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Mike Asatryan
Mike Asatryan at Van Nuys Chrysler Dodge Jeep Ram

Mike Asatryan | Page 27

Director Of Fixed Operations

Van Nuys Chrysler Dodge Jeep Ram

6110 Van Nuys Boulevard
Van Nuys, CA 91401

Contact Me
4.3
1,345 Reviews

Dealership Experience

7 yrs, 6 mos

Industry Experience

19 yrs, 2 mos

4.3

1,345 Reviews

Write a Review

1345 Reviews of Mike Asatryan

March 18, 2023

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Employee Rating

Customer service sucks the servir e department are very disrespectful and they have bad attitude and they don’t like to do their job the sales department sucks they just want to sale you what they want not More

by jorgeborrero1031
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Josh Alvarado , Matt Eatezadi, Rene Robles

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Mar 20, 2023

Van Nuys Chrysler Dodge Jeep Ram responded

I'm sorry to see that you were not satisfied with your experience. I appreciate your feedback and, if you are willing, I would like to discuss your visit further. Would you consider getting in touch? Thank you, Jonathan Schwartz - General Manager - jonathans@russellwestbrookcdjr.com - (818) 731-4893

Mar 21, 2023

jorgeborrero1031 responded

Yes that’s fine

March 18, 2023

Dealership Rating
Employee Rating

Everyone were nice and helpful, we got a good deal and we are happy with our purchase More

by aleeameri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 20, 2023

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for the review! We appreciate the kind feedback about the Russell Westbrook Chrysler Dodge Jeep RAM team and hope to see you again down the road. Safe travels!

March 18, 2023

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Employee Rating

Great service from all involved easy quick and done right the first time thank you for that More

by PRWFLEET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 20, 2023

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for the review! We are so glad to hear that you had a successful service experience working with the Russell Westbrook Chrysler Dodge Jeep RAM team. Drive safely, and we hope to see you back again down the road!

March 15, 2023

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Employee Rating

Benny gives excellent service, always there to help. Always go to him when I need something done on my Jeep More

by gbg917
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Armenak Galstyan , Juan Del Rio, Alex Klaumenzer, Rayan Saab, Benny from service department

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Mar 16, 2023

Van Nuys Chrysler Dodge Jeep Ram responded

We're ecstatic that Benny has earned your confidence! Thanks for being a Russell Westbrook Chrysler Dodge Jeep RAM customer. Drive safe, and we look forward to your next visit!

March 14, 2023

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Employee Rating

Prepaid service should be a priority and should not be made to wait hours and hours for a simple oil change. More

by wyn.distor
Recommend Dealer
Yes
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Mar 15, 2023

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for this feedback! We are always looking for ways to improve for our guests, and we will be sure to keep this in mind in the future. If there is anything more we can do to assist you, please feel free to reach out. Best, Mike Astrayan - Director of Fixed Operations - mikea@russellwestbrookcdjr.com - (818) 423.6255

March 12, 2023

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Employee Rating

The service representative, Vahe was very helpful and accommodating. I really appreciate the service that he provided. Thanks! More

by mcworldwide2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vahe

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Mar 13, 2023

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for the review! We are so glad to hear that Vahe delivered such a successful service experience. Drive safely, and we hope to see you again at Russell Westbrook Chrysler Dodge Jeep RAM!

March 11, 2023

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Employee Rating

They try their best with their customers, but don’t provide all of the information when one leaves their cars to get serviced until that moment. Communication could be better. More

by Sanb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 12, 2023

Van Nuys Chrysler Dodge Jeep Ram responded

It's disappointing to see we've fallen short of delivering thorough communication, and I apologize for any oversight on our end. We appreciate this feedback as it will help us make improvements to our customer service in the future. If there's anything else you'd like to discuss, please feel free to reach out to me directly. Thank you, Mike Astrayan - Director of Fixed Operations - mikea@russellwestbrookcdjr.com - (818) 423.6255

March 10, 2023

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Employee Rating

Great please to shop for Car sales person was very nice and he know what I was looking for and very detailed. More

by Zaudish
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Josh Alvarado, Badie Audish , Walid Benterki, Matt Eatezadi, Alex Klaumenzer, Raed Malaeb, Rene Robles, Rayan Saab, Jonathan Schwartz

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Mar 10, 2023

Van Nuys Chrysler Dodge Jeep Ram responded

We are pleased to hear about your positive experience with us here at Russell Westbrook Chrysler Dodge Jeep RAM! Thank you for your confidence in our team and we hope to see you in the future!

Mar 10, 2023

Zaudish responded

Great please to buy a car management are amazing

March 10, 2023

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Employee Rating

Very helpful and the best service that I can get thank you for all your work and will be working with you guys again. More

by marcorojaz89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 10, 2023

Van Nuys Chrysler Dodge Jeep Ram responded

Our team is always happy to help you out! Thank you so much for choosing Russell Westbrook Chrysler Dodge Jeep RAM and please let us know if you need anything at all down the line. Our team is always here to help!

March 09, 2023

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Employee Rating

My contact Armen was very helpful and easily accessible at all times. He took care of everything promptly and professionally. More

by skaprielian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 10, 2023

Van Nuys Chrysler Dodge Jeep Ram responded

We will be sure to pass along your kind words to Armen. Thanks for working with the Russell Westbrook Chrysler Dodge Jeep RAM team!

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