Mike Asatryan | Page 21

I was never told about the 10 day courtesy rental and the service adviser told me to extend the rental and now I am only getting 50% of the reimbursement. I left multiple messages for the past 2 1/2 weeks service adviser told me to extend the rental and now I am only getting 50% of the reimbursement. I left multiple messages for the past 2 1/2 weeks and they have ignored my phone calls. Very bad customer service and bad communication. Jeep owners be aware!!!. Chrysler's rental reimbursement policy will only covered 10 days. More

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Really bad customer service. Please provide accurate info about rental cars. The general managers do not return phone calls. Really bad customer service Please provide accurate info about rental cars. The general managers do not return phone calls. Really bad customer service More

by kattiachavarria123 Verified Customer Verified Customer

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Didn't deliver on promissed date, kept pushing further and further went from a few daus to about 2 full weeks, pick up date wass told to wait longer because car was being washed, when I got ready confirma and further went from a few daus to about 2 full weeks, pick up date wass told to wait longer because car was being washed, when I got ready confirmation I arrived I still had to wait roughly 30 more minutes, and when my car was handed to me ot was not even wiped off let alone washed, OBD port was hanging on the side off the bracket, just left annoyed and took care of everything myself More

by reinabpalacios74 Verified Customer Verified Customer

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The service was good. But even though I paid for a loaner while having my car being checked for a faulty part, dealer apparently were backed up on loaners orders for coupl But even though I paid for a loaner while having my car being checked for a faulty part, dealer apparently were backed up on loaners orders for couple months so I was just Ubered home.. lol Luckily they found the issue fairly quickly so I didn’t have to be without a car for too many days. More

by cellod9 Verified Customer Verified Customer

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We’ll it was nice did not have to wait too long to have my Jeep invoice, all about the service was great. my Jeep invoice, all about the service was great. More

by JAMMERDUDE99 Verified Customer Verified Customer

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Payman with the service department was very helpful and courteous. He expedited our service appointment for the safety recall. He is the best! courteous. He expedited our service appointment for the safety recall. He is the best! More

by pejmantaheri2000 Verified Customer Verified Customer

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Junior was quick and efficient checking me in and out, as well as at pickup. Great. well as at pickup. Great. More

by stephenfrancis3 Verified Customer Verified Customer

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The service advisor, Benny, is an absolutely amazing to work with. I hope we will always be able to have him as our advisor. work with. I hope we will always be able to have him as our advisor. More

by jml0 Verified Customer Verified Customer

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Definitely I do recommend this dealer. Excellent service and a very good job, I will come back when I needed. Excellent service and a very good job, I will come back when I needed. More

by sandra-hernandez12 Verified Customer Verified Customer

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Payman did a good job working with me on my issue. He kept me in the loop the whole time on what was going on. He kept me in the loop the whole time on what was going on. More

by rick4fun3264 Verified Customer Verified Customer

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