Mike Asperheim | Page 11

Tenvoorde Ford responded

Hi, I'm sorry to hear about your experience with the vehicle issue. It sounds frustrating to have to refill the AC refrigerant twice in such a short period. Car diagnostics can sometimes require a systematic approach to identify the root cause of a problem, and it's possible that the technicians initially thought the issue was resolved by refilling the refrigerant. If you would like to discuss this matter further, I recommend reaching out to the service manager, Craig Schaefer, at cschaefer@tenvoordeford.com.

Tenvoorde Ford responded

Thank you for taking the time to visit with our service manager and for sharing your feedback with us. We truly appreciate your input and the opportunity to address any concerns you may have. Your satisfaction is our top priority, and we are committed to making improvements based on your valuable feedback. We look forward to the opportunity to serve you again in the future and to exceed your expectations. Thank you again for your visit and for helping us to improve our service.

Tenvoorde Ford responded

Thank you so much for your heartfelt feedback! We're thrilled to hear that Mike Asperhiem has earned your trust and provides such valuable guidance. We'll be sure to share your kind words with him. If you ever need anything else, don't hesitate to reach out—we're here for you!

Tenvoorde Ford responded

Thank you for the kind words, Scott! We’re thrilled to hear that we could efficiently handle the recalls and install your new top so quickly. It’s great to know that our team’s efforts made your experience exceptional. If you need anything else, feel free to reach out. We’re here to help!

Tenvoorde Ford responded

Thank you, Nathan! We’re glad to hear that you had a great experience with our team. Your feedback is much appreciated.

Tenvoorde Ford responded

Hi, Thank you! We’re pleased you had a great experience. We’re glad we could get your truck serviced quickly and provide a ride to work.

Tenvoorde Ford responded

Hi, Thank you for your feedback! We’re delighted to hear that you had a very good and enjoyable experience with us. We appreciate your recommendation and look forward to assisting you and those you refer in the future.

Tenvoorde Ford responded

Hi, Thank you for your feedback! We're glad to hear that our team kept you informed and handled your issue professionally. We appreciate your business and look forward to assisting you again!

Tenvoorde Ford responded

Hi, Thank you for your feedback! We’re pleased to hear that our team was helpful and took care of everything for you. If you need anything else, don’t hesitate to reach out!

Tenvoorde Ford responded

Thank you for your feedback! We're delighted to hear that you had a positive experience with our communication and friendly service. Keeping you informed and delivering your vehicle in a timely manner are priorities for us. If there's anything more we can do for you, please don't hesitate to let us know. We appreciate your business and look forward to serving you again!