Mike Asatryan
Mike Asatryan at Van Nuys Chrysler Dodge Jeep Ram

Mike Asatryan | Page 32

Director Of Fixed Operations

Van Nuys Chrysler Dodge Jeep Ram

6110 Van Nuys Boulevard
Van Nuys, CA 91401

Contact Me
4.3
1,355 Reviews

Dealership Experience

7 yrs, 7 mos

Industry Experience

19 yrs, 3 mos

4.3

1,355 Reviews

Write a Review

1355 Reviews of Mike Asatryan

February 09, 2023

Dealership Rating
Employee Rating

Fast and efficient. I was able to get in and out pretty quickly. No issues. More

by paviavince
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 09, 2023

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for the 5-star review of Russell Westbrook Chrysler Dodge Jeep RAM! Safe travels until next time!

February 08, 2023

Dealership Rating
Employee Rating

No son amables, no solucionan nada y son muy tardados para hacer el trabajo, mal servicio al cliente y los trabajos no los hacen bien. More

by Cyndi pacheco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Josh Alvarado

Feb 09, 2023

Van Nuys Chrysler Dodge Jeep Ram responded

Cyndi, lamentamos conocer su experiencia. Queremos lo mejor para nuestros clientes y lamentamos que haber dejado una mala impresión. Agradecería la oportunidad de hablar con usted para ver si pueda ayudarlo. Si está dispuesto, no dude en llamarme para discutir. Gracias, Mike Astrayan - Director of Fixed Operations - mikea@russellwestbrookcdjr.com - (818) 423.6255

February 05, 2023

Dealership Rating
Employee Rating

JLO made the deal for the Westbrook team. Delivery took too long and I stood around waiting but otherwise everyone was very friendly and helpful. I will continue to shop and have my Jeeps s More

by Hekigan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Josh Alvarado, Badie Audish , Matt Eatezadi, Alex Klaumenzer, Rene Robles, Rayan Saab

Feb 06, 2023

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for the review! We appreciate the kind feedback and hope to see you back again at Russell Westbrook Chrysler Dodge Jeep RAM. Safe travels, and we hope to see you back again down the road!

February 04, 2023

Dealership Rating
Employee Rating

Expensive along with friendly, courteous and professional service. A courteous and professional service manager willing and able to offer fair trade service compensation for work oversight and customer dis More

by rward4wb
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hector

Feb 06, 2023

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for sharing your feedback. While I am happy to hear our team was friendly, I do apologize if the price of our services felt out of reach. We will continue to improve moving forward and hopefully earn your five stars soon. Best, Mike Astrayan - Director of Fixed Operations - mikea@russellwestbrookcdjr.com - (818) 423.6255

February 03, 2023

Dealership Rating
Employee Rating

The staff was very knowledgeable and helpful. They kept me informed of what was happening with my vehicle as it was being serviced. More

by richardhickey323
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Feb 03, 2023

Van Nuys Chrysler Dodge Jeep Ram responded

Thanks for the great review of Russell Westbrook Chrysler Dodge Jeep RAM, Richard.

February 02, 2023

Dealership Rating
Employee Rating

Efficient service, nice customer service that follow up and updated with the process. Satisfied with. More

by meir.doron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 03, 2023

Van Nuys Chrysler Dodge Jeep Ram responded

We are grateful to have your business. Thanks for taking the time to leave us a review! - The Russell Westbrook Chrysler Dodge Jeep RAM Team

February 02, 2023

Dealership Rating
Employee Rating

A bit of a long wait time, even with an appointment, but great service and they washed my car!! More

by Wharris617
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 03, 2023

Van Nuys Chrysler Dodge Jeep Ram responded

The team at Russell Westbrook Chrysler Dodge Jeep RAM loves seeing great reviews! Thank you!

February 02, 2023

Dealership Rating
Employee Rating

Great customer service they made it fast and easy and returned my car quick as possible differently 10 out of 10. More

by ARMR22196
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 03, 2023

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for your confidence in Russell Westbrook Chrysler Dodge Jeep RAM, and for your business. We are thankful to have you as a customer.

February 01, 2023

Dealership Rating
Employee Rating

I purchased my 2021 challenger one year ago from the van nuys location. I basically got the deal that i wanted but only after plenty of back and forth with the salesmen, finance, and managers. This is typic More

by dwherrera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Alex Klaumenzer

Feb 02, 2023

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience with us. I am disappointed to see that your time spent here has been anything but excellent and I would very much appreciate the opportunity to make things right. Please give me a call at your earliest convenience and I will be happy to help you out. Thank you, Jonathan Schwartz - General Manager - jonathans@russellwestbrookcdjr.com - (818) 731-4893

February 01, 2023

Dealership Rating

While my 2022 Jeep was in for service 2 x’s for fuel injector issues Westbrook service department has been great to deal ! More

by Lauracoury
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Armenak Galstyan , Alex Klaumenzer, Eddie Gabrielyan, Elizabeth Valencia,

Feb 01, 2023

Van Nuys Chrysler Dodge Jeep Ram responded

Laura, thank you for the review! We are so glad to hear that you had a successful service experience working with us. Drive safely, and we hope to see you back again at Russell Westbrook Chrysler Dodge Jeep RAM!

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