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Mike Asperheim
Mike Asperheim at Tenvoorde Ford

Mike Asperheim | Page 12

Service Advisor

Tenvoorde Ford

185 Roosevelt Rd.
St. Cloud, MN 56301

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4.8
526 Reviews
4.8

526 Reviews

Write a Review

526 Reviews of Mike Asperheim

July 07, 2024

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Employee Rating

Great service and professionalism. Work was done in a timely manner and updates were regular. More

by chone0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 08, 2024

Tenvoorde Ford responded

Thank you for your feedback! We're glad to hear you had a great experience with our service and professionalism. We strive to provide timely work and regular updates. We appreciate your business!

June 24, 2024

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Fantastic great service friendly people great customer service great location fantastic owner love the new look More

by RFPOGANSKI
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 25, 2024

Tenvoorde Ford responded

Hi, Thank you so much for your kind words! We're thrilled to hear that you had a fantastic experience at Tenvoorde Ford. Providing great service and a friendly atmosphere is what we aim for, and we're glad you enjoyed our new look. We appreciate your feedback and look forward to serving you again.

June 20, 2024

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They all did a great job taking care of what we needed for our family! More

by hallin4him
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kris Culhane, Taylor Wobschall, Jessica Corbin , Dan Lochner

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Jun 21, 2024

Tenvoorde Ford responded

Hi, Thank you for your feedback! We're thrilled to hear that our team at Tenvoorde Ford took great care of your family's needs. We appreciate your kind words and look forward to assisting you again in the future.

June 20, 2024

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My experience is very quick and informational. Get me up-to-date on what was going on. It was a great experience. I would recommend the dealership to all my friends. More

by rwsteffen79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 21, 2024

Tenvoorde Ford responded

Hi, Thank you for your positive feedback! We're thrilled to hear that you had a quick and informative experience with us at Tenvoorde Ford. We're glad we could keep you updated and provide a great overall experience. Your recommendation means a lot to us.

June 17, 2024

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Employee Rating

The service was provided promptly and was well done. I am writing no more than this. More

by powercat127
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Barry Jensen, Maddi Johnson, Justin Erwin, Tim Stueve

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Jun 19, 2024

Tenvoorde Ford responded

Hi, We're glad to hear that you had prompt and well-done service at Tenvoorde Ford. We appreciate your feedback and hope to see you again for your future service needs!

June 15, 2024

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Awesome service, there was a small issue after the repair on my truck. Which the trailer lights were not working after they repaired the brake controller. They helped figure out that a connector was not pl More

by Dakota
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Erwin

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Jun 16, 2024

Tenvoorde Ford responded

Hi, Thank you for your feedback! We're glad to hear that you had awesome service at Tenvoorde Ford. We apologize for the small issue with your trailer lights, but we're pleased that our team was able to quickly identify and resolve the problem. If you have any more comments or if there's anything else we can assist you with, please feel free to reach out.

June 13, 2024

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Employee Rating

I got an excellent service in few minutes I would to express my appreciate toward staffs who served me. More

by XAREED37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Barry Jensen, Maddi Johnson, Justin Erwin, Tim Stueve

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Jun 14, 2024

Tenvoorde Ford responded

Hi, Thank you for your feedback! We're glad to hear that you received excellent service at Tenvoorde Ford in just a few minutes. We appreciate your kind words and are grateful for the opportunity to assist you. We look forward to serving you again in the future.

June 13, 2024

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Employee Rating

Great service! ! Had a last minute dash light come on before we were going out of town and mike pulled out all the stops to get it checked out and cleared so we fe More

by Switching To Toyota!!
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 14, 2024

Tenvoorde Ford responded

Hi, Thank you for your feedback! We're thrilled to hear that Mike provided you with great service and ensured your vehicle was road-trip ready. We appreciate your kind words and are glad we could help make your journey safe and worry-free. We look forward to assisting you again at Tenvoorde Ford.

June 10, 2024

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Employee Rating

Professional and prompt. Thank you. I am always impressed with the Quick Lane professional staff. More

by john.stuck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Barry Jensen, Maddi Johnson, Justin Erwin, Tim Stueve

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Jun 10, 2024

Tenvoorde Ford responded

Thank you for your feedback, John! We're glad to hear that you had a professional and prompt experience with our Quick Lane staff at Tenvoorde Ford. We appreciate your business and look forward to serving you again in the future.

June 09, 2024

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Employee Rating

The oil life meter was not reset after the oil change. Everytime the engine is started, there is a message on the screen saying that service is due. Paper and plastic was left on the driver side when I p More

by markgleisner2014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Barry Jensen

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Jun 11, 2024

Tenvoorde Ford responded

We apologize for the oversight, Mark. Your feedback is valuable to us, and we want to ensure your complete satisfaction. Please reach out to Craig Schaefer at cschaefer@tenvoordeford.com so we can address these issues promptly. Thank you for bringing this to our attention.

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