Mickey Hughes | Page 2

It took more than the time allotted just so do an oil change and tire rotation dispute I book online ahead of time. They usually vacuum the car and take it for a courtesy wash which was not done. I ge change and tire rotation dispute I book online ahead of time. They usually vacuum the car and take it for a courtesy wash which was not done. I get much better treatment on my Honda HvV in Florida than I do at your dealership. Also on one of my doors the paint layer is starting to chip off.. Very disappointing. More

by ralphatanzi Verified Customer Verified Customer

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Convenience scheduling, quick turnaround and fair pricing. Overall, it is a good place for me and my family. That I can trust pricing. Overall, it is a good place for me and my family. That I can trust More

by AZFROMNYC18 Verified Customer Verified Customer

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The service rep. Was friendly and kind and the service timely and efficient. I would recommend DCH to others. Thank You Was friendly and kind and the service timely and efficient. I would recommend DCH to others. Thank You More

by FRANDSJT5717 Verified Customer Verified Customer

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Automated service advisor is awful, rating 1, Mickey is excellent, rating 5. Otherwise, service seemed good. excellent, rating 5. Otherwise, service seemed good. More

by MONMOUTH_SE Verified Customer Verified Customer

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Best service ever from start to finish Salesman was amazing All around everything fabulous and fantastic amazing All around everything fabulous and fantastic More

by vs94 Verified Customer Verified Customer

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I have been coming to this dealership for 30 years. It is the best! The people are very accommodating and honest. It is the best! The people are very accommodating and honest. More

by SAtherton Verified Customer Verified Customer

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I’ve been going to this service center for almost 30yrs. I have bought 5 Hondas in those years. Mickey Hughes is my guy ! He’s always kind, explains everything with no xx in between the lines. I never feel I have bought 5 Hondas in those years. Mickey Hughes is my guy ! He’s always kind, explains everything with no xx in between the lines. I never feel rushed or not appreciated. I will continue to use this dealership as long I can speak to Mickey or Joe. Joe Budner was also my service manager at one point. I also think he does an outstanding job. Kay Honda better have these two men teach the new service people coming in because honestly they don’t make them like Mickey or Joe anymore! More

by MICHELLESICA Verified Customer Verified Customer

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Work completed in timely manner. Service agents very informative. Been a customer since 2007 and always a great experience at this location. Service agents very informative. Been a customer since 2007 and always a great experience at this location. More

by Marco1978 Verified Customer Verified Customer

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VERY professional. Everyone we were in contact with was very helpful. Being senior citizens, (one handicapped), 100 miles from home, in a vehicle with only 2,000 miles, Everyone we were in contact with was very helpful. Being senior citizens, (one handicapped), 100 miles from home, in a vehicle with only 2,000 miles, showing warning lights on the dash, was extremely frightening. We were fortunate to be close to your dealership and having our concerns addressed so professionally. We have to give extra kudos to Mikey your representative that put our minds at ease. He explained everything so clearly to us and put our minds at ease. We were confident after speaking to him that we would be ok.It is rare in these times to find someone like Mikey who really seemed to care about our situation. The only negative experience was with your AI "person" who we actually thought was a real person at first. Despite giving our situation to "her" our concerns were not addressed and in fact entered incorrectly. When we first notified your dealership that we had broken down and needed aid as quickly as possible based on a medical situation we never were contacted back. It wasn't until we called back to see what was the delay we learned that our information was not received correctly. More

by 305mistybud Verified Customer Verified Customer

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The service at DCH is top-notch! Everyone is friendly and professional! Micky is the best! Everyone is friendly and professional! Micky is the best! More

by Frederickstudio Verified Customer Verified Customer

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