Mike Asperheim
Mike Asperheim at Tenvoorde Ford

Mike Asperheim

Service Advisor

Tenvoorde Ford

185 Roosevelt Rd.
St. Cloud, MN 56301

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4.8
533 Reviews
4.8

533 Reviews

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533 Reviews of Mike Asperheim

July 16, 2026

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Employee Rating

The Dealership I am not too happy with the new phone system. But I am so happy with the service and customer care that Mike brings to the table. I have never trusted an auto mechanic company ... i feel More

by rolandandjudyfoster
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Jul 17, 2026

Tenvoorde Ford responded

Hi Roland and Judy, we appreciate you taking the time to share both the positive and challenging parts of your experience with Tenvoorde Ford. It is great to hear Mike has earned your trust through his communication and customer care. We also appreciate your comments regarding the phone system and service pricing, as feedback like this helps us identify areas where we can improve. We value your confidence in Mike and hope to continue providing you with service you can feel comfortable with.

July 05, 2026

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Mike Asperheim is the Service. Manager that will get your car in, fixed, and back on the road. I’ve been dealing with Mike for years and pretty much just turn the keys over and tak More

by dannel8900
Service Price Transparency
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Recommend Dealer
Yes
Jul 05, 2026

Tenvoorde Ford responded

Hello, thank you for sharing your continued experience with Mike at Tenvoorde Ford. It's wonderful to know you've been able to rely on his guidance and expertise over the years. We appreciate your continued trust in Tenvoorde Ford and look forward to your next visit.

June 17, 2026

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Very accommodating and fixed my issue the first time. Overall, it was an excellent experience! More

by cybernorse
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Jun 19, 2026

Tenvoorde Ford responded

Hello, It is great to hear your experience at Tenvoorde Ford was a positive one and that the team was able to resolve your issue correctly the first time, making for an overall excellent visit. Thank you for choosing us.

June 11, 2026

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Always receive a warm welcome from everyone . Love that they have a shuttle service to take care of you. More

by ashley.baratta
Service Price Transparency
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Recommend Dealer
Yes
Jun 12, 2026

Tenvoorde Ford responded

Hello Ashley, It’s great to hear you’re consistently welcomed warmly by the team and that the shuttle service has been helpful for you. We appreciate you choosing Tenvoorde Ford and look forward to helping you again.

May 31, 2026

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We have been working with Mike for many years. He does a great job! I have purchased many many trucks from them. They've always treated me well. More

by ddietman
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: The person I've dealt with for many years has retired. His name was Jim Shall.

Jun 01, 2026

Tenvoorde Ford responded

Hi, thank you for your continued loyalty over the years. Mike will be glad to hear your kind words, especially knowing you have trusted him through multiple truck purchases. We appreciate you choosing Tenvoorde Ford for your vehicles.

May 31, 2026

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From the start of the sales process, to the delivery of the car to the finance manager to the follow through the experience was exceptional. More

by mike
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 01, 2026

Tenvoorde Ford responded

Hi, it is great to hear the entire process felt smooth and well handled. We appreciate you choosing Tenvoorde Ford and look forward to working with you again in the future.

May 31, 2026

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I had the works done. My antifreeze was not filled washer fluid was not filled. Didn't change air filter. Didn't tell me my oil pan was leaking. What a waste of money More

by jrobin169
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No
Jun 03, 2026

Tenvoorde Ford responded

Hi, we are sorry to hear about your recent experience at Tenvoorde Ford. The concerns you raised do not reflect the level of service we aim to provide. Please contact Craig Schaefer at cschaefer@tenvoordeford.com so we can address your concerns directly and work toward a resolution.

May 11, 2026

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Had a recall and the works done, they supplied a loaner and everything went very smoothly. More

by rhstahl
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Barry Jensen

May 15, 2026

Tenvoorde Ford responded

Hello, thank you for sharing your experience with Tenvoorde Ford. We are glad to hear your recall and service work went smoothly and that the loaner vehicle made things more convenient for you. We appreciate your feedback and look forward to assisting you again in the future.

May 06, 2026

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Mike was great to work with as always. Thank you for keeping me in formed along the way. More

by Spencer Hulsebus
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
May 08, 2026

Tenvoorde Ford responded

Spencer, thank you for the kind words! It’s great to hear Mike kept you informed and made the experience another positive one.

April 27, 2026

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Employee Rating

We bought a pickup in Sept. 2025, within a few days the service engine light came on. Returned to the service department three different times within 2 weeks to have the service More

by Jackie
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
No
Apr 28, 2026

Tenvoorde Ford responded

Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.

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