Mike Aslan

Very nice experience. Oil change took less than a hour, very nice and informative employees. Oil change took less than a hour, very nice and informative employees. More

by bojge2000 Verified Customer Verified Customer

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The service department is full of rude and un-helpful individuals. Specifically the service department manager (he's a real xxxxxxx). They don't care about fixing your car they only care about trying to individuals. Specifically the service department manager (he's a real xxxxxxx). They don't care about fixing your car they only care about trying to get you into a new one. My husband and I will NEVER do business with this dealership again!!! More

by jborcoman76 Verified Customer Verified Customer

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Very fast accurate with repairs made me feel like I was family great place of business family great place of business More

by woodja25 Verified Customer Verified Customer

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Going to make a third trip to get my car fixed. Got to order another part. Could not have done it the first time? Got to order another part. Could not have done it the first time? More

by ecarpenzoom Verified Customer Verified Customer

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Disappointed that I was told nothing is wrong with my car. Something is wrong with it. Felt like I was just a joke to that guy. car. Something is wrong with it. Felt like I was just a joke to that guy. More

by tina.duta Verified Customer Verified Customer

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They're quick and collaborative. I own a Genesis and the experience is catered to the Hyandai brand and not to the luxury brand. They need to have a separate Genesis dealer with am I own a Genesis and the experience is catered to the Hyandai brand and not to the luxury brand. They need to have a separate Genesis dealer with amenities geared towards a luxury brand owner. More

by pfielding6 Verified Customer Verified Customer

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This dealership is the best. Best service best in sales. The staff is wonderful and very friendly Best service best in sales. The staff is wonderful and very friendly More

by athenadavis53 Verified Customer Verified Customer

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I should not have had to make 3 trips to get my car serviced. 1 trip should have been enough! serviced. 1 trip should have been enough! More

by Steve Verified Customer Verified Customer

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Great management. Need to improve the waiting area. It was a good experience, we will be back Need to improve the waiting area. It was a good experience, we will be back More

by wmb.dvm Verified Customer Verified Customer

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Very, very poor communicators. The left hand didn’t know what the right hand is doing. Per their request, I brought my new top of the line vehicle in for my first “free” oil change The left hand didn’t know what the right hand is doing. Per their request, I brought my new top of the line vehicle in for my first “free” oil change, about an 80 mile round trip. I told the person taking my appointment in the phone, that I needed another issue looked at. She added the request to the work order. When I arrived, Mike asked “just your free oil change this morning?” I said yes but I needed this looked at too. He said, “ok we will put it on the computer to see if any codes pop up.” When completed, I was told, “oil was changed and we did the multi point inspection, everything looks fine.” I asked, well what about the other issue I asked the scheduler and Mike about?” He said, “I knew nothing about it!” WHAT!? Sorry, Crestmont lost me. More

by Vito Verified Customer Verified Customer

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