Mick Schott
Mick Schott at Toyota of Rockwall

Mick Schott | Page 20

Assistant Service Advisor

Toyota of Rockwall

1250 E Interstate 30
Rockwall, TX 75032

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4.8
925 Reviews
4.8

925 Reviews

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925 Reviews of Mick Schott

August 25, 2025

Dealership Rating
Employee Rating

Service was fast and courteous. Things went much smoother than the 1st time I went and they couldn't find my reservation. Called them directly instead of using the online scheduling More

by spookbaby62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 25, 2025

Toyota of Rockwall responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Toyota of Rockwall!

August 25, 2025

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Employee Rating

Fast, friendly, thorough professional service. They readily understood my problem, and. really cared about my issue. This is the Toyota dealership of my choice.! More

by steve.codara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 25, 2025

Toyota of Rockwall responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

August 23, 2025

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Toyota of Rockwall is the best. was able to get car serviced same day I called. Finished less than hour.Didn’t get to finish reading my paper. Great staff.Thank you More

by maroney42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sam Heidel, Kasey Boysaw

Aug 23, 2025

Toyota of Rockwall responded

Thanks for sharing your thoughts about your experience with Toyota of Rockwall. We appreciate your business and hope to see you again soon!

August 20, 2025

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Employee Rating

Everything was clean and organized. Staff is knowledgeable and friendly. Waiting are is clean as well. More

by vannkelly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sam Heidel, Kasey Boysaw

Aug 20, 2025

Toyota of Rockwall responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Toyota of Rockwall to be a positive one. Please don't hesitate to reach out if you need anything else.

August 20, 2025

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Always great and fast service. Came in for an oil change and other maintenance was out in 45 minutes More

by viramontes0519
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 20, 2025

Toyota of Rockwall responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

August 14, 2025

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I came in with an pre approved letter and it still took me 3-4 hours to get everything done. More

by iris.hendricks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 14, 2025

Toyota of Rockwall responded

Providing a 5-star experience is our top priority, and we're sorry that we fell short here, Iris. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

August 10, 2025

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Employee Rating

Russel Morgan and Toyota Rockwall have been amazing to us for over 10 years. We briefly went to Rockwall Dodge and instantly regretted it. We are back with Toyota and live the sales and service teams. More

by elliothoward66
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Russell Morgan , Maria with finance.

Aug 10, 2025

Toyota of Rockwall responded

Thanks for sharing your thoughts about your experience with Toyota of Rockwall. We appreciate your business and hope to see you again soon!

August 05, 2025

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Employee Rating

Very quick and efficient service. Was in and out of the shop in little less than an hour. Love it that you finally got the car wash working again More

by BR333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 05, 2025

Toyota of Rockwall responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Toyota of Rockwall. We look forward to having you as one of our valued customers for many more years to come!

August 05, 2025

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Employee Rating

Excelente,servicio! Todos son muy amables y respetuoso. Me encantan ir y esperar mi parte favorita es disfrutar de las galletas 🍪 con cafe .🥰🤩 More

by yolisvene.yc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sam Heidel, Kasey Boysaw

Aug 05, 2025

Toyota of Rockwall responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Toyota of Rockwall. We look forward to having you as one of our valued customers for many more years to come!

August 04, 2025

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Employee Rating

I had several questions about my service contract which the service agent answered politely and professionally. The wait was longer than usual but the service inspection was right on so it was totally wor More

by rrwoods3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sam Heidel, Kasey Boysaw

Aug 04, 2025

Toyota of Rockwall responded

Thanks for sharing your thoughts about your experience with Toyota of Rockwall. We appreciate your business and hope to see you again soon!

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