Mick Schott
Mick Schott at Toyota of Rockwall

Mick Schott | Page 4

Assistant Service Advisor

Toyota of Rockwall

1250 E Interstate 30
Rockwall, TX 75032

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4.8
925 Reviews
4.8

925 Reviews

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925 Reviews of Mick Schott

August 26, 2026

Dealership Rating
Employee Rating

Quick, easy and reliable. Everyone was nice and informative and didn’t leave us with questions. More

by gisel.paco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sam Heidel, Kasey Boysaw

Aug 27, 2026

Toyota of Rockwall responded

Hearing that our service on your Toyota Corolla was swift and thorough is rewarding. We’re glad our team could keep you informed and leave no questions unanswered.

August 26, 2026

Dealership Rating
Employee Rating

Perfect experience. No problems whatsoever. I was kept informed very well. A good service department is the main reason I choose a dealership. More

by byron6
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Aug 26, 2026

Toyota of Rockwall responded

Thank you for the five-star rating and for trusting our service department with your Toyota Tundra. We’re glad the service went smoothly and that you felt well informed throughout.

August 22, 2026

Dealership Rating
Employee Rating

Had a good experience with the whole team and a special thanks to Taylor for assisting me. More

by Christyjkirk70
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: TAYLOR MEYER

Aug 22, 2026

Toyota of Rockwall responded

Our team enjoyed helping you with your new Toyota Tacoma purchase. Your kind words about your experience and Taylor’s assistance mean a great deal to us.

August 20, 2026

Dealership Rating
Employee Rating

From Service Rep, to work done on car, to beautiful dealership, to checkout always pleasant experience when there for car service. Extra kudos for Car Wash return. More

by donnal68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 20, 2026

Toyota of Rockwall responded

Knowing that every step of your service visit felt pleasant, from check-in to the car wash at pickup, is rewarding for our team. We’re pleased our work on your Toyota Camry helped make that possible. Your recognition of our dealership’s appearance and seamless checkout means a lot to our service department.

August 19, 2026

Dealership Rating
Employee Rating

I brought my car in with electrical problems. The driver’s door lock wasn’t working right and neither were the windshield wipers. $415 and almost an entire day later I left with the same problems More

by julie.gustafson84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Sam Heidel, Kasey Boysaw

Aug 23, 2026

Toyota of Rockwall responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional experience. We never like seeing that we didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

August 16, 2026

Dealership Rating
Employee Rating

The service was great! ! Easy to set up using the app and the service department was quick and easy! They are great about keeping me informed with texts during the entire p More

by Rmfuentes286
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sam Heidel, Kasey Boysaw , Brian in service

Aug 16, 2026

Toyota of Rockwall responded

Your mention of how simple it was to schedule service through our app underscores our focus on convenience. We’re pleased our team could complete the service on your Highlander swiftly and keep you updated with timely text notifications. Your positive feedback and five-star rating mean a lot to us.

August 13, 2026

Dealership Rating
Employee Rating

They worked to repair the handle in my truck. Had an appointment and I had an appointment and they took the truck right in completed the job and let me know that it was finished so far it has bee More

by bmq1952
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sam Heidel, Kasey Boysaw

Aug 13, 2026

Toyota of Rockwall responded

We’re glad the service visit for your Tacoma went smoothly, from check-in to completion. Hearing that everything has been great so far means a lot to our service department. Please let us know if there’s anything else we can do for you.

August 12, 2026

Dealership Rating
Employee Rating

Good and clean place. Keep you informed about your car. He did a good job. More

by prettypd49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 13, 2026

Toyota of Rockwall responded

Our service team enjoyed keeping you updated on the service of your RAV4. Hearing that you appreciated our clean facility and clear communication means a lot to our service department.

August 12, 2026

Dealership Rating
Employee Rating

I recently brought my new vehicle back to Toyota of Rockwall for its first scheduled maintenance, and I was very pleased with the experience. The service team was friendly, professional, and made th More

by AGENTROCK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sam Heidel, Kasey Boysaw

Aug 12, 2026

Toyota of Rockwall responded

Your mention of a quick check-in and straightforward process reflects how our service team prioritizes clarity and efficiency. Knowing that your Tacoma’s first maintenance felt seamless and professional means a lot to our service department. We look forward to welcoming you back for your next visit.

August 10, 2026

Dealership Rating
Employee Rating

The service team was very professional. I had a quick turnaround time and the service team was friendly. Thank you! More

by jchobbs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sam Heidel, Kasey Boysaw

Aug 10, 2026

Toyota of Rockwall responded

Knowing that your service experience felt professional and friendly means a lot to our service team. We’re pleased we could complete the service on your Corolla Cross Hybrid so quickly.

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