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Mick Schott
Mick Schott at Toyota of Rockwall

Mick Schott

Assistant Service Advisor

Toyota of Rockwall

1250 E Interstate 30
Rockwall, TX 75032

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4.7
682 Reviews
4.7

682 Reviews

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682 Reviews of Mick Schott

May 17, 2025

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Employee Rating

Service department did an outstanding job with my oil change. It was super fast and efficient. Very friendly staff as well. More

by ddobski2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sam Heidel, Kasey Boysaw

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May 17, 2025

Toyota of Rockwall responded

Thanks for sharing about your experience with Toyota of Rockwall. We appreciate your business and hope to see you again soon!

May 16, 2025

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Cunstant was great. Cashiers refused to to give copies of signed documents( with hate filled attitudes) mechanics did not completes repairs. I do not trust this dealers More

by melbaj3
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Workmanship
Service Time
Service Communication
Recommend Dealer
No
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May 19, 2025

Toyota of Rockwall responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

May 16, 2025

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Fast service and on time Did what I wanted and informed me of any maintenance needs. More

by mcbridec79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sam Heidel

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May 16, 2025

Toyota of Rockwall responded

Thanks for sharing your thoughts about your experience with Toyota of Rockwall. We appreciate your business and hope to see you again soon!

May 14, 2025

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Learned a lot about AWD vs FWD and hybrids. Came in with one thing in mind and was blown away with new options. More

by sewadorables
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Glenn Coy, Jeff Land, JEFF LAND, KEVIN PERKINS, Gabriel Williams

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May 14, 2025

Toyota of Rockwall responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

May 14, 2025

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The dealership was clean and inviting, very helpful on my older car, work was done in a very professional way. More

by tommytrain27
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 14, 2025

Toyota of Rockwall responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Toyota of Rockwall!

May 14, 2025

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Everyone at the Rockwall location is so friendly! I really feel at home every time I visit. I only come to this location even though I bought my vehicle at the Richardson dealership. More

by akraft2009
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 14, 2025

Toyota of Rockwall responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Toyota of Rockwall. We look forward to having you as one of our valued customers for many more years to come!

May 13, 2025

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It would be nice if you could get the car wash fixed like we were promised More

by mikey.k51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sam Heidel, Kasey Boysaw

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May 13, 2025

Toyota of Rockwall responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Toyota of Rockwall. We look forward to having you as one of our valued customers for many more years to come!

May 13, 2025

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Toyota of Rockwall is without a doubt the best Toyota dealership I have worked with within Texas. For context, I drove over 1 hour from Fort Worth, TX just to work with this dealership. From their servic More

by ammar_inayat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sam Heidel, Kasey Boysaw

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May 13, 2025

Toyota of Rockwall responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Toyota of Rockwall.

May 10, 2025

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I absolutely loved my experience at Toyota of Rockwall with my sales rep Hunter Parker and the sales manager Steve and every person we met. Everyone was friendly and just wanted to help me get what I want More

by rkf99
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Aubrey Price , Hunter Parker 5 stars, Steve the Sales manager 5 stars

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May 10, 2025

Toyota of Rockwall responded

Here at Toyota of Rockwall, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

May 09, 2025

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Employee Rating

It s nice how easy to make appointments and how helpful people who work there. More

by mercy1813
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sam Heidel, Kasey Boysaw

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May 09, 2025

Toyota of Rockwall responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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