Mickey Hughes

VERY professional. Everyone we were in contact with was very helpful. Being senior citizens, (one handicapped), 100 miles from home, in a vehicle with only 2,000 miles, Everyone we were in contact with was very helpful. Being senior citizens, (one handicapped), 100 miles from home, in a vehicle with only 2,000 miles, showing warning lights on the dash, was extremely frightening. We were fortunate to be close to your dealership and having our concerns addressed so professionally. We have to give extra kudos to Mikey your representative that put our minds at ease. He explained everything so clearly to us and put our minds at ease. We were confident after speaking to him that we would be ok.It is rare in these times to find someone like Mikey who really seemed to care about our situation. The only negative experience was with your AI "person" who we actually thought was a real person at first. Despite giving our situation to "her" our concerns were not addressed and in fact entered incorrectly. When we first notified your dealership that we had broken down and needed aid as quickly as possible based on a medical situation we never were contacted back. It wasn't until we called back to see what was the delay we learned that our information was not received correctly. More

by 305mistybud Verified Customer Verified Customer

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The service at DCH is top-notch! Everyone is friendly and professional! Micky is the best! Everyone is friendly and professional! Micky is the best! More

by Frederickstudio Verified Customer Verified Customer

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quick effect service and micky is great always pleasant and explaines things so i'm a happy customer and explaines things so i'm a happy customer More

by VINCERANERI Verified Customer Verified Customer

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Tiffany was very attentive to my need for service on my 20-5 Honda CRV. The AC had stopped working. The car was ready when promised.. if I decide to trade in my 11 year Honda and purchase a new vehicle’ 20-5 Honda CRV. The AC had stopped working. The car was ready when promised.. if I decide to trade in my 11 year Honda and purchase a new vehicle’ (my third) from DCH HONDA it will be due to your service department and service advisors like Tiffany. More

by LENLAW01 Verified Customer Verified Customer

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Always kept me informed and very friendly staff. Pretty fast service and clean building. Thanks Pretty fast service and clean building. Thanks More

by THERESA.BLASS Verified Customer Verified Customer

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DCH Honda notifies me by text and email when my car is due for service. I call the next day and make an appointment. I always meet with Joe Budner because he has taken care of me and my family for years. due for service. I call the next day and make an appointment. I always meet with Joe Budner because he has taken care of me and my family for years. Joe is excellent and thorough in his job. My family and I are Honda family and we will always stay with DCH Honda for excellent service. More

by JOAN C DENTON Verified Customer Verified Customer

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Service Department has excellent customer service and prompt and thorough attention to our vehicle. Mickey is always a friendly and helpful service advisor. prompt and thorough attention to our vehicle. Mickey is always a friendly and helpful service advisor. More

by MARKEENGEL Verified Customer Verified Customer

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I was glad to get my air conditioner fixed in a timely manner and I like the Uber rides to get to and from the dealership. manner and I like the Uber rides to get to and from the dealership. More

by APPOINTMENT Verified Customer Verified Customer

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Drove in without appointment because the engine light came on. That was resolved and other repairs completed Thank you. came on. That was resolved and other repairs completed Thank you. More

by BERNADETTE_LOPIN Verified Customer Verified Customer

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Everything was very fat and efficient. Everyone was very quick with answering any questions and making this process as easy as posivke Everyone was very quick with answering any questions and making this process as easy as posivke More

by bangus310 Verified Customer Verified Customer

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