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Mike Asperheim
542 Reviews
542 Reviews
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542 Reviews of Mike Asperheim
February 06, 2020
Close.. Communication seems to be an issue. We have brought our F550 service body truck in for routine maintenance since it was new, and use a fleet managemen Communication seems to be an issue. We have brought our F550 service body truck in for routine maintenance since it was new, and use a fleet management company for payment. In three service visits the billing has never been done correctly. We have had to call in more than once per service visit to straighten this out, one time we had to make a personal visit to the billing department. The last visit we were told the truck shop was too busy to complete the recommended tire rotation. More
by janderman
Verified CustomerOther Employees Tagged: Barry Jensen , John Murray
January 08, 2020
Took car in for a recall on the pasenger side airbag I attempted on 3 different occasions over several months to schedule a defective air bag replacement and in each case, the dealer refused to provide a I attempted on 3 different occasions over several months to schedule a defective air bag replacement and in each case, the dealer refused to provide a loaner car. The cards I received from Ford instructing me to replace the dangerous defective air bag stated a loaner car could be provided. Every attempt I made to schedule the service I was refused a loaner car. I need a car to get to and from work. I finally took it in during time off I had during the holiday season, when I could do with out a car for the day and walked home and walked back to retrieve my car. The service people I did interact with were very polite and the work seems to have been done well. The refusal by Tenvoorde co.to provide a loaner car is very disappointing. More
by STEELNSTONE
Other Employees Tagged: Email to Mike Tenvoorde
January 07, 2020
Smooth and efficient from start to finish Booked painlessly online and from arrival at the centre to collection of the car on completion it was possible to track the progress on the app. Every Booked painlessly online and from arrival at the centre to collection of the car on completion it was possible to track the progress on the app. Everything went as per the plan and the personnel were professional and courteous throughout. Congratulations to the team at Tenvoorde. More
by Tony Mangan
Other Employees Tagged: Barry Jensen , Russ Hoeschen, Tom Mullenmeister, John Murray, James Niemuth
December 30, 2019
Recall Great staff and always keeps me up-to-date on the status of my car. They provide a loaner vehicle if the service call is long or I have other appoint Great staff and always keeps me up-to-date on the status of my car. They provide a loaner vehicle if the service call is long or I have other appointments in the area. More
by CORTI.LBMJ
Other Employees Tagged: John Lundgren, Jade Aanenson
December 18, 2019
Great, Honest Service Been taking my vehicle to Tenvoorde for all of my servicing needs. They seem to be extremely fair and honest plus the shuttle service is A+ Been taking my vehicle to Tenvoorde for all of my servicing needs. They seem to be extremely fair and honest plus the shuttle service is A+ More
by hollerbach.tyler
December 10, 2019
Service review Overall happy with the experience. A couple of concerns/frustrations. Every time I get my oil changed oil leaks on my garage floor. I had my brakes Overall happy with the experience. A couple of concerns/frustrations. Every time I get my oil changed oil leaks on my garage floor. I had my brakes done a couple of years ago, they are squeaking now and it’s 100$ to troubleshoot the problem. I use you for all repairs as does my wife, we’ve both purchased new tires from you.. just seems like there should be customer loyalty discount for smaller items such as troubleshooting squeaky brakes. Positive note, staff is always upfront, polite and professional and that’s what keeps us coming back. More
by Stevesidlajr
Other Employees Tagged: Russ Hoeschen
December 05, 2019
Recall Very Helpful , was able to help me out with all my questions and followed through on what we talked about. Was very personable and professional Very Helpful , was able to help me out with all my questions and followed through on what we talked about. Was very personable and professional More
by CINDYFRIE
December 03, 2019
warranty work performed excellent service very good at explanations was pleased with vehicle loan new ford f-150 4 door very nice vehicle for a loaner would accept a loaner excellent service very good at explanations was pleased with vehicle loan new ford f-150 4 door very nice vehicle for a loaner would accept a loaner anytime More
by LOBERGR
December 02, 2019
The workers are friendly and helpful The workers explained that when my vehicle was in service the repair would be done efficiently. My vehicle is fixed and I was able to go to the US Ban The workers explained that when my vehicle was in service the repair would be done efficiently. My vehicle is fixed and I was able to go to the US Bank Stadium to watch the high school football game. More
by curtisgapinski
Other Employees Tagged: Barry Jensen , Ron Branstner, Russ Hoeschen, James Niemuth, Jim Schall, Dave Welch, Craig Sheafer, Brian Tenvoorde, Pat Kane, Jesse Metcalfe, Jim Mcphee, Chuck Hawley,
November 23, 2019
Service Edge Need to have a service rep available to talk to in a shorter time frame. Whenever I would call it always went to voice mail !! Need to have a service rep available to talk to in a shorter time frame. Whenever I would call it always went to voice mail !! More
by tradunz
Other Employees Tagged: John Murray
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