughts on working with Mick and our team. We're glad to hear we delivered such a great experience!

November 02, 2022

Dealership Rating
Employee Rating

My oil change and tire rotation was done within an hour! Mick was very helpful and polite! More

by sandy36
Recommend Dealer
Yes
Nov 02, 2022

Toyota of Rockwall responded

Sandy, Thank you so much for your kind words for Mick, and for taking the time to leave us this wonderful feedback!

October 27, 2022

Dealership Rating
Employee Rating

Very professional environment i. e. on time, efficient, respectful, great attitude by all the Staff, already had my vehicle's history pulled up when I arrived. Called me while my vehi More

by David Lino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 28, 2022

Toyota of Rockwall responded

Thank you, David! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Toyota of Rockwall, we look forward to having you as a valued customer for many years to come!

...
14
...

Dealership Inventory (142 Vehicles)

used 2024 Toyota Corolla car, priced at $26,598
2024 Toyota Corolla
used
Classic Silver Metallic exterior
CVT
Front-wheel Drive
used 2020 Ram 3500 car, priced at $67,000
2020 Ram 3500
used
Patriot Blue Pearlcoat exterior
Automatic
Four-wheel Drive
used 2022 Toyota Camry car, priced at $26,700
2022 Toyota Camry
used
White exterior
Automatic
Front-wheel Drive
used 2021 Toyota C-HR car, priced at $16,005
2021 Toyota C-HR
used
Magnetic Gray Metallic exterior
CVT
Front-wheel Drive
used 2024 Toyota Tundra Hybrid car, priced at $67,275
2024 Toyota Tundra Hybrid
used
Midnight Black Metallic exterior
Automatic
Four-wheel Drive
used 2022 Ford Mustang car, priced at $47,988
2022 Ford Mustang
used
Shadow Black exterior
Manual
Rear-wheel Drive